HiQ Tyres & Autocare - Bodmin Reviews 

39
TrustScore 4 out of 5

4.2

West End, PL31 1LN Bodmin, Cornwall, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Car booked in to replace wheel hub. Day before coolant plastic unit broke. They immediately sourced the OEM part and repaired while replacing wheel hub. During wheel hub replacement identified that t... See more

Company replied

Rated 5 out of 5 stars

I booked two tyres through Blackcircle to be fitted at the Bodmin branch. I hate taking my car anywhere for work as I always worry about hidden extras and I don't know enough about cars to ask pertine... See more

Company replied

Rated 5 out of 5 stars

Rang up to book an MOT and was surprised to be offered a slot for the following day. I admit part of me did wonder if having space at short notice meant they weren't busy and if that was a reflecti... See more

Company replied

Rated 5 out of 5 stars

First time i have used HiQ following my daughter’s recommendation. Booking in was easy and they fitted 2 new premium tyres on time and quickly. Tyres were competitively priced and overall great servi... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Bodmin

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • West End, PL31 1LN, Bodmin, Cornwall, United Kingdom

  • 01208 72677

4.2

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(39)

2,531 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car booked in to replace wheel hub

Car booked in to replace wheel hub. Day before coolant plastic unit broke. They immediately sourced the OEM part and repaired while replacing wheel hub. During wheel hub replacement identified that the front brake pads were very thin. Sourced OEM part and replaced.
Prompt, professional, courteous and friendly service by all involved.

June 23, 2026
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi Gordon, thank you for leaving a review. We're so glad to hear we could provide prompt, professional, and friendly service, especially with those unexpected repairs.

Rated 1 out of 5 stars

MOT refused

Taken my vehicle there for 9 years for MOT and tyres. But won't be using them again. Needed MOT done urgently, booked a appointment only to be told when I arrived they would not MOT it because it had items in the back and they couldn't check the back seats. It has never had back seats in it and has gone through for the last 9 MOT'S. Has now caused me great stress and anxiety.

January 12, 2026
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi there,

We’re sorry to hear that you were disappointed with your visit. After reviewing this with the Centre, they had advised that the MOT could not be carried out due to the condition of the vehicle at the time of presentation.

The Centre claim that you were asked to clear the vehicle and were given the opportunity to return so the MOT could be completed. However, the vehicle was presented in a state that posed a safety risk to the tester and prevented full access to all required inspection areas. Under DVSA (formerly VOSA) guidelines, an MOT must be refused if the tester’s safety is compromised or if the vehicle cannot be fully inspected.

This decision was made in line with official MOT regulations and not taken lightly. The Centre would have been happy to proceed with the test once the vehicle was made safe and accessible.

If you would like to discuss this further, please don’t hesitate to contact us at customerservice@hiqtyresandautocare.co.uk.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Brilliant service again at Bodmin

I booked two tyres through Blackcircle to be fitted at the Bodmin branch. I hate taking my car anywhere for work as I always worry about hidden extras and I don't know enough about cars to ask pertinent questions. I've been to Bodmin HiQ previously and once again they were fantastic. Polite, friendly and efficient. The technician who did my car went above and beyond, I'm afraid I didn't get his name, apologies. Great sevice with a great team. Thank you.

October 27, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi Nigel, thank you for taking the time to write a review! We appreciate your kind words regarding our team's politeness and efficiency. We're happy to hear that the technician went above and beyond for you.

Rated 5 out of 5 stars

Very pleased with my experience

I was very pleased with my experience with HiQ, they were helpful, friendly, very professional and communicated very well throughout, I couldn’t fault them.

October 1, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

HI Joanne, thank you for leaving an excellent review regarding our friendly service!

Rated 4 out of 5 stars

Welcoming

Welcoming, knew why I was there and was able to add another service while my car was there, and not have to reschedule.

October 13, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi there, thank you for leaving a review. It's great to hear that we could accommodate your needs efficiently by adding another service during your visit.

Rated 5 out of 5 stars

Great MOT service

Rang up to book an MOT and was surprised to be offered a slot for the following day.
I admit part of me did wonder if having space at short notice meant they weren't busy and if that was a reflection on their work, but I think I was just lucky because I cannot fault the service I received. The cost of everything was explained and they checked if I was happy for them to go ahead before carrying out work. I received good advice and clear explanations which I was grateful for.
I would happily use HiQ again

September 4, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Thank you for taking the time to write a review, Sophie! We're glad you enjoyed your experience and appreciate you highlighting the clear explanations provided, we look forward to seeing you again.

Rated 5 out of 5 stars

Polite efficient service

Polite efficient service. Needed a flat tyre solution. Was able to fit me in there n then. Job done a call back within 2 hours. Very polite staff all the way through the job.

October 15, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi there, thank you for leaving a review. We're happy to hear that you received efficient and polite service! We appreciate you choosing us for your flat tyre, and we're glad we could help you promptly.

Rated 4 out of 5 stars

The service was good although there was…

The service was good although there was confusion caused when they priced up tyres for me as they told me the price but didn't say per tyre which was a shock when it came to payment, I will use again as the work was good and staff were friendly, just could have been a bit clearer with communication

October 14, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi Carl, we appreciate your feedback and are glad the work and our staff met your expectations. We apologise for the pricing confusion and will work to improve our communication to ensure clarity in the future.

Rated 4 out of 5 stars

Got my van seen too straight away

Got my van seen too straight away, the issues were explained well and costs were discussed before the work started, lads were friendly, would use this garage again

August 20, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi Mark, thank you for leaving a review regarding our friendly team. We're happy to hear that your van was seen promptly and that the issues were explained clearly.

Rated 5 out of 5 stars

HiQ recently sorted our car

HiQ recently sorted our car. The team is reliable, professional, and I trust them completely with my car. It’s great knowing I can count on them every time.

July 17, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Thank you for writing a review Linda. We're happy to hear that our team sorted your car issues! It's great to know you find us reliable and professional.

Rated 5 out of 5 stars

First time i have used HiQ following my…

First time i have used HiQ following my daughter’s recommendation. Booking in was easy and they fitted 2 new premium tyres on time and quickly.
Tyres were competitively priced and overall great service. Wouldn’t hesitate to use again

August 22, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi Alan, we appreciate you taking the time to leave us this great review. We're happy to hear booking was easy and that you were pleased with our service and prices. We look forward to seeing you again.

Rated 5 out of 5 stars

Excellent service in a very stressful moment

Limping into the Bodmin branch after suffering a flat tyre on a road trip to Cornwall over 250 miles from home. The team ordered a replacement run flat tyre moments before closing to arrive next day.

After storing my car overnight the tyre arrived as promised, however on closer inspection it was found to be that I had suffered a cracked alloy wheel and there was no way to inflate the tyre and I would have to have the car trailered to a location for repair.

The team stepped up recommending local companies to help with the wheel repair, however there was no one available to assist.
The team stored my car securely for another night until my car could be recovered.

The way the HiQ Bodmin team helped out in a stressful moment is greatly appreciated by my partner and I.

August 28, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Thank you for taking the time to write a review Hugh. We're glad our team in Bodmin could assist you and your partner during such a stressful situation with your flat tyre and cracked alloy. It's great to hear that our recommendations were helpful while you were far from home.

Rated 4 out of 5 stars

The guys where a great help

The guys where a great help, worked around my availability, to drop off the car and to pick up the car, even got a good price on the work needed to get the car through the mot

July 10, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Thank you for leaving a review Glen. We're happy to hear that our team was helpful and accommodating regarding your schedule for vehicle drop-off and pick-up.

Rated 1 out of 5 stars

Avoid this garage!!

Said they couldn’t do the work needed on my car because they couldn’t get BMW parts - they knew it was a BMW before I took it in…

Edit: no reply from customer service after emailing them as requested in their reply below

July 11, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi there,

Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team.

Rated 1 out of 5 stars

Awful service awful attitude avoid at…

Awful service awful attitude avoid at all costs.

August 7, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Hi Joe,

Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately

Kind regards,
HiQ Team.

Rated 4 out of 5 stars

Was able to fit me in at a short…

Was able to fit me in at a short notice. The work was carried out in its lotted time. On picking up my car the staff was friendly.

June 23, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Thank you for taking the time to leave us this great review Deborah.

Rated 5 out of 5 stars

Excellent service ,work done the same…

Excellent service ,work done the same day I took it up,phone call to let me know work that needed to be done and price ,the lads up there are really friendly too,highly recommend this garage ,hard working honest people

June 26, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

Thank you for leaving us this great review and words of recommendation Niki.

Rated 5 out of 5 stars

Great service

Great service. Fitted me in at short notice to fit a new tyre, great customer service. Will be returning

June 30, 2025
Unprompted review
HiQ Tyres & Autocare - Bodmin logo

Reply from HiQ Tyres & Autocare - Bodmin

We really appreciate you leaving us this kind review Nick. We look forward to seeing you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look