Found what I required on your website, ordered, received confirmation & availability of tyres when you received same. Visited HiQ Tyres at Hedge End & had the tyres fitted & front wheel alignment chec... See more
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Location
Switch locationUnit 8b Herald Ind Est, SO30 2JW Hedge End, GB
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See what reviewers are saying
Staff friendliness/politeness and tyre fitting all very good, no complaints. I'm taking a star off for the following reason. I ordered and booked the tyre fitting online, and was presented wit... See more
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Great customer services! The staff are extremely helpful and they will help you to their best ability to fix your car. Booking appointments online on their website or phone is easy and walk ins is a... See more
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Booked tyres and time on easy to use website. If unsure of tyre size all you have to do is put in your registration and all available tyres for your car will come up from economy to premium ranges. On... See more
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Company details
About HiQ Tyres & Autocare - Hedge End
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Unit 8b Herald Ind Est, SO30 2JW, Hedge End, United Kingdom
4.8
Excellent
196 reviews
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Would definitely recommend.
Fast, efficient, friendly service to repair a tyre puncture. Faith in garages has been restored!
Will definitely use again.
August 25, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Hedge End
Hi there,
Thank you for taking the time to leave us a brilliant review.
We really appreciate it!
Reply from HiQ Tyres & Autocare - Hedge End
Hi Ron,
We take customer service very seriously here at HiQ, we are sorry to hear that your experience at HiQ =Hedge End did not live up to expectations. Please contact us at hiqcustomerservice@gmail.com if you wish to provide any additional details about your visit.
Many thanks,
The HiQ Team
Reply from HiQ Tyres & Autocare - Hedge End
Thank you for your brilliant review! :)
I have used HiQ twice now and had a…
I have used HiQ twice now and had a very good expereince both times. Friendly staff, work done quickly, can't fault the service. Tyres are reasonably priced.
August 9, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Thank you very much Shelley for the lovely review, always happy to help!
Dreadful service at Hi Q Hedge End
Dreadful service at Hi Q Hedge End. Placed an order ES343134 on line for fitting 11.7.23. Received a call to say no stock till later in week, then got email to say they were in. When I arrived they had no record of my order. Found tyres the said a 2hr wait. Left and returned today Very quiet but still kept waiting, they could not find my order or tyres. No job card. Had to give all my details again and was asked to move my car out for a customer who was returning because they hadn’t balanced his tyres correctly. They refused to give any idea of time. I then cancelled the order. No clue about customer service!
July 13, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Hedge End
Hi Jerry,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team
Reply from HiQ Tyres & Autocare - Hedge End
Thank you Cameron!
Reply from HiQ Tyres & Autocare - Hedge End
Great to hear Kerrie, thank you!
Staff friendliness/politeness and tyre…
Staff friendliness/politeness and tyre fitting all very good, no complaints.
I'm taking a star off for the following reason.
I ordered and booked the tyre fitting online, and was presented with total cost and appointment window.
Once I arrived (same day) I was told that the tyres have to be ordered in, so to come back the next day.
If the online booking system could be updated so it doesn't offer appointments without having stock, it would save a lot of wasted time. It was 20 mile round trip.
May 17, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Hi Sean,
Your feedback is greatly appreciated and we are sorry for the inconvenience caused. Please rest assured that this is something we strive to continuously work on!
Kind regards,
Team HiQ
Great customer service and very helpful…
Great customer service and very helpful thanks
April 17, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Thank you Geoffrey!
Good and efficient service.
April 16, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Thank you very much!
Good service, friendly staff
Good comunication when placing an order.
Good to have an allocated time for fitting of my tyres.
March 2, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Happy to help Pete, thank you!
Easy booking and great service
February 24, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Thank you Sean!
Quick and easy to book
Quick and easy to book, got in quickly after bookings.
Notifications were good and clear.
February 15, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Thank you for your kind review,Dan.
Excellent service
Fantastic staff, polite, helpful and caring, didn't have to wait long for them to fit my tyre, great having a call on the day to say what time my tyre would be in excellent service, will definitely be using again, will be booking my MOT in this year
February 7, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Thank you for your kind review, we appreciate the feedback.
Disappointed customer this time
Having had good service from hiq in the past I took my van in for an oil and filter change plus a fuel filter change.The next day I checked under the van for any oil leaks and found the large metal plate that fits under the engine had not been refitted.I went back to the garage they found the plate and fitted it while I waited.
Although I got an apology it was a morning wasted with no offer of compensation.I suppose you can't win them all and probably will still use them in the future.
February 2, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Hedge End
Hi John,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team
Good all round service.
January 31, 2023
Reply from HiQ Tyres & Autocare - Hedge End
Thanks for the review :)
Superb customer service
Superb customer service, clear and friendly advice, pricing is potentially unbeatable. Highly recommended, don’t go anywhere else.
January 21, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Hedge End
What a fantastic review, thank you so much!
Reply from HiQ Tyres & Autocare - Hedge End
Thank you Mr Sheath!
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