Unfortunately, I drove over a screw over the bank holiday weekend and then snapped the wheel locking nut trying to change the tyre. In panic I dumped my car on the forecourt of HIQ in the beforementio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Unfortunately, I drove over a screw over the bank holiday weekend and then snapped the wheel locking nut trying to change the tyre. In panic I dumped my car on the forecourt of HIQ in the beforementio... See more
Company replied
I recently visited HiQ garage to get some new tyres fitted and was met by a gentleman called Gary. Gary changed the tyres quickly and professionally and was friendly and helpful throughout. He made t... See more
Company replied
I always use Hi-Q. They are reliable, courteous, kind and never patronising. They explain what they're going to do and how much it will cost before the work is done. And if you are waiting for your ca... See more
Company replied
Went to HiQ to get some work done on my car and had amazing service, Gary who i was dealing with was so help full and did a great job on my car, even didnt mind answering all my questions i had aswell... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
116 Scotforth Road, LA1 4NP, Lancaster, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from HiQ Tyres & Autocare - Lancaster
What a great garage.
Always really helpful with sorting out what is wrong with my car.
Would highly recommend.

Reply from HiQ Tyres & Autocare - Lancaster
Friendly efficient service. Thank you!

Reply from HiQ Tyres & Autocare - Lancaster
Great garage - great team, always attentive, knowledgable and helpful. Good at what they do!

Reply from HiQ Tyres & Autocare - Lancaster
Easy to select tyres on website, with lots of information, and good range of options with decent prices too. Booking was easy. Local garage (Lancaster) got in touch to confirm. Tyres changed promptly. They included a missing wheel nut (for free, thanks!). All in all a much better experience, and much much better value than another well known national chain! Will definitely use again!

Reply from HiQ Tyres & Autocare - Lancaster
Second screw in my tyre this year, great service as always.

Reply from HiQ Tyres & Autocare - Lancaster
Came in for a service last week—friendly staff and quick turnaround.

Reply from HiQ Tyres & Autocare - Lancaster
I cannot thank these guys at HIQ enough!!!
I will always use HIQ and would definitely recommend them.
I've been using them for many years now with no regrets.
Great friendly professional team.
Compeative prices too.
Can't beat these guys!!!

Reply from HiQ Tyres & Autocare - Lancaster
Just called in to Lancaster HiQ as I’d been having problems with my key locking and unlocking. I thought as they are all busy I would have to book it in and come back another day. But thankfully Ethan did it straight away for me .
I’m a very happy customer

Reply from HiQ Tyres & Autocare - Lancaster
I usually go to the Lancaster branch for my Mot and service. Just over a week ago, I hit a bad pothole. I knew I needed a new alloy an tyre. I rang the branch, and spoke to the manager, who gave me a quote of over £500, not sure if that included coming out to fit it. I am a single pensioner so that price wasn't possible. He said he would look on one of the auction sites for an alloy, I still haven't heard from him. I live in a rural area with no public transport or shops, so I need my car. Luckily I have two sons who came to the rescue.

Reply from HiQ Tyres & Autocare - Lancaster
3rd visit in recent weeks for 3 separate issues. The lads at HiQ sorted out each problem quickly & efficiently with no fuss in a friendly professional manner. Also v.good value-for-money. I can’t fault them & would recommend HiQ Lancaster without reservations.

Reply from HiQ Tyres & Autocare - Lancaster
I took my car in as it needed work and thankfully the team saw that one of my tyres had a bulge in it, I wouldn’t have seen it but thankfully it was identified and rectified quickly. The team are always helpful, welcoming and trustworthy.

Reply from HiQ Tyres & Autocare - Lancaster
Outstanding service. My car tyre had a couple of nails in it and was starting to go down. I went to the HIQ and they had no hesitation in fitting my car in and making it safe for me to be back on the road. All of the team are excellent and do a fantastic job. Thank you for such speedy service, it was very much appreciated.

Reply from HiQ Tyres & Autocare - Lancaster
Took my son’s car in with what we thought was a regular puncture but after inspection the lads found bigger issues. Made us feel really welcome gave us a coffee had a good laugh whilst waiting. Would highly recommend HIQ tyres to anyone in the area.

Reply from HiQ Tyres & Autocare - Lancaster
Great place with easy going business, easy going to fix issues and get going on the road.

Reply from HiQ Tyres & Autocare - Lancaster
Good service from the staff, especially Ethan

Reply from HiQ Tyres & Autocare - Lancaster
I had my car in recently for a brake issue and the team were really helpful from start to finish. They explained what the problem was clearly and carried out the repairs quickly. The price was fair and the car is now driving perfectly with no more noise. Friendly service and I felt like everything was handled professionally. I’d happily use them again.

Reply from HiQ Tyres & Autocare - Lancaster
I’ve been using HiQ Tyres & Autocare - Lancaster for a few years now and highly recommend them. The staff are friendly and knowledgeable and go above and beyond to help. The work I’ve had done on my car has always been to a high standard. They’re honest about what does and doesn’t need fixing and do a great job. Really helpful to get text message reminders that my MOT and service are due too so I can book in with plenty of time!

Reply from HiQ Tyres & Autocare - Lancaster
Fantastic service from start to finish. Professional and friendly. Absolutely recommend HiQ

Reply from HiQ Tyres & Autocare - Lancaster
Friendly , staff great communication betwrrn them all. And great prices! Thank you to all the HIQ team :)

Reply from HiQ Tyres & Autocare - Lancaster
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.