HiQ Tyres & Autocare - Halton Reviews 

59
TrustScore 4.5 out of 5

4.7

High Road, LA2 6PS Lancaster, Lancashire, GB


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Rated 5 out of 5 stars

Just had an MOT and service with HiQ in Halton with Roy, who was brilliant, friendly, efficient and helpful as always. I dealt with Mark for the payment and found him to also be friendly and efficient... See more

Rated 5 out of 5 stars

Arrived at 9.00am with a nail in a rear tyre which they repaired and had me on my way in under half an hour. Great customer service I hadn't booked in so really appreciated the rapid service. Will de... See more

Rated 5 out of 5 stars

Managed to fix my engine light issue after visiting previous garages who's answer was to reset the code or change the wrong parts. Happy with the price paid and can now relax over an issue that has la... See more

Company replied

Rated 5 out of 5 stars

Spoke to Mark on the phone about a puncture and he asked me to bring it in in an hour or so. He was quick to check it and fortunately it could be repaired so he got on with it. It was all done and dus... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Halton

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • High Road, LA2 6PS, Lancaster, Lancashire, United Kingdom

  • 01524 811063

4.7

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.7

All reviews

(59)

2,618 reviews in the last 12 months

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Rated 5 out of 5 stars

Can't fault the service at Halton Hiq.

Can't fault the service at Halton Hiq.. Roy was brilliant and I'll definitely take my car back!! Thanks roy

February 13, 2026
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Hi Lindsay, thank you for your positive feedback and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Great Reliable Garage

Always take my car here. Great Service! Reliable and would always recommend.

February 26, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Halton

Thank you for recommending us Nicola and it's great to hear you have been returning to HiQ!

Rated 5 out of 5 stars

Mike fitted me at the last minute with…

Mike fitted me at the last minute with a tyre pressure sensor issue and had me back on the road in less than 15mins!

March 5, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Halton

Hi Ben, we appreciate you taking the time to write a review and we're happy to hear the team were able to assist with your tyre sensor!

Rated 5 out of 5 stars

Great experience.

Mark is very helpful, car was booked in and dealt with in a timely manner. Communication was brilliant. Will certainly be back and be recommending to anyone who asks. Thanks for a great service guys!

February 25, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Halton

We appreciate you recommending us Sophie! We're happy to hear that our communication was brilliant and that your car was dealt with in a timely manner.

Rated 5 out of 5 stars

Great experience

Super friendly staff. Communicated really well with me throughout with what my van needed and got me back on the road in the same day. Thank you!

March 3, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Halton

We appreciate you sharing your experience Claudia! We're so happy our team was friendly, communicated well, and got your van back on the road quickly.

Rated 5 out of 5 stars

Fantastic service from HiQ at Halton

Fantastic service from HiQ at Halton. The team are approachable, honest and really put you at ease. They kept me informed throughout and the whole experience was smooth and stress-free. Reliable and professional every time — wouldn’t go anywhere else now!

March 3, 2026
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

We appreciate you taking the time to leave us a review Alex. We're happy to hear that our team is approachable and honest, and that you had a smooth, stress-free experience. We look forward to seeing you again!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

Great service, friendly staff, and fair pricing. Everything was explained clearly and the work was done quickly. Really reliable garage — would definitely recommend ⭐

February 19, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Halton

We appreciate you taking the time to leave us a review Laura! We're happy to hear that you received great service, friendly staff, fair pricing, and quick work.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. The staff on the desk and the mechanics were professional and approachable.

March 2, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Halton

We appreciate you taking the time to leave us a review Steph. We're so happy to hear that you found our staff professional and approachable!

Rated 5 out of 5 stars

5 stars

Excellent work.

March 2, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Halton

Thank you for leaving an excellent review Samantha!

Rated 3 out of 5 stars

Disappointed and fobbed off

Was pleased that my local HiQ managed to fit me at short notice for an MOT, but very disappointed that the MOT was failed on a longstanding issue (present when I bought the car, and which had not caused failure in the five MOTs since owned it, including at the same branch of of HiQ last year). Did raise it with them, and was told it's down to the inspector's opinion, which can't be true for an issue that involves measurement. For repeat MOTs like this, might be useful for the branch to refer to previous test results on the vehicle to see if there are any issues like this

February 3, 2026
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Hi Ian, we appreciate you choosing us for your MOT. We're sorry to hear about the issue and the failed MOT. We'll review your feedback regarding the test discrepancies and previous results to improve our service.

Rated 5 out of 5 stars

Excellent service

I have been going to HiQ Halton for several years ,and always received excellent service from everyone there. Nothing is too much trouble, and they go out of their way to accommodate as best as they can,even at short notice. ( A big shout out to Roy for fitting in my MOT at short notice this week !) Everything they do is delivered in a friendly, helpful and efficient manner which makes for a pleasant experience on every visit.

August 21, 2025
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Hi Claire, thank you for taking the time to write a review. It's great to know our team's helpfulness and efficiency have made your visits pleasant.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, booked in for an MOT last minute, they fit me in no problem. Communication excellent with a txt once I was booked in and a reminder txt of the appointment. Quick and easy on the day, staff very friendly and knowledgeable.

July 30, 2025
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Hi Kim, thank you for taking the time to write a review. We're happy to hear that you were pleased with our service and that we could accommodate your last-minute MOT.

Rated 5 out of 5 stars

Wow, fantastic service

Wow, what great service. I called in and asked for a favour. The day before I had suffered a puncture on my Transit Campervan. I had managed to put on the spare but needed the puncture repaired and not only did Roy agree to help, he downed tools and immediately set to work to help me. He even swapped the wheels too. Service beyond expectations is a pretty rare experience these days but in this instance it was truly outstanding. I was back on the M6 on my way to Scotland in less than half an hour. A big thank you to Roy, you made my day.

May 15, 2025
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Hi there Mr Tranter,

Thank you for taking the time to leave Roy and the team such a fantastic review. It's wonderful to know that our team were able to help you get back on the road and make your day. It means a great deal to us!

Kind Regards,
Halton Team

Rated 5 out of 5 stars

Top Service at HiQ

Fantastic company. I’ve used most of the local tyre companies in my area Lancaster / Morecambe and nothing comes close. Very respectful, knowledgeable and friendly. I would strongly recommend you use this company. Top stuff!!!

April 1, 2025
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Thank you for leaving our Halton team this fantastic review, Jon, we are always happy to help!

Rated 5 out of 5 stars

HIQ were fantastic

HIQ were fantastic, I spoke with Roy and I needed to amend my booking, it wasn’t an issue and he fitted me in the following day, he was very helpful! I needed 2 new tyres and within 45 mins I was back on the road again,

Will be booking all my future services and MOTs with HIQ Halton

Thank you!

March 7, 2025
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Thank you for leaving us this fantastic review Jen! We will be glad to assist you any time with any future work your vehicle may need.

Rated 5 out of 5 stars

Excellent customer service

Had my car serviced before Xmas . I had a clutch / brake issue which due to a busy period I was unable to have dealt with at HIQ due to their being fully booked . Sadly , I had to go elsewhere . An issue was spotted and I was advised to inform HIQ. ( Halton ) I did so and this was dealt with by Joe Marshall quickly and efficiently . I was offered a refund .I declined as always take my vehicles there and another service was due this month ( February) The service was deducted from my bill . I am a strong believer in shopping local . Joe dealt with great customer service . At all times he was contactable and responded with care and empathy . An excellent garage run by real people who do not hide behind technology . Highly recommend ! Well done guys !

February 25, 2025
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Thank you for leaving the team at HiQ Halton such a fantastic review and recommendation! We are always glad to be able to help, and will be happy to assist you with any work your vehicle may need in the future.

Rated 5 out of 5 stars

Fantastic service

I was travelling on the motorway with my daughter, when a warning light appeared for loss of tyre pressure.
My daughter found HiQ Tyres at Halton on her phone and we drove straight there.
Despite being busy, a lovely gentleman came out, checked my tyre pressures and helped me reset the tyre pressure light.
Fantastic service, thank you!

February 7, 2025
Unprompted review
HiQ Tyres & Autocare - Halton logo

Reply from HiQ Tyres & Autocare - Halton

Hi Karen,
Thank you for taking the time to leave our Centre such a fantastic review. We were glad to help you out with your tyre pressure :)

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