HiQ Tyres & Autocare - Chester Reviews 

97
TrustScore 5 out of 5

4.9

2A Westminster Road, CH2 3DQ Hoole, Chester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Discovered flat tyre when leaving hotel in Chester this morning. Having put temporary spare wheel on dropped into HiQ Chester to see if they could repair puncture before heading home to Gloucester. No... See more

Company replied

Rated 5 out of 5 stars

Fast and efficient service.. friendly staff..couldn't fault my visit, will be using HiQ again

Company replied

Rated 5 out of 5 stars

My experience at HiQ has actually restored my faith in humanity! With a repair bill of nearly twice what my car was worth Jeff and the staff have been absolutely incredible in diagnosing the... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Chester

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 2A Westminster Road, CH2 3DQ, Hoole, Chester, United Kingdom

  • 01244 321317

4.9

Excellent

TrustScore 5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(97)

2,522 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and quick.

Booking online was easy. Phoned on the day to fix a time rather than the time of 12.00 to 17.00 offered when booking. 2 tyres fitted within 45 min. of arrival.

June 17, 2024
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Thank you for your brilliant review! We are delighted to help with anything your vehicle may need in the future :)

Rated 5 out of 5 stars

Excellent service - again

I have been coming to HiQ for many years and the service and staff have always been excellent. This year I could only get to Halfords for my MOT - an awful experience from start to finish. I booked my car in today for some repairs and Ray and the team have again been first class, saving me nearly £700 in the process. Thank you 🤩

March 26, 2024
Unprompted review
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Thank you for taking the time to leave us such a great review Chris! It means a lot to us and we will always be delighted to help :)

Rated 5 out of 5 stars

Another outstanding experience

Ray gave outstanding customer service and managed to complete the job efficiently and thoroughly whilst running round doing other jobs, too.

February 8, 2024
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Hi Horace,
Thank you for your great review! We will always be glad to help.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service

Discovered flat tyre when leaving hotel in Chester this morning. Having put temporary spare wheel on dropped into HiQ Chester to see if they could repair puncture before heading home to Gloucester. No problem, all sorted within 30 minutes - friendly and efficient at a reasonable cost. If lived locally would certainly use again.

January 30, 2024
Unprompted review
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Hi Simon,
Thank you for taking the time to leave us such a lovely review. We will always be delighted to help :)
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great Service

Due to a family bereavement I forgot my appointment. I turned up at the garage and they did it immediately . Wonderful service levels

December 28, 2023
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Hi Peter,
Thank you for taking the time to write us a review Peter. We are extremely sorry for your loss and will always be glad to help in the future.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Very easy booking system

Very easy booking system, no payment required in advance, very accommodating staff, pleasant on arrival at 8am, text message to tell me the tyres had arrived the previous day, and a text message to inform me that the car was ready for pick up.
Prompt attention when collecting the car. Even though I’m not local to Chester and I was only working there, I would highly recommend HiQ Tyres. Great service thank you

July 19, 2023
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Thank you for taking the time to leave such a fab review for the team Nick, extremely glad to be of help!

Rated 5 out of 5 stars

Very efficient

Very efficient. Arrived at 8.30 for 2 new tyres, completed by 9.05. Free coffee included.

July 16, 2023
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Thank you for the fab review Andrew!

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff, especially after being let down by National Tyres. Helped me in choosing the right tyres,and fixing my puncture. Really grateful for everything. We will definitely use them again.

June 7, 2023
Unprompted review
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Thank you Derek, means a lot to the team!

Rated 5 out of 5 stars

The usual great service

The usual great service, despite the fact they seemed to be VERY busy, which I guess is a good sign anyway.

May 22, 2023
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Thank you for the great review Ian!

Rated 4 out of 5 stars
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Hi Emily,
Thank you for your lovely review. We always aim to provide a 5* service here at HiQ, and we can see you've left us 4* on this occasion. Is there something we could have done better? Please let us know by emailing us at hiqcustomerservice@gmail.com
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great customer service and went above…

Great customer service and went above and beyond without charging any extra! Will definitely use again!

April 12, 2023
HiQ Tyres & Autocare - Chester logo

Reply from HiQ Tyres & Autocare - Chester

Thank you for the great review Russ, anything to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look