HiQ Tyres & Autocare - Gorseinon (Swansea) Reviews 

32
TrustScore 4.5 out of 5

4.5

Day's Motor Group, Swansea Road, Garngoch, SA4 4LL Swansea, West Glamorgan, GB


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Rated 5 out of 5 stars

Ordered 4 tyres via HIQ online and arrived at the booked time to be greeted by Ciaran. From the initial welcome and throughout the fitting, Ciaran was friendly, courteous and professional. The tyres w... See more

Company replied

Rated 5 out of 5 stars

Due to a mix up the incorrect tyres had been delivered to the centre but Kyle went the extra mile - literally. While I waited he personally went to another location and brought back suitable tyres whi... See more

Company replied

Rated 5 out of 5 stars

Great service and this garage, Swansea (Gorseinon). Very efficient and friendly team. Thank you Kyle. Very helpful at the reception desk and friendly. I only came to have tyres fitted. And don’t have... See more

Company replied

Rated 5 out of 5 stars

Booked online in mid morning and they had a space mid afternoon. I arrived was welcomed by the very friendly Kyle who provided a quick, friendly and efficient service. At the end of the tyre change I... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Gorseinon (Swansea)

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Day's Motor Group, Swansea Road, Garngoch, SA4 4LL, Swansea, West Glamorgan, United Kingdom

  • 01792 892614

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.5

All reviews

(32)

2,635 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered 4 tyres via HIQ online and…

Ordered 4 tyres via HIQ online and arrived at the booked time to be greeted by Ciaran. From the initial welcome and throughout the fitting, Ciaran was friendly, courteous and professional. The tyres were fitted and balanced promptly and care had been taken in the process. Thank you Ciaran.

September 5, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Thank you for taking the time to write a review Dean. We're happy to hear that you had a positive experience! We appreciate your kind words regarding the service you received during your tire fitting.

Rated 5 out of 5 stars

Amazing service

Great service and this garage, Swansea (Gorseinon). Very efficient and friendly team. Thank you Kyle. Very helpful at the reception desk and friendly. I only came to have tyres fitted. And don’t have a Ford car but the service was spot on, I will definitely be coming again. Thank you 😀

September 8, 2025
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi Catherine, thank you for leaving a review. We're happy to hear that you received great service from our efficient and friendly team, we look forward to seeing you again!

Rated 4 out of 5 stars

Good customer service

Kyle was really helpful and enthusiastic. I think it was the right price for the job but have no comparison to judge. He was keen to do a deal on tyres when they need changing. Not pushy but to do a deal where we both could win.

August 18, 2025
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

We appreciate you leaving us this kind review and feedback, Barry.

Rated 5 out of 5 stars

Wheel swap

Have been using HiQ Gorseinon for a number of years and have been more than happy. If I was a dissatisfied customer, I would go elsewhere for my car maintenance.
Recently had the Car MOTd there, and thankfully it passed.
There was a minor observation eluded to when I collected the car.
I spoke with Kyle, who suggested a solution and invited me to call in at any time to sort.
During my conversation with Kyle it became apparent that he was not just an extremely knowledgeable technician, but also very good at handling customers. A really good ambassador for the company 👏 👌.
Today, I went back to the garage and had the concern rectified by
Kyle, who again, was attentive and extremely thorough. In and out of the garage within 45 minutes.
I have no reservation in recommending HiQ Gorseinon for vehicle maintenance, and thanking Kyle for his brilliant service. Just wish there were more people out there who had his approach to running an organisation.
Well done sir !!!!!!!!

July 31, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi there Mike,

Thank you for taking the time to leave us this fantastic review, and for your loyal custom. We appreciate your kind words regarding the recent MOT and the way we run our business.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Went the Extra Mile

Due to a mix up the incorrect tyres had been delivered to the centre but Kyle went the extra mile - literally. While I waited he personally went to another location and brought back suitable tyres which I urgently needed. The whole visit, including the fetching of the tyres, only took around 55 minutes which in the circumstances was pretty exceptional.

July 3, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Thank you for this kind review John. We were delighted to be able to help and appreciate you leaving us this lovely feedback.

Rated 5 out of 5 stars

Fantastic Service from Kyle at HiQ…

Fantastic Service from Kyle at HiQ Gorseinon – Highly Recommended!

I needed new tyres for my car and specifically wanted the same make – Goodyear. Ordering online was really straightforward, and the prices were far cheaper than other garages in the area.

It was my first time using the Days HiQ garage in Garngoch, and I couldn’t be more impressed. Kyle provided absolutely fantastic service from start to finish. He contacted me as soon as the tyres arrived in stock and clearly understood how important it was for me to get my car back on the road quickly. He and his team really pulled out all the stops to make that happen.

Friendly, professional, and efficient – exactly what you want from a garage. I’ll definitely be using them again and wouldn’t hesitate to recommend Kyle and the team at HiQ Gorseinon

June 27, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi Huw,
Thank you for leaving Kyle and the team at HiQ Gorseinon such a brilliant review. We really appreciate your kind words of recommendation and look forward to seeing you again!
Kind Regards, HiQ Team

Rated 5 out of 5 stars

Fast efficient excellent service

Booked online in mid morning and they had a space mid afternoon. I arrived was welcomed by the very friendly Kyle who provided a quick, friendly and efficient service. At the end of the tyre change I required he informed me of what had been done and I was mega impressed with the overall ease and efficiency of the service and would definitely recommend to anyone local or surrounding Swansea area. As good a service these days is hard to find. Thanks Kyle for an absolutely great piece of customer service I can ensure I will be back for any further work needed on the car

June 27, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi Paul, thank you for visiting us and leaving this excellent review. Customer service is important to us and we are always glad to be able to help!

Rated 5 out of 5 stars

Great service from Kyle (HiQ…

Great service today from Kyle (HiQ Tyres & Autocare Swansea (Gorseinon). Tyres were changed in a good and timely fashion. Kyle was very friendly and helpful. Thanks guys!

June 25, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Thank you for leaving Kyle and the team this great review, Laura. We are delighted to hear about your helpful and efficient tyre fitting experience with us!

Rated 5 out of 5 stars

Great to see new staff

Great to see new staff. Kyle was more than helpful. And a pleasure to deal with. Excellent customer service. Would highly recommend

May 6, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi Mrs Baker,
Thank you for leaving us this lovely review. We're thrilled to hear that you found Kyle and the team to be so helpful.

Rated 1 out of 5 stars

It's the 3rd time back here

It's the 3rd time back here. Unfortunately due to the business I'm forced to use these.

BMW recommends 2.4 bar rear 2.2bar front.

Wow.... new tyres and 3.8bar on the rear that's 55psi instead of 24 ha ha. I thought these guys new what they were doing!

August 2, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi there,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Andrew is always really friendly and…

Andrew is always really friendly and helpful when I have had tyres done and other jobs. Amazing service and reasonably priced. Would definitely recommend them.

July 25, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi Amanda, we are so pleased to hear about your amazing experience with us. We were glad to help :)

Rated 5 out of 5 stars

Excellent

We’ve used HiQ for years. Always professional and efficient. Great communication around any work needed and go through the options available. We’ve never had any problems and today was no different. Thank you.

November 28, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi there,
We really appreciate you taking the time to leave our team such a kind review! We will always be glad to help :)

Rated 1 out of 5 stars

Extremely inexperienced

When I phoned the Gangoch site for availability I was told by the very rude person on the the other end that my tyre size was very rare? I have a citreon C1 same tyre size as the aygo and the peugeot 107 now these cars are so popular but yet to HiQ tyres extremely rare tyre?? . Take that as you will.....

November 21, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi there David,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Nothing is too much trouble. I have had several dealings with HiQ and they are always exceptional. Highly recommended.

November 17, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

We really appreciate you taking the time to leave us such an excellent review! We will always be glad to help.

Rated 5 out of 5 stars

Highly recommended

Extremely helpful and knowledgeable in dealing with a TPMS fault. Many thanks to Gary and Leyton at HiQ Gorseinon.

September 26, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Thank you for your excellent review Jeffrey! We really appreciate it.

Rated 5 out of 5 stars

Super fast tyre repair

Great service this morning, thank you. Whist on holiday picked up a dreaded screw in tyre.
Was met by Gary who was very helpful and accommodating. Literally took the car in and within 20mins all done. Thanks so much really appreciated 👍👍

September 7, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Thank you so much for taking the time to leave a fantastic review Graham! Glad we could help!

Rated 1 out of 5 stars

Bad experiece

Had four tyres fitted after ordering from Blackcirles…
THEY TOOK THE CAR INSIDE AND AFTER 5 MIN ONE OF THE STAFF MEMBERS CALLED ME TO TELL ME THAT 3 OF MY ALLOYS HAD SOME MARKS, I SAID YES I KNOW THERE A COUPLE OF OLD SMALL MARKS.
After picking the car up we noticed black gunk and glue on the front passenger side alloy.
Went straight to have it valet, the front passenger side alloy wheels were damaged with large scrapes around the edge.
NEVER AGAIN, THIS WILL COST ME £135 TO REFURB ONE ALLOY. VERY DISAPPOINTED. AVOID THIS GARAGE OR TAKE PHOTOS FRONT OF THEM BEFORE TO TAKE THE CAR INSIDE.

September 1, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Hi there, Customer service is extremely important to us here at HiQ. Please email us at HiQ Head Office with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with this garage. The work was completed really quickly, at a great price and with wonderful customer service. Will definitely return without hesitation.

July 15, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Thank you for the fabulous review Heather, the team really appreciate the kind words!

Rated 5 out of 5 stars

Fast and friendly service

Great Service from Andrew and Dafydd at the Swansea Centre, very helpful and explanative.
Would definitely recommend

January 26, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Gorseinon (Swansea)

Thanks for your review, Ed :)

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