HiQ Tyres & Autocare - Mansfield Reviews 

13
TrustScore 3 out of 5

2.8

Unit 1 Abbey Trade Park, Hermitage Lane, NG18 5DN Mansfield, Nottinghamshire, GB


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Rated 5 out of 5 stars

Hi Q are AMAZING and James is OUTSTANDING! He is kind, fair, explains mechanics in a way that is understandable. James has fixed my tyres, serviced and MOT'd my car and helped put windscreen wipers on... See more

Company replied

Rated 5 out of 5 stars

Car full of water yesterday morning in the footwell, went to the garage and booked it in for today for them to look at. Problem was the holes near the wipers were blocked up with leaves causing the fl... See more

Company replied

Rated 5 out of 5 stars

I have been using HiQ for about 8 years now to MOT and service my cars. I find them to be highly reliable and always go the extra mile to keep my cars on the road.

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service as always! Both my husband and I have been using HiQ Mansfield for years and it’s the only garage that we will use. Very trustworthy and honest and go above and beyond!... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Mansfield

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 1 Abbey Trade Park, Hermitage Lane, NG18 5DN, Mansfield, Nottinghamshire, United Kingdom

  • 01623 782606

2.8

Average

TrustScore 3 out of 5

13 reviews

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2.8

All reviews

(13)

2,543 reviews in the last 12 months

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Rated 1 out of 5 stars

I was recommended to use HiQ and was…

I was recommended to use HiQ and was led to believe that they would not rip me off and I am wary of so many mechanics bumping up prices if they think they can get away with it.

Unfortunately, I asked for a price to change a boot switch on my BMW X1. They came back telling me it was going to cost me £130!!

They told me the part was £40 and the Labour was an hour?!?

Having watched a short YouTube video I had the switch out in a matter of seconds and plugged the new one in and snapped it back into place all within a single minute and the part itself can be obtained for £10.

So it begs the question of where on Earth they get the figure of £40 for the part and £90 for fitting?

Their Facebook page also states that MOTs are £30…..but on their MOT pricing it’s actually £55!

I feel thoroughly let down and would ask everyone to remain vigilant when taking their vehicle to HiQ.

I absolutely hate this kind of practice and especially in a cost of living crisis.

June 23, 2025
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Hi Richard,

Thank you for taking the time to leave a review. After investigation with HiQ Mansfield, we have received the following response.

The Centre state that your vehicle was originally booked in for an MOT only, which is priced at £45. As you may be aware, we offer discounts when an MOT is booked alongside a service, which wasn’t the case here.

During the pre-MOT checks, a technician discovered that the boot was stuck shut without a key; an issue that could result in an MOT failure. The Centre claim they investigated the problem, identified the faulty part, and contacted BMW directly to get an accurate cost. The genuine part was priced at £40 (including VAT), and due to the boot being stuck shut, the team estimated up to an hour of labour to access and fit it. This was quoted transparently as £80 + VAT for labour, with the reassurance that if the job took less time, the Centre would only charge accordingly.

According to the Centre, you mentioned you’d found a part online for £10 and had seen a quicker method on YouTube, which we completely understand, but as a professional garage, HiQ Mansfield only fit approved, genuine parts to ensure safety, reliability, and warranty. They claim to have respected your decision to carry out the repair yourself if that better suited your expectations.

HiQ Mansfield state that their intention is always to help you get a fair and safe result, and to remain committed to an honest, professional service.

If you’d like to discuss this further, please email customerservice@hiqtyresandautocare.co.uk.

Kind regards,
The HiQ Team

Rated 5 out of 5 stars

Hi Q are AMAZING and James is…

Hi Q are AMAZING and James is OUTSTANDING! He is kind, fair, explains mechanics in a way that is understandable. James has fixed my tyres, serviced and MOT'd my car and helped put windscreen wipers on! For a single woman going to a garage it can be very daunting with fear of being ripped off, but that has not been my story at Hi Q especially with James and his staff. They go above and beyond to fit you in and keep the price reasonable! Thank you HI Q.

January 26, 2024
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Hi Kate,
Thank you for taking the time to write us such a brilliant review! Our team here at HiQ Mansfield will always be delighted to help with anything your vehicle may need in the future.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Friendly and Helpful

The guys at the garage really helped me out. Friendly, with a good location. The chaps know their stuff and will get you back on the road.

December 21, 2023
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Thank you for taking the time to leave us a kind review Ben, we really appreciate it.

Rated 5 out of 5 stars

Fast and friendly service

I have been using HiQ for about 8 years now to MOT and service my cars.
I find them to be highly reliable and always go the extra mile to keep my cars on the road.

April 14, 2023
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Thank you Rob for leaving us such a great review, we really appreciate the kind words!

Rated 5 out of 5 stars

Car full of water yesterday morning in…

Car full of water yesterday morning in the footwell, went to the garage and booked it in for today for them to look at. Problem was the holes near the wipers were blocked up with leaves causing the flood in my car. This was cleaned out for me at no charge. I am so grateful and appreciate the excellent service.

November 25, 2022
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Happy we were able to help Julia!

Rated 5 out of 5 stars

Absolutely outstanding service as…

Absolutely outstanding service as always! Both my husband and I have been using HiQ Mansfield for years and it’s the only garage that we will use. Very trustworthy and honest and go above and beyond! James and the team are very professional and always provide exceptional customer service! Well impressed!
Highly recommend!

November 14, 2022
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Thank you Sarah for your lovely review, we're happy that you were pleased!

Rated 5 out of 5 stars

Top team and service

James and the team at HiQ tyres and autocare Mansfield always go above and beyond for me. I've been using them for 7 -8 years now and wouldn't go anywhere else. My car unfortunately failed its MOT this morning for various bits - tyres, coil spring, ball joint etc they managed to source the parts, get them fitted, wheel alignment, re mot and service all in the same day all at a very reasonable rate, actually staying a little late to get me sorted.

Thanks so much chaps!

October 19, 2022
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Thank you so much Alan for taking the time to leave such a great review, the team really appreciate it and always happy to help!

Rated 5 out of 5 stars

Outstanding customer experience.

Used for the first time today following a long standing customer recommendation. I received outstanding service from James right from the initial enquiry through to the tyre fitting service. Excellent product knowledge/ advice and very competitive pricing. Overall a fabulous customer experience - thank you.

October 14, 2022
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Thank you Nigel, we appreciate your feedback!

Rated 5 out of 5 stars

Hi Q Mansfield have been brilliant…

Hi Q Mansfield have been brilliant sorting us out, particularly James. My father in law got in to a bit of a pickle with a puncture and the AA wanted to charge him a fortune. I rang Hi Q and James was nothing short of brilliant. He got the tyre sorted quickly so my F-in-Law wasn’t stranded and at a very very fair price. I’m so thankful and as a family we will start using them regularly now. Well done Hi Q/James.

October 5, 2022
Unprompted review
HiQ Tyres & Autocare - Mansfield logo

Reply from HiQ Tyres & Autocare - Mansfield

Thank you Andrew for taking the time to leave such a fab review, the team really appreciate it!

Rated 5 out of 5 stars

Had 4 new tyres fitted along with new…

Had 4 new tyres fitted along with new rear discs and pads. Customer service at this place is outstanding very transparent with what brands/parts and price. Genuine people who care. Work was completed in good time. On leaving a second member of staff was also very polite. I will be using this place again and would recommend!

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service by James at the…

Fantastic service by James at the mansfield branch, he sourced the eagle f1 supersports I'd been trying to get hold of but was finding difficult due to stock levels everywhere. He got them in within a couple of days and at a great price too. I'm quite fussy with who I let work on my car due to previously having some expensive wheels damaged by tyre fitters, James took the upmost care with my wheels and I needn't have worried as he did a perfect job. I won't go anywhere else for tyres now as I was so impressed with the level of service and care taken. Thanks.

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

new battery

My ford focus required a new battery I purchased the battery from county batteries (kirkby in ashfield) I paid for fitting they failed to fit the new battery. I then turned to HiQ Tyres and Autocare to help me the new battery was fitted correctly and in good time I'm a regular customer and I would highly recommend HiQ for all you cars needs.

March 21, 2020
Unprompted review

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