Discovered flat tyre when leaving hotel in Chester this morning. Having put temporary spare wheel on dropped into HiQ Chester to see if they could repair puncture before heading home to Gloucester. No... See more
Company replied
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Discovered flat tyre when leaving hotel in Chester this morning. Having put temporary spare wheel on dropped into HiQ Chester to see if they could repair puncture before heading home to Gloucester. No... See more
Company replied
Fast and efficient service.. friendly staff..couldn't fault my visit, will be using HiQ again
Company replied
Great service and promptness
Company replied
My experience at HiQ has actually restored my faith in humanity! With a repair bill of nearly twice what my car was worth Jeff and the staff have been absolutely incredible in diagnosing the... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
2A Westminster Road, CH2 3DQ, Hoole, Chester, United Kingdom
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Booking online was easy. Phoned on the day to fix a time rather than the time of 12.00 to 17.00 offered when booking. 2 tyres fitted within 45 min. of arrival.

Reply from HiQ Tyres & Autocare - Chester
Convenient location, great price, very good customer service and communications

Reply from HiQ Tyres & Autocare - Chester

Reply from HiQ Tyres & Autocare - Chester
I have been coming to HiQ for many years and the service and staff have always been excellent. This year I could only get to Halfords for my MOT - an awful experience from start to finish. I booked my car in today for some repairs and Ray and the team have again been first class, saving me nearly £700 in the process. Thank you 🤩

Reply from HiQ Tyres & Autocare - Chester

Reply from HiQ Tyres & Autocare - Chester
Ray gave outstanding customer service and managed to complete the job efficiently and thoroughly whilst running round doing other jobs, too.

Reply from HiQ Tyres & Autocare - Chester
Discovered flat tyre when leaving hotel in Chester this morning. Having put temporary spare wheel on dropped into HiQ Chester to see if they could repair puncture before heading home to Gloucester. No problem, all sorted within 30 minutes - friendly and efficient at a reasonable cost. If lived locally would certainly use again.

Reply from HiQ Tyres & Autocare - Chester
Due to a family bereavement I forgot my appointment. I turned up at the garage and they did it immediately . Wonderful service levels

Reply from HiQ Tyres & Autocare - Chester
Friendly and efficient ,would highly recommend to others

Reply from HiQ Tyres & Autocare - Chester
Very easy booking system, no payment required in advance, very accommodating staff, pleasant on arrival at 8am, text message to tell me the tyres had arrived the previous day, and a text message to inform me that the car was ready for pick up.
Prompt attention when collecting the car. Even though I’m not local to Chester and I was only working there, I would highly recommend HiQ Tyres. Great service thank you

Reply from HiQ Tyres & Autocare - Chester
Very efficient. Arrived at 8.30 for 2 new tyres, completed by 9.05. Free coffee included.

Reply from HiQ Tyres & Autocare - Chester
Really friendly and helpful staff, especially after being let down by National Tyres. Helped me in choosing the right tyres,and fixing my puncture. Really grateful for everything. We will definitely use them again.

Reply from HiQ Tyres & Autocare - Chester
The usual great service, despite the fact they seemed to be VERY busy, which I guess is a good sign anyway.

Reply from HiQ Tyres & Autocare - Chester

Reply from HiQ Tyres & Autocare - Chester
Great customer service and went above and beyond without charging any extra! Will definitely use again!

Reply from HiQ Tyres & Autocare - Chester

Reply from HiQ Tyres & Autocare - Chester
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