HiQ Tyres & Autocare - Newquay Reviews 

51
TrustScore 4.5 out of 5

4.5

44 Tor Road, Springfield, TR7 1RL Newquay, Cornwall, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always great service here. A very user friendly garage, where nothing is too much trouble Steve is always very helpful, no matter how busy he is!

Company replied

Rated 5 out of 5 stars

Sometimes, as a female, going into a garage can be slightly overwhelming - that couldn’t be further from the my experience at HiQ!! Friendly, welcoming and best of all, honest. Steve and all the staff... See more

Company replied

Rated 5 out of 5 stars

Steve is a great manager of the branch and always makes sure jobs are done efficiently and to the highest standards at the best prices. Lewis has done a lot of work on my car recently and I couldn'... See more

Company replied

Rated 5 out of 5 stars

Newquay HiQ are always friendly and deliver a great service. They are professional and always try to be helpful. They recently booked my car in at short notice and fixed the breaks in the morning re... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Newquay

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 44 Tor Road, Springfield, TR7 1RL, Newquay, Cornwall, United Kingdom

  • 01637 839216

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(51)

2,509 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The guys got me in quick and carried…

The guys got me in quick and carried out the work brilliantly for me while we were away on holiday! Thanks guys much appreciated

August 7, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for leaving a review Jon. We're happy to hear that we could assist you promptly and complete the work while you were away.

Rated 5 out of 5 stars

Great service and communication

Great service. We were in Newquay on holiday and was worried as we didn't know which garage we could trust. We chose this one from reviews and so glad we did. Great service, got us in and sorted the same day and price was what we would've paid back home. Cannot recommend them enough, Justin was great with communication. Would not hesitate to recommend them or use them again if need be.

July 31, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Hi Nicola, thank you for recommending us! We're happy to hear that you had such a positive experience while on holiday. It's great to know we could assist you quickly and efficiently.

Rated 4 out of 5 stars

Got my car fixed in good time

Got my car fixed in good time and I needed it for work, they did a good job I’m back on the road and I’m driving regularly without any issues and I’ll be taking back more cars to these guys I recommended to my family and look forward to doing business with them again

June 27, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for your great review Tony. We will be glad to assist any time with any future work your vehicle may need.

Rated 5 out of 5 stars

Always good service

Always good service, friendly staff and good competitive pricing. Recharged my air-con, on short notice and got my car through it's mot. Many thanks to Steve and the crew.

June 23, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for leaving us this kind review! We are always glad to provide a friendly and helpful service.

Rated 5 out of 5 stars

Spoke to Steve throughout the process

Spoke to Steve throughout the process, He called me throughout the day with updates and the work they were doing, offered solution to any holdups. Came in for front pads swap, had them ordered in and turned out they weren’t necessary, most would have thrown them in and put them in the invoice. overall top team. 10/10

June 4, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for leaving our team this great review, Harry. We always strive to deliver an honest and helpful service, so we are appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent

All my dealings with HiQ in Newquay have been excellent. They are very efficient and give great friendly customer service. Highly recommended 👌

June 5, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for leaving our Centre this excellent review, Carol, we are delighted to have your repeat business!

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual, very friendly efficient staff. Car always ready on time. Always use HiQ.

May 23, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for leaving us this excellent review, Debra. We are delighted to have your loyal custom!

Rated 5 out of 5 stars

Newquay, always.

Steve is a great manager of the branch and always makes sure jobs are done efficiently and to the highest standards at the best prices.
Lewis has done a lot of work on my car recently and I couldn't fault it, always get the work done in the time frame needed and always to the highest standard.
The garage never seems to over charge me or find "hidden things" that could be wrong it's just pure honest work done by all the mechanics here.

May 20, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for taking the time to leave our team this brilliant review, Shona. We appreciate your recognition of our commitment to efficient, high-quality work and honest service, and your loyal custom!

Rated 5 out of 5 stars

Hassle free quick service

Hassle free, quick service and car running perfectly now

May 15, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for the kind review, Becky!

Rated 5 out of 5 stars

Very pleased with my experience. with…

Very pleased with my experience with hiQ first time using this company,very professional and pleasant staff, I will definitely recommend to friends.

May 14, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

We're thrilled to hear about your great experience with us, Maureen. Thank you for your recommendation, and we hope to see you again soon.

Rated 5 out of 5 stars

I have used HiQ at Newquay a few times…

I have used HiQ at Newquay a few times now; tyres and regas. They have been competitively priced, and helpful, Someone on the phone who know what they taking about and books in you. I recommend.

April 28, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for recommending us, Jonathan. We are happy to hear that you found our team helpful and our prices competitive.

Rated 5 out of 5 stars

Steve is a great manager

Steve is a great manager, great customer service skills, all the staff are friendly and very knowledgeable, they are a great bunch , I highly recommend using the Newquay branch

May 15, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for leaving us these kind words of recommendation, Claire!
We strive to provide excellent customer service and appreciate your recognition of our team's hard work.

Rated 5 out of 5 stars

Helpful, friendly and affordable

Friendly and helpful staff, quick to help with any issues and very patient. Steve has always been fantastic and helped get my mini back on the road the same day! Also very reasonably priced. Thanks so much for always being on hand!

April 29, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for taking the time to leave us such a Fantastic review. We are delighted to hear about your great experience with our team and are so glad we could help get your car back on the road!

Rated 5 out of 5 stars

Excellent Service

Very good service. Everyone I dealt with very pleasant and price excellent.
No improvements needed.
Will be back. Six out of Five Stars.

April 16, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for the glowing review, Seanna! We're thrilled to hear that you found our service excellent. We look forward to seeing you again in the future.

Rated 1 out of 5 stars

MOT… booked via website 7 weeks in advance

13/2 I Booked on line for my MOT and service that although not due till March wanted to get it in and sorted.
Today….. 21st Feb I finally heard back…. They have too much demand and so can’t help….!!!
Great!!!Really helpful HiQ…. I am now less than a month to find another garage to help…and zero change of getting anywhere! So frustrating.
Have always gone there for my tyres and general maintenance… no more after this nor will I recommended.

February 21, 2025
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Hi Natasha,
We apologise for any inconvenience this may have caused. Customer service is extremely important to us and we HiQ Newquay always tries to accommodate bookings as much as possible.
Kind regards,
HiQ Team

Rated 5 out of 5 stars

Cant thank the crew enough

Cant thank the crew enough, fitted us in on the same day, quick and friendly without breaking the bank.
100% recommend

August 30, 2024
Unprompted review
HiQ Tyres & Autocare - Newquay logo

Reply from HiQ Tyres & Autocare - Newquay

Thank you for taking the time to leave us such a lovely review, Russell. Our team are delighted to hear about your great experience with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look