HiQ Tyres & Autocare - Leeds Reviews 

11
TrustScore 3.5 out of 5

3.4

Pontefract Road, Stourton, LS10 1SW Leeds, England, GB


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Rated 5 out of 5 stars

Always impressed by the service here. Friendly, fast and efficient. Had an unexpected problem today. Called in 'on spec'. Problem sorted. Thank you Tyler

Company replied

Rated 5 out of 5 stars

I can tell some real horror stories of my experience with some garages being either incompetent, dishonest or both. They assume because I am a woman I know nothing about cars, but I do. Paul Best... See more

Company replied

Rated 5 out of 5 stars

Really great team of hard workers. Professionally fitted two brand new tyres. As I have a performance car, they made me aware of all the marks on my alloys before starting work and also didn’t use the... See more

Company replied

Rated 5 out of 5 stars

The staff are very curtious, the thing that they do above everyone else that fits tyers ,is they clean the wheels and tyers of the soap they use, and make the wheels look clean and presentable

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Leeds

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Pontefract Road, Stourton, LS10 1SW, Leeds, England, United Kingdom

  • 0113 271 4318

3.4

Average

TrustScore 3.5 out of 5

11 reviews

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1-star

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3.4

All reviews

(11)

2,432 reviews in the last 12 months

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Rated 5 out of 5 stars

Always impressed by the service here

Always impressed by the service here. Friendly, fast and efficient. Had an unexpected problem today. Called in 'on spec'. Problem sorted. Thank you Tyler

July 21, 2025
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Hi Paul, thank you for leaving a review. We're happy to hear that you're happy with our friendly service.

Rated 1 out of 5 stars

Do not use this company

This company treated me terribly. I was 8 months pregnant with a three year old daughter. They couldn't have been less help. More concerned with shutting their shop for their finish time. Emailed a complaint and their customer service team have informed me that apparently they have no duty of care to me as I'm not a customer, including offering me and more daughter somewhere safe to sit. Currently filing complaint to ombudsmen. Do not use this company.

July 5, 2025
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Hi there,

Thank you for your feedback, please be advised this matter is already under investigation above our customer service team.

We appreciate your patience at this time.

Kind Regards,
HiQ Team

Rated 1 out of 5 stars

Absolutely appalling customer service

Absolutely appalling customer service. They left my pregnant wife and 3 year old daughter wondering around the forecourt and refusing to change a tyre because they ‘close in 45 minutes’ so can’t be bothered to help vulnerable people who have been taken to them by breakdown recovery. Do whatever you can to go to any other company than these.

July 5, 2025
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Hi Terry,

Thank you for your feedback, please be advised this matter is already under investigation above our customer service team.

We appreciate your patience at this time.

Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Paul and his team are awesome - Leeds

I can tell some real horror stories of my experience with some garages being either incompetent, dishonest or both. They assume because I am a woman I know nothing about cars, but I do.

Paul Best and his team in Leeds are a breath of fresh air. Very honest, very knowledgeable and a pleasure to do business with. And believe me, I know the difference and you can trust my judgement.

Thanks Paul

June 26, 2025
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Hi Mandy,

Thank you for taking the time to leave us this kind review. We're happy to hear that your experience with us was a breath of fresh air. It's great to know we've earned your trust and that you enjoyed your experience with our team!

Kind regards,

HiQ Team

Rated 5 out of 5 stars

Really helpful staff

Really helpful people and tyres are a great price

January 23, 2025
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Thank you for leaving us this kind review, Chris!

Rated 5 out of 5 stars

Really great team of hard workers

Really great team of hard workers. Professionally fitted two brand new tyres. As I have a performance car, they made me aware of all the marks on my alloys before starting work and also didn’t use the gun to remove and refit the nut bolts (to avoid new scratches). The only garage that’s cleaned the soap after fitting the tyres - looked like it was never touched. Would highly recommend and already booked in for another tyre (the roads really are awful at the moment).

May 11, 2024
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Thank you for taking the time to leave our team such an excellent review. Customer service means a lot to us and we'll always be glad to help - nothing is too much trouble :)
Best wishes, Team Leeds

Rated 1 out of 5 stars

Still no response after 2 months ...

I put a review up here in Jan to call out this company for charging me for tyres and then fitting cheaper ones.
I was told to email HQ via a consumer complaints email address. I did that on the 29th Jan ... still have not had any response.

January 18, 2024
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Hi Sarah,
This matter is under investigation above our customer service team. We kindly request platforms are used for one review per experience.

Rated 5 out of 5 stars

Class 7 MOT.

Big thank you to Paul Today for carrying out an MOT on a class 7 vehicle.
A professional service and a decent waiting room.
I'll use them again.

November 6, 2023
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Gary, thank you for your brilliant review! We will always be happy to help.

Rated 5 out of 5 stars

The staff are very curtious

The staff are very curtious, the thing that they do above everyone else that fits tyers ,is they clean the wheels and tyers of the soap they use, and make the wheels look clean and presentable

February 6, 2023
Unprompted review
HiQ Tyres & Autocare - Leeds logo

Reply from HiQ Tyres & Autocare - Leeds

Thank you for your review, Steven.

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