Used today for MOT. Very quick and efficient and Tara in the office is the most cheerful person you will meet that day, guaranteed! Absolute pleasure dealing with HiQ, will definitely use again.
Company replied
Location
Switch location2 Cuffley Hill, Goffs Oak, EN7 5EU Waltham Cross, Hertfordshire, GB
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See what reviewers are saying
I use Hi Q for my car and my three son’s cars I have found them to be very friendly ,keeping you up to date with the car progress with a quote for the car They sent reminders for the MOT , which... See more
Company replied
Great service my go to supplier.
Company replied
Dear Sirs I do not often take the time to send my thanks for great service but felt i should for them team at Hi Q Goffs Oak ! Since opening they have transformed the service tha... See more
Company replied
Company details
About HiQ Tyres & Autocare - Goffs Oak
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
2 Cuffley Hill, Goffs Oak, EN7 5EU, Waltham Cross, Hertfordshire, United Kingdom
- 01707 870 007
4.0
Great
6 reviews
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Great service my go to supplier.
June 10, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Goffs Oak
Thank you for the positive feedback Richard!
I use Hi Q for my car and my three…
I use Hi Q for my car and my three son’s cars
I have found them to be very friendly ,keeping you up to date with the car progress with a quote for the car
They sent reminders for the MOT , which is very useful
I am very pleased with Hi Q and will continue to use them as will my sons and girlfriends
June 5, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Goffs Oak
Thank you for taking the time to leave us this great review, Lisa. We're happy to hear about your friendly and helpful experience with our team. We appreciate you and your family's continued business!
Poor customer service
Upon collection of my car the blonde (long haired) lady at reception could not confirm where my car was parked.
I walked up and down for over 15 mins in the darkness and 2 busy main roads, to be told it was parked in the garage yard! Her manner was abrupt and rude and not helpful at all! Customer service very poor and for this reason, I will not be returning to your garage for any car services, MOT's or repairs after over 6 years.
December 4, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Goffs Oak
Hi there Julie,
Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team
Efficient, friendly and good value
Used today for MOT. Very quick and efficient and Tara in the office is the most cheerful person you will meet that day, guaranteed! Absolute pleasure dealing with HiQ, will definitely use again.
March 8, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Goffs Oak
Thank you for taking the time to leave us an excellent review Theo! We will be glad to help again :)
Awful customer service
Awful customer service, avoid at all cost. Booked my car in and was told to drop it off at around 9.30am which i did. It got to 3.30pm and I had not been called regarding progress so i called them to ask on progress. I was told that they had not had a chance to look at it yet but they didn't close until 5.30pm - 6pm so they will call when they know what the problem is with the car. It got to 4.55pm and still no one had called me so i went to the garage and saw that the car had not moved from where i had seen it earlier. The lady on reception said they had not had a chance to look at the car. I explained that they had the car for 7 hours and where do we go from here. She suggested i book it in for next week some 5 days later. I then asked for the keys and said i would take it somewhere else. How not to run a business!!!
September 13, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Goffs Oak
Hi David,
We take customer service very seriously here at HiQ, we are sorry to hear that your experience at HiQ Goffs Oak did not live up to expectations. We will have our regional manager for the branch look into this.
Many thanks,
The HiQ Team
The Best Customer Service
Dear Sirs
I do not often take the time to send my thanks for great service but felt i should for them team at Hi Q Goffs Oak !
Since opening they have transformed the service that was offered by this facility to our local community.
They not only carry out routine services, MOTs very efficiently to all our vehicles but also help at a moments notice if we have any issues or a problem.
The team, Mick, Cathy, Martin, Scott, Tara and Jess are not only highly professional they are extremely nice people to deal with.
I have recommend Hi Q Goffs Oak to family & friends who now also use them and everyone says how great they are - Well priced, reliable service and most importantly a very nice team !
Please do pass on my thanks and gratitude.
If you hold any kind of awards, I would ask
Hi Q Goffs Oak to be considered for
“Best Customer Service” !
Kind Regards
Natalie
January 19, 2021
Unprompted review
Reply from HiQ Tyres & Autocare - Goffs Oak
Hi Natalie,
Thank you so much for taking the time to leave us such an amazing review.
Your feedback is greatly appreciated and is really helpful for other HiQ customers.
Thanks again,
HiQ Team
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