HiQ Tyres & Autocare - Ipswich Reviews 

60
TrustScore 4.5 out of 5

4.7

580 Woodbridge Road, IP4 4PH Ipswich, Suffolk, GB


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Rated 5 out of 5 stars

Great level of service as always. Would highly recommend going here if you have a puncture. Will look to repair rather than replace if possible

Company replied

Rated 4 out of 5 stars

Experienced tyre issues en route to Ipswich and given the severity made a bee line for the nearest garage who were unable to assist as we're the next 2....advised to try HiQ who I'd never heard of.... See more

Company replied

Rated 5 out of 5 stars

Very experienced. Very friendly and good price for two front tyres fitted on my Skoda. They even cleaned the wheel hub because it had some corrosion. One small minus point - there is no drinks machine... See more

Company replied

Rated 5 out of 5 stars

Garage sorted both my tyres following a pothole double puncture despite it being the end of the day. They did this very swiftly and cheerfully despite only having been phoned by the AA man a short tim... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Ipswich

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 580 Woodbridge Road, IP4 4PH, Ipswich, Suffolk, United Kingdom

  • 01473 724431

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.7

All reviews

(60)

2,531 reviews in the last 12 months

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Rated 5 out of 5 stars

Ashley at HiQ Ipswich an absolute…

Ashley at HiQ Ipswich an absolute star⭐️air con now perfect again 🥶🥶🥶🤣🤣🤣

April 29, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi there, thank you for the positive feedback!

Rated 5 out of 5 stars

Great level of service

Great level of service as always. Would highly recommend going here if you have a puncture. Will look to repair rather than replace if possible

April 22, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi Sam, thank you for recommending us and we appreciate the feedback!

Rated 5 out of 5 stars

Pothole double drama

Garage sorted both my tyres following a pothole double puncture despite it being the end of the day. They did this very swiftly and cheerfully despite only having been phoned by the AA man a short time before.

February 18, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi there, we're happy to hear that we could assist you with your tyre issues promptly and efficiently, even near the end of the day.

Rated 5 out of 5 stars

HiQ Tyres & Autocare Ipswich

HiQ Tyres & Autocare Ipswich are my go to garage,Always a friendly welcome,everything is always explained very clearly,very helpful with advice.

January 10, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Thank you for leaving a great review Ian! We're happy you find our team friendly and helpful, and that we clearly explain everything.

Rated 5 out of 5 stars

Fantastic service from Hi Q Ipswich…

Fantastic service from Hi Q Ipswich today
The manager and staff were and have always been incredibly friendly and polite
They took time to explain everything clearly , including the advisories from my MOT . I felt confident and reassured throughout .
I would definitely recommend them to all my family and friends
If I could give 6 stars I would
I will be back in the New Year
Thank you once again

December 18, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

We really appreciate you taking the time to leave us this lovely review and kind words of recommendation, Sue.

Rated 5 out of 5 stars

Best garage I’ve ever been to looks…

Best garage I’ve ever been to looks after me and my wife very well 11/10 I’ve seen a lot of garages and this is the best

October 22, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi there, thank you for leaving a great review and we're happy to hear you had such a positive experience at our Centre!

Rated 5 out of 5 stars

Efficient and friendly service

Many thanks to the Ipswich team for their usual professional and helpful service. My MOT and annual service carried out very efficiently and in a cheerful friendly manner.

June 11, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Thank you for the kind review. We are delighted to hear that you found our team professional, helpful, and efficient!

Rated 5 out of 5 stars

HiQ Ipswich continue to impress me, and I an generally hard to impress.

HiQ Ipswich continue to impress me - and I have "dismissed" 4 local garages over the years. Sent son in with his car, given fair and honest advice, I will be using them for my own cars in the future. Also had a very positive discussion about them with a local (National) hire company who were also full of praise for them. Well done Dom & team. Why can't we give you 6 stars ?

April 3, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi Albert,

Thank you for taking the time to leave us such an excellent review. We pride ourselves on always delivering fair and honest advice, so we are delighted to hear about your great experience with our team. We look forward to servicing your vehicle in the future.

Kind Regards,
Ipswich Team

Rated 5 out of 5 stars

Exceptionally Trustworthy

I always use Hi-Q Ipswich for tyres. Their prices are very competitive (saving me over £120 for a single tyre vs the dealership quote) but more importantly, I feel I always get absolute honesty from Dominic and the team. They’re friendly, the customer service is great and they’re always calm.

March 7, 2025
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Thank you for taking the time to leave the team such a great review! We are always glad to be able to help.

Rated 5 out of 5 stars

I used their service for the first time…

I used their service for the first time to have MOT done. I will never go anywhere else. The gentleman explained everything to me in detai (not an easy topic for woman). He took time to explain everything as clearly as he could. Very knowledgeable, friendly and fair people over there. I highly recommend.

December 27, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi there Monika,
Thank you for leaving us such a lovely review about your MOT. We really appreciate it. We will be delighted to assist with anything your vehicle may need in the future.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Good Quality Service

Very experienced. Very friendly and good price for two front tyres fitted on my Skoda. They even cleaned the wheel hub because it had some corrosion. One small minus point - there is no drinks machine in the waiting area despite having a sticker with a cup on the window. Not exactly a deal-breaker! Would definitely recommending visiting HiQ at Ipswich.

December 12, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi there,
Thank you for taking the time to leave us such an excellent review, it means so much to our team. We also really appreciate the feedback you have provided :)
Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Thank you to the staff at HiQ Tyres & Autocare Ipswich

Thank you to the staff at HiQ Tyres & Autocare Ipswich.
The waiting area was warm clean and comfortable and the staff were polite and friendly. A special thank you to Dominic and Josiah for resolving a problem I had with a slow leak on one of my Astras tyres. As it was a minor issue they didn't charge for the work even though they also swapped the wheels around which was only necessary thanks to the local Vauxhall dealer mixing them up in the first place when they fitted the tyres resulting in the tyre pressure sensors for each rear wheel being in the wrong position. So in future I will be going to HiQ Tyres .

November 6, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Thank you for taking the time to leave our team such a fantastic review, Daniel. We are delighted to hear about your great experience with us, and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Hooray for HiQ

Once again HiQ have shown the quality of their service, my Granddaughter came down from Sheffield to visit us Last Fri my granddaughter was visiting us when the exhaust on her Cleo collapsed. We took it straight round to HiQ on Woodbridge Rd Ipswich, they said that they would get it repaired ASAP so that she would get back to Sheffield for work on Tues. We were so pleased to receive a call from them today at 10 o'clock Mon 7th Oct to say it was ready for collection. What brilliant service. Thanks once again. Roy Gerard

October 7, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi there Roy,
We are so pleased to hear about the brilliant experience you and your granddaughter had at our centre. Thank you for leaving us such a fantastic review!

Rated 5 out of 5 stars

Great service

As a woman it can sometimes feel awkward going into these types of situations but I was made to feel very welcome. The premises were very clean even the loo! When I collected the car I asked some questions and the man on reception explained everything to me so clearly! Shame were moving as would have no doubts about having my Audi serviced here.

August 30, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Wow! We are so delighted to hear about your welcoming experience with our team. Thank you for leaving us this great review!

Rated 1 out of 5 stars

Damage to alloy wheel

Went to hi q Ipswich for replacement of 4 tyres and 4 tpms valves. The staff were very friendly and helpful with ordering the tyres and sorting out the date for the replacement. After a week of having the new tyres I finally went to clean the car, and found the front right rim had paint flaking off where the rim meets the tyre. I took it back and showed the damage to the manager, they believe the damage is due to corrosion so can do nothing about it. I understand they have slight marks in places but this is totally different, the damage is right where the tyre meets the rim therefore is down to the tyre being fitted to the rim. I was not informed of any issues with changing a tyre on a painted rim before they did the work. On top of this the wheels have only been powder coated 2 years ago to say corrosion caused it makes no sense to me. I have pictures but hi q obviously doesn’t allow these to be uploaded so the picture of the rim is now my profile picture.

August 6, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi Chris,

Customer service is very important to us here at HiQ. Likewise, we pride ourselves on delivering an honest and reliable service. Please be advised we are now investigating this matter with the team. Also, it is the Trustpilot platform we use that does not enable photos to be uploaded.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

Very Easy!!

Ordered two rear tyres for my Porsche Macan from HiQ on line. The process was easy & the tyres competitively priced. Phoned the Ipswich Centre in advance to confirm the date & time for fitting, plus an Air-Conditioning re-charge, so on the day everything ran like clockwork. All very easy for me, thank you all!

August 16, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Thank you for taking the time to leave us such a fantastic review Peter!

Rated 5 out of 5 stars

Top class

Top class! Professional team.

August 15, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Thank you for this excellent review!

Rated 5 out of 5 stars

Dropped the car in for an annual…

Dropped the car in for an annual service & it was all completed on time, with little fuss.
As a regular customer over time, & knowing the staff, their expectations, they very rarely let anyone down & today, I am happy everything was
completed. The price was very competitive too! Magic...

June 21, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Thank you leaving us a great review regarding your car service at HiQ Ipswich Kevan!

Rated 5 out of 5 stars

Honest, caring, professional garage. For all your needs.

HiQ Ipswich are , professional, caring, honest and reasonably priced.
Sam ( assistant manager) is so mechanically knowledgeable, he explains everything to you, and above all he cares about the service he gives his customers.
12 out 10 is my score.

May 22, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Thank you for your kind review Kevin. Here at HiQ Ipswich, we are always glad to provide a knowledgeable, honest, and professional service :)

Rated 1 out of 5 stars

Rude

So, I provided HiQ with my phone number on Tuesday, still waiting for the call! Obviously not that concerned about their very poor service.

Hi, I replied to your email last night and provided my contact number. I'll await your call, thank you.

Rude, bad attitude and a very poor experience. They seem to forget that they are one of many garages.

December 20, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Ipswich

Hi there,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further. Kind regards, HiQ Team

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