HiQ Tyres & Autocare - Sheffield Reviews 

53
TrustScore 5 out of 5

4.8

452 Chesterfield Road, S8 0RZ Sheffield, GB


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Rated 5 out of 5 stars

I had great service from HiQ Tyres & Autocare Sheffield. I ordered the tyres online and got a call from Jess to sort out the most convenient time for me. The team were ready for me when I arrived and... See more

Company replied

Rated 5 out of 5 stars

First time I have used them and I have been gladly surprised by the professionalism and the quality of the job done. All repairs have been completed in the time frame given and for a more then sat... See more

Company replied

Rated 5 out of 5 stars

I left my MOT to the last minute and Jess kindly squeezed me in with George. She was very helpful, really friendly and helped me with all my questions. I’m not very good with cars. She was a credit to... See more

Company replied

Rated 5 out of 5 stars

A very much 'can do' attitude. When all others in my local area had failed to provide a prompt tyre change service, HiQ were able to provide exactly what I wanted in my required time frame. Jess on... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Sheffield

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 452 Chesterfield Road, S8 0RZ, Sheffield, United Kingdom

  • 07850 885860

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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4.8

All reviews

(53)

2,473 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb customer service

Had a ruined tyre three days before I had to take a long vital trip. I decided rather than just replace it to fit four all season tyres.
Arranged with Asda who let me down twice in two days. Firstly the chosen fitter was unavailable despite booking a time slot. Transferred to HiQ Woodseats as alternative and then two days prior to the trip Asda told me they could not deliver. Panic!
Then Jess rang me because she realised my predicament and arranged alternative (better) tyres to be fitted at 8.30 on the day I needed them. She even rang me to confirm they had been delivered so I did not have to worry overnight.
On the day, George arrived at 8.20, took my car straight in and by 9.30 I was on my way.
All in all, superb customer service from both of them.

October 12, 2023
Unprompted review
HiQ Tyres & Autocare - Sheffield logo

Reply from HiQ Tyres & Autocare - Sheffield

Our team at Sheffield always aim to offer a friendly and efficient service. Thank you for your kind words Vaun, we'll always be glad to help :)

Rated 5 out of 5 stars

Excellent service.

From the moment I rang the Chesterfield Road branch, I felt that I was dealing with a good company. The girl who answered the phone was pleasant, helpful and gave me several options on prices, without pushing me for the most expensive.
We made an appointment and as I arrived, on time, the fitter was there to greet me with a pleasant and helpful attitude. The receptionist also came out just to check that the fitter knew what I required in terms of swapping tyres around.
He gave me an estimated time for completion of the job and as I arrived a little earlier than planned, they had just finished it.
When I went to pay, I was impressed with the layout and the cleanliness of the reception area.
Very impressed and would not hesitate to use them again.

October 18, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Hi Brian,
We really appreciate you taking the time to leave us a brilliant review. We will always be glad to help :)

Rated 5 out of 5 stars

My experience with HiQ

My experience with HiQ was very good. The young lady on the desk was very helpful when I took my car in for a service. I needed to point out several problems that needed looking at. She noted it down and passed all the information on to the engineer. She also gave me information as to what would happen. I was very pleased with the outcome and will definitely use them again and recommend them to friends and family.

October 5, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Hi Susan,
Thank you for taking the time to write us such a kind review. Our team will always be glad to help :)

Rated 5 out of 5 stars

Great Service

The staff was polite and friendly. Car was ready when I was told it would be even got a text message to confirm I could collect it when I was able.
Was nice to do business with you will definitely use you again. Thank you

September 14, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you very much Mark, a pleasure to have you and your car visit! Happy to help anytime!

Rated 5 out of 5 stars

Highly recommended 👍

A punctured tyre in peak tea time traffic, AA recovery requied and luckily close to HiQ, received a call by 9am the following morning, all done and at a reasonable price. 😊 A lovely, friendly, family business, thank you so much, recommend 💯 %

June 1, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you for the really lovely review Miss Cole, so happy we were able to help!

Rated 5 out of 5 stars

Service

Service, MOT and repairs all done in the same day. Reasonable price considering the work required. Would highly recommend.

May 26, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you for the fab review Tom, the team appreciate it!

Rated 3 out of 5 stars

2 Tyres fitted okay but damage to the…

2 Tyres fitted okay but damage to the rim painted finish on 1 of the wheels.

May 8, 2023
HiQ Tyres & Autocare - Sheffield logo

Reply from HiQ Tyres & Autocare - Sheffield

Hi Stephen,

Your feedback is greatly appreciated. Please email us at hiqcustomerservice@gmail.com with details surrounding your visit and we will be happy to look into this further.

Kind regards,
Team HiQ

Rated 5 out of 5 stars

Friendly and efficient

Professional and friendly atmosphere. Would recommend them for any work to friends and family. Will not bother going anywhere else for servicing and maintenance.

May 13, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Extremely lovely to hear Kirk, thank you very much for the wonderful review!

Rated 5 out of 5 stars

A pleasant experience

Both receptionist Jess and manager George were efficient, friendly and obliging. All went smoothly with the fitting of my two new tyres in the neat and tidy garage. I would highly recommend HiQ Sheffield.

May 4, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you very much for leaving such a fab review!

Rated 5 out of 5 stars

Decided to give my local HiQ Sheffield…

Decided to give my local HiQ Sheffield branch a try. Glad I did..Jess in reception was very helpful in pricing the work and booking me in and also was very welcoming. George the mechanic went out of his way to explain what was needed and would be done.
At last I have found a garage that I can trust that the work needed will be done.

March 28, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

So lovely to hear Leslie, thank you for the amazing review! We'll always be hear when you need us!

Rated 5 out of 5 stars

Lovely, Honest, Reliable & Efficient

I went to get my tyres changed without feeling like I was going to deal with a company that would try and rip me off (I'm a female driver with no clue about cars). George and Jess were just friendly, down-to-earth young people with honest intentions and were really easy going to deal with. They got my tyres ordered within a day and despite being mega busy, they got my car sorted in a very efficient manner. Definitely recommend and will be visiting again.

March 21, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you so much for leaving us such a lovely lovely review! So glad to have you visit us and glad we were able to help!

Rated 5 out of 5 stars

Spot on

First class service, excellent communication, best price.

March 3, 2023
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you Mark!

Rated 5 out of 5 stars

Can’t fault the experience

I had a screw in the front tyre, I’d provisionally booked for swapping both fronts (as 4WD). I explained when I arrived what the position was. The staff suggested they might be able to repair it, so would try that first. Came back 30 minutes later. Tyre repaired. £240 saved. What a result.

March 3, 2023
HiQ Tyres & Autocare - Sheffield logo

Reply from HiQ Tyres & Autocare - Sheffield

Happy to help in any way we can Nick, thank you for visiting and the lovely review!

Rated 5 out of 5 stars

Great service and pricing

Great service and pricing, I had four new tyres fitted and the family running this franchise are excellent. Friendly and professional. i wish them all the best with the business! Highly recommended.

January 13, 2023
Unprompted review
HiQ Tyres & Autocare - Sheffield logo

Reply from HiQ Tyres & Autocare - Sheffield

Thank you for your kind review. We appreciate it!

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to book a slot on line first. A telephone call was also received shortly afterwards to confirm the booking. No need to pay until after the work has been completed. Friendly, relaxed and efficient. Will definitely use again.

January 28, 2023
HiQ Tyres & Autocare - Sheffield logo

Reply from HiQ Tyres & Autocare - Sheffield

Thanks for leaving such a kind review :)

Rated 5 out of 5 stars

HiQ newby meet Jess and George

My first and pleasant experience of HiQ. Tyres booked in advance. Email received to say they were ready. Visited for fitting, office clean and tidy and greeted by the friendly and jovial Jess. Left key while work undertaken. Newly shod, by George, car ready when I returned as promised, drove away a happy customer. Ace!!

January 18, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you so much for the great feedback and review Simon, the team were so glad to help and appreciate your kind words!

Rated 5 out of 5 stars

Fabulous service at a great price

I visited HiQ a few weeks ago with a completely flat tire. Even though they had just closed, they still helped out and got the tire sorted within half an hour. Even better, they repaired it for £25 instead of putting a new one on. Really lovely people and excellent service - thank you Jess and George :)

December 30, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you so much for the review Chloe! Glad we were able to help!

Rated 5 out of 5 stars

MOT & Service

I left my MOT to the last minute and Jess kindly squeezed me in with George. She was very helpful, really friendly and helped me with all my questions. I’m not very good with cars. She was a credit to the company. I had a service as well and both was done promptly and professionally. Thank you.

January 7, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Sheffield

Thank you so much Maddie for the fab review, we really appreciate it!

Rated 5 out of 5 stars

They struggled with the locking nuts as…

They struggled with the locking nuts as they'd been over tightened, but stuck with it and got them all changed in time for mot

December 20, 2022
HiQ Tyres & Autocare - Sheffield logo

Reply from HiQ Tyres & Autocare - Sheffield

Happy to help Ben- thanks for the great review!

Rated 5 out of 5 stars

Friendly and efficient service

I had great service from HiQ Tyres & Autocare Sheffield. I ordered the tyres online and got a call from Jess to sort out the most convenient time for me. The team were ready for me when I arrived and George did a great job of fitting the tyres and explaining the balance issues I was experiencing. The team were friendly and the service was efficient. I'd be happy to use HiQ again and can highly recommend them.

December 23, 2022
Unprompted review
HiQ Tyres & Autocare - Sheffield logo

Reply from HiQ Tyres & Autocare - Sheffield

Thank you so much Mark for the fantastic review, we're so happy that we were able to offer some insight and help!

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