HiQ Tyres & Autocare - Plymouth Reviews 

631
TrustScore 4.5 out of 5

4.6

Unit 205-216, Faraday Mill Business Park, PL4 0ST Plymouth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Incredible service from start to end. Rang up first thing on a Saturday to see if they could fit me 2 new rear tyres, within an hour I was there and new tyres fitted at very reasonable price. The b... See more

Company replied

Rated 5 out of 5 stars

Actually a top garage! Picked my car up at last minute due to work commitments and will 100 percent be returning again!

Company replied

Rated 5 out of 5 stars

Excellent service. Appointment booked, seen on time, took as long as they said. Needed a new tyre fitted within 45 minutes.

Company replied

Rated 5 out of 5 stars

I've been taking my car to HiQ for 6 years now, and I'm consistently blown away by their outstanding service. Their team is reliable, trustworthy, and genuinely cares about getting the job done righ... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Plymouth

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 205-216, Faraday Mill Business Park, PL4 0ST, Plymouth, United Kingdom

  • 01752 224651

4.6

Excellent

TrustScore 4.5 out of 5

631 reviews

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4.6

All reviews

(631)

2,578 reviews in the last 12 months

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Rated 5 out of 5 stars

The team were very knowledgeable and…

The team were very knowledgeable and helpful throughout offering lots of options and advice. A 5 star service with competitive prices.
Thank you ⭐️⭐️⭐️⭐️⭐️

June 10, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Justin, thank you for leaving a great review and we appreciate the feedback regarding our knowledgeable and helpful service!

Rated 5 out of 5 stars

Getting the professional A team

The reception guys give really good sound advice and are very efficient at pricing sourcing and booking you in.
The job was carried out on time at a very good competitive price.
The whole set up is very professional and user friendly.
Thankyou

June 8, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We're so glad to hear you found our team efficient and our pricing competitive Paul. We appreciate your kind words about our professional and user-friendly service.

Rated 5 out of 5 stars

Called 8.30 in the morning needed my…

Called 8.30 in the morning needed my air con topped up and they fitted in me the same day .
Excellent service
Highly recommend
🌟🌟🌟🌟🌟

May 28, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Paul, thank you for the recommendation and we appreciate the feedback!

Rated 5 out of 5 stars

I would

I run a business as a driving instructor with cars around Plymouth. I would not go anywhere else and I would not take my wife's car anywhere else.
Professional, friendly and to the point.

Well done guys.

Jim Maratty
DVSA ADI - ORDIT - FEET

May 27, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We are so glad to hear such positive feedback Jim! It's wonderful to know we consistently meet your expectations for both your business and personal vehicles.

Rated 1 out of 5 stars

I was quoted about £1300 for my failed…

I was quoted about £1300 for my failed mot which included welding work. I suspected that this was way too high and took it to another garage for a second opinion I am glad I did as i got it done for £650 half the price.I strongly recommend than you get a second opinion if you use this garage as they definitely overcharge for work.

Also with a previous car I had problems with the airbag which they charged very high. I got them to do the work and the airbag light come back on after a a few weeks. I don’t usually do reviews but feel i should let others know so they don’t get stung.

I only went back as I now have a Mazda bongo and they are supposed to be bongo specialists.

May 1, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Aaron,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team:
customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.

Rated 5 out of 5 stars

This is the second year in a row I have…

This is the second year in a row I have taken my car for its MOT to this garage. I can’t fault them in any way. Thank you!

May 20, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We are so glad you had a positive experience with us again Laura. Thank you for your continued trust!

Rated 5 out of 5 stars

HiQ Wheel Alignment

1st time using HiQ. Professional and courteous staff. Used the waiting area which has complimentary tea/coffee. Excellent service. Highly recommend.

May 13, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We are so glad you had such a positive first experience with us Goerge and we appreciate the recommendation!

Rated 5 out of 5 stars

Very efficient service from booking…

Very efficient service from booking through to appointment and collection
Thank you
Will now be my go to garage

May 20, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Nigel, we're so glad to hear about your efficient experience and we look forward to seeing you again!

Rated 5 out of 5 stars

Had a great experience.

Had a great experience.
Tyre fitting.
Good turn around time, staff pretty friendly.
Free tea and coffee, cold drinks, pleasant waiting area, and free air freshener, cant complain at all.

May 9, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for your wonderful review Dominic! We're so glad you had a great experience with your tyre fitting and appreciated our friendly staff and amenities.

Rated 5 out of 5 stars

Staff polite friendly and very helpful…

Staff polite friendly and very helpful . I would recommend them to friends and family. Also nice and clean.

May 7, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We appreciate you recommending us to your friends and family Roy! We're happy you found our staff polite, friendly, and helpful and that you found our facilities clean.

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Friendly staff. Highly recommend.

May 2, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi there, thank you for recommending us!

Rated 5 out of 5 stars

Fantastic Service

Incredibly helpful and very quick service. Couldn't rate these guys higher - will definitely be coming back.

May 1, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for leaving a great review David and we look forward to seeing you again!

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly, helpful staff. I have used them multiple times and they never make me feel stupid. They have explained the fault to me each time in layman's terms and gone out of their way to help. 10/10 service and quick as they can be too. They have kept me thoroughly updated throughout the jobs and were flexible around me collecting the car. Will be a repeat customer again and again. Would highly recommend.

April 29, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We appreciate you sharing your positive experience Olivia. We're happy to hear our team was helpful and explained the fault clearly. It's great to know you felt updated and that we were flexible with the collection.

Rated 5 out of 5 stars

I am so grateful to the staff at this…

I am so grateful to the staff at this garage. They were busy but recognised the desperation of my circumstance, family emergency, and stopped what they were doing to fix my car and get me back on the road. The many other garages in the wouldn't help. Definitely going to use them again and recommend them to friends.

March 14, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Thank you for recommending us Jay. We're so happy we could assist you during your family emergency and get you back on the road quickly.

Rated 5 out of 5 stars

As always the service is professional…

As always the service is professional and thorough. The timeline given for work on your vehicle is always accurate.

March 14, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We appreciate you sharing your positive experience Susan! We're glad our service is professional, thorough, and that our timelines are accurate for you.

Rated 5 out of 5 stars

Efficient and customer friendly

Friendly and efficient service by people who know what they are doing.

March 16, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

Hi Judith, thank you for leaving a great review regarding our friendly and efficient service!

Rated 5 out of 5 stars

HiQ-the best

Just had my MOT done and the team were fantastic. They were professional, honest, and kept me informed throughout the process. The service was quick and stress-free, and the staff were very friendly. I’d definitely recommend them to anyone looking for a reliable garage. Thanks again!

March 2, 2026
Unprompted review
HiQ Tyres & Autocare - Plymouth logo

Reply from HiQ Tyres & Autocare - Plymouth

We appreciate you taking the time to leave us such a wonderful review Mihaela. We're happy to hear that you found our team professional and honest, and that your MOT was quick and stress-free.

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