I contacted them in the morning as I’d noticed the previous afternoon that my car’s aircon had stopped blowing cold air. We were at the start of a heatwave so I was keen to get it working asap. They... See more
Company replied
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I contacted them in the morning as I’d noticed the previous afternoon that my car’s aircon had stopped blowing cold air. We were at the start of a heatwave so I was keen to get it working asap. They... See more
Company replied
The guys at HiQ are very accommodating and very welcoming. Karl on the front desk was super friendly and able to help me out with scheduling me in last minute. Have been to a few garages over the year... See more
Company replied
The guys at HiQ were backed up with work due to internet issues yesterday but they still managed to do my MOT, fix the problem when it failed and get me roadworthy again within 2 hours. They are frien... See more
Company replied
Ryan and his team are great , lovely , relaxed atmosphere make you feel welcome.I always go back to this team. They Never let me down, been the customer of HiQ in Henley for a while now Probably 5-6... See more
Company replied
Why Choose Us? HiQ & Castrol Henley is one of the region’s most experienced tyre and autocare businesses. We specialise in the supply and fitting of leading tyre brands such as Goodyear, Dunlop, Michelin, Pirelli, Continental and Bridgestone, whilst offering a range of car services, including: MOT, Car Servicing, AirCon, Wheel Alignment, Exhausts, Batteries, Brakes, Clutches, Cambelts and much more. Engine Warranty Programme With expertise in engine lubrication for over 120 years, Castrol are confident in the quality of their engine oils. No compromises. The warranty is available to customers who have had their car oil changed with selected Castrol EDGE, MAGNATEC or GTX products. BP Target Neutral HiQ & Castrol Henley is the UK’s first independent workshop accredited carbon neutral by bp Target Neutral.
Fairview Estate, Reading Rd, RG9 1HE, Henley-on-Thames, United Kingdom
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Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Very trustworthy great service, we was recommended and not disappointed. Ryan is very welcoming, quick and efficient

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Very helpful, I came in just for a tyre check to find out 3 of my tyres needed to be replaced and they were able to do the job for me within an hour. Good pricing as well.

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Great experience with the team Highly Recommended

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
We were assured the vehicle had been thoroughly serviced and was very capable to tour France. 5 days into the trip a warning ENGINE FAULT appeared on the dashboard screen. Diagnostic testing revealed abnormal Engine Control Module and Safety and Gateway Module ie. a severely damaged engine (oil pump dysfunction, timing chain, inlet camshaft angle offset).
I am bewildered that these faults were not identified at a full service!

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Was greeted with friendliness and that made me feel completely at ease. Didn't try to baffle me with science, explained what I needed to know and had a laugh as I was leaving! Great bunch of guys

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Very good experience. Had my Air con gas done for a very competitive price. Works perfectly after and very quick and easy. Very friendly people.

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
I contacted them in the morning as I’d noticed the previous afternoon that my car’s aircon had stopped blowing cold air. We were at the start of a heatwave so I was keen to get it working asap. They gave me an appt that afternoon. They ran diagnostics and luckily my 10 year old car had just run out of the gas and there were no leaks. I was very pleased with the fast and efficient turnaround, friendliness, knowledge and reasonable cost.

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Easy to work with, job done on time. Friendly staff.

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Prompt response
Good value for money - air con regas less than Halfords and Kwikfit

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
A great experience and super friendly service. I would thoroughly recommend!

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Great service once again, the team sorted my car out in good time and for a nice price too! They always do a great job and my old car is running like a charm again! Thank you guys!

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Excellent service, quick and reliable. Staff were very honest and helpful

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Great check in. All explained well. Time was as suggested. Job completed.
Service, tyres, MOT.
Staff happy and helpful.

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
The guys at HiQ are very accommodating and very welcoming. Karl on the front desk was super friendly and able to help me out with scheduling me in last minute. Have been to a few garages over the years and always feel like the guys at HiQ look out for people’s best interest, never trying to score a quick buck

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
Great service from HiQ Henley. Booking process easy and efficient, polite and courteous staff, clean and tidy customer environment. Very satisfied customer and will certainly come back, thank you.

Reply from HiQ Tyres & Autocare - HiQ & Castrol Henley
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