Turned me away when clearly absolutely desperate after puncture from pothole. Claimed they were to busy to help. Wheel rim on the tarmac and on my own also disabled. Still not interested in helping.... See more
Company replied
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See what reviewers are saying
This was my second time I used HIQ This year I had a problem with my diesel car on the day and thought the problem was with DPF so i told them to clean it please after I had a call from the boys to... See more
Company replied
I had an appointment booked for Saturday. Turned up on time and there was only one person in branch, he advised that his colleague was out and he would be doing my tyres but he wasn't sure what he wou... See more
Company replied
Took car in this morning , seen to straight away. Two new tyres boshed on in no time . Stuart and Darryl tip work.
Company replied
Company details
About HiQ Tyres & Autocare - Hereford
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Red Barn Drive Unit 4, HR4 9NS, Hereford, England, United Kingdom
- 01432 650274
3.0
Average
5 reviews
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Refused to help
Turned me away when clearly absolutely desperate after puncture from pothole.
Claimed they were to busy to help. Wheel rim on the tarmac and on my own also disabled. Still not interested in helping.
January 19, 2026
Unprompted review
Reply from HiQ Tyres & Autocare - Hereford
Hi there,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.
This was my second time I used HIQ
This was my second time I used HIQ
This year I had a problem with my diesel car on the day and thought the problem was with DPF so i told them to clean it please after I had a call from the boys to tell me the DPF is clean so they said , it had be the fuel filter so they change it and now my car it up and running again and only charged £75 including VAT for the job OMG I like to say a big thank you for the honesty off the boys and company it’s a 5 ⭐ service again from me I will be back
July 11, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Hereford
Thank you for your continued trust and the 5-star review, Monika. We're happy to hear that you had another great experience and appreciate your recognition of our team's honesty and efficiency in resolving your car's issue. We look forward to seeing you again!
Poor customer service and dirty
I had an appointment booked for Saturday. Turned up on time and there was only one person in branch, he advised that his colleague was out and he would be doing my tyres but he wasn't sure what he would be back. I waiting in the waiting room which was less than inviting - 4 chairs 3 of which had stock on and a sofa that looked like a dog usually sleeps on it. There was also a fish tanks where the water was pure black - I can't imagine there's much alive in there!! I appreciate garages are dirty places however this place was just a state. The whole room was messy. Eventually someone turned up and half my tyres were fitted - they burst one which I appreciate can happen so no fault here. However I did find the general customer service was pretty poor.
January 18, 2025
Unprompted review
Reply from HiQ Tyres & Autocare - Hereford
Hi there Matthew,
Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team
Where do I start
Where do I start?
1. Tyres weren’t there at the agreed time slot.
2. None of the 4 wheels were balanced. It was shaking badly on the motorway. Had to get them balanced in Milton Keynes.
3. Valves were not replaced with new.
4. Wouldn’t do tracking as apparently a damper needed replacing. ( it didn’t)
Utterly rubbish.
August 13, 2024
Unprompted review
Reply from HiQ Tyres & Autocare - Hereford
Hi there,
Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team
Took car in this morning
Took car in this morning , seen to straight away. Two new tyres boshed on in no time . Stuart and Darryl tip work.
January 28, 2023
Unprompted review
Reply from HiQ Tyres & Autocare - Hereford
Thank you for leaving a review, Carl :)
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