HiQ Tyres & Autocare - Stamford Reviews 

401
TrustScore 4.5 out of 5

4.7

Gwash Way Industrial Estate, Ryhall Road, PE9 1XP Stamford, Lincolnshire, GB


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Rated 5 out of 5 stars

Was asked to bring car over at 3.30pm suspected slow puncture. When arrived 2 other cara but still managed to look at mine. 40 minutes later was finished. Great service even when they were under... See more

Company replied

Rated 5 out of 5 stars

The staff in HiQ Stamford are genuinely good people. I was recommended the garage after a poor experience with another business and they've been nothing but top notch. I have had rectifications and se... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely fantastic service from HiQ Stamford! I honestly can’t praise these guys enough. From the moment I walked through the door, the service was absolutely brilliant. The ma... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic experience with these guys. They let me take my car in late on a Friday afternoon, were cheerful and polite, and fixed it there and then for a great price. I’ve been before and a... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Stamford

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Gwash Way Industrial Estate, Ryhall Road, PE9 1XP, Stamford, Lincolnshire, United Kingdom

  • 01780 756644

4.7

Excellent

TrustScore 4.5 out of 5

401 reviews

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4.7

All reviews

(401)

2,569 reviews in the last 12 months

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Rated 5 out of 5 stars

Puncture repair

First time use, came in to get a puncture repair after being told from another garage it can’t be repaired. Repaired for £28 straight away, amazing garage.

October 30, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Thank you for leaving us this amazing review, Shaun! We are always happy to help!

Rated 5 out of 5 stars

Excellent service

Excellent service, very nice men .from phone call to new exhaust fitted in less than 2 hours , you can't fault service like that.I fully recommend them

October 29, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Thank you for taking the time to leave us such a fantastic review, Margaret! We are so pleased to hear about your excellent service experience with our team!

Rated 5 out of 5 stars

Excellent service

Excellent service. The boys know there stuff and couldn’t have been more helpful. Special thanks to the manager Rob for helping

October 28, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Thank you for leaving Rob and the rest of the Stamford team such an excellent review, Lisa! We were so pleased to help you out :)

Rated 5 out of 5 stars

Great service fast turnaround

Had a puncture was towed to the Stamford site. They turned around a tyre replacement earlier than promised for a good price. Nice attitude what's not to like.

October 25, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Hi there Richard,
We are so delighted to hear our team were able to help you out with a tyre replacement. Thank you for leaving us this great review!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service from Rob. Can highly recommend. Professional people doing a great job.

October 16, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Thank you for leaving us this lovely review! Customer service is really important to us, so your kind words mean a lot :)

Rated 5 out of 5 stars

My rescuers!!

I needed a last minute tyre change due to a long journey the following morning and these angels saved me!! Ordered tyre and booked me in for the same afternoon. Highly recommend such nice people and swift service.

October 1, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Hi Georgina,
Thank you for leaving the team at HiQ Stamford such a fantastic review and recommendation! We are happy to help you with any future work your vehicle may need.
Kind Regards, HiQ Team

Rated 5 out of 5 stars

Our car broke down and the AA guy took…

Our car broke down and the AA guy took us to HIQ tyres the guy was very polite and helped us out as much as he could to get our car fixed great garage will recommend going there.

September 19, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Thank you for taking the time to leave us such an excellent review! We are so pleased to hear that our team helped you out during this occasion, and would be delighted to service your vehicle in the future!

Rated 5 out of 5 stars

Good friendly staff fitted me in same…

Good friendly staff, fitted me in same day will definitely use again . Very helpful 👌 will.recommend to fellow workers .

September 12, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Hi Sadie,
Customer service is extremely important to us here at HiQ. Thank you for taking the time to leave our team such a lovely review. We will be delighted to help with anything your vehicle may need in the future.
Kind regards, HiQ Team

Rated 1 out of 5 stars

The new manager is super unprofessional…

The new manager is super unprofessional I booked in for a tracking 3 times arrived and then he would say no I can't do it too busy I won't be using them again as wasted numerous hours.

September 5, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Hi George,

Customer Service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.

Kind regards,
HiQ Team

Rated 5 out of 5 stars

The team here are brilliant

The team here are brilliant, professional and courteous. Got me out of a sticky situation in good time. I live about 300miles from this centre but if I lived nearer I would definitely come here.

August 10, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Thank you for taking the time to leave us this brilliant review! We are always happy to help :)

Rated 5 out of 5 stars

Absolutely cracking service

Absolutely cracking service, car failed MOT on front tyres, fitted the car in whilst I waited and collected my MOT certificate shortly after. Thanks guys you saved a lot of messing about, will definitely be using HiQ Stamford again. Can highly recommend.

July 26, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Hi there, thank you for leaving us such a great review of the MOT service you received with us!

Rated 5 out of 5 stars

The best

The best. I arrive without an appointment with a flat tire. And a plane to catch. The manager résolves my problem right away. And a bonus, with courtesy

I strongly recommand it. Very professionnal.

June 3, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Thank you for your lovely words of recommendation Denis!

Rated 5 out of 5 stars

Noticed a nail in my rear tyre on way…

Noticed a nail in my rear tyre on way to work on saturday 18/05/24. Rang Hi-Q stamford at 8.30, was told to pop down at 10.30. Tyre was succesfully puncture repaired and i was back on the road in approx 20mins…. Top service allround, friendly, helpful stafff.

May 18, 2024
Unprompted review
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Reply from HiQ Tyres & Autocare - Stamford

Thank you for taking the time to write us such a kind review Rob - we'll always be glad to help!

Rated 5 out of 5 stars

Went on the off chance.

Went on the off chance they could fit me in with a new tyre change, which they did and when I mentioned I had an advisory on brake discs they said they could do that as well straight away. So while they did the work I shot off to Lidl around the corner and in 45 mins all was done. Macauley was the manager and he set the work in motion with one of his team doing the tyre, the other did the brake discs. All in all a satisfactory transaction. Music was interesting too, good dose of heavy metal to start the day off.

March 6, 2024
Unprompted review
HiQ Tyres & Autocare - Stamford logo

Reply from HiQ Tyres & Autocare - Stamford

Hi there,
Customer service is extremely important to us here at HiQ and we always work to deliver a 5* service. Thank you for taking the time to leave us such a fantastic review. We really appreciate it and we will always be super glad to help with anything else your vehicle may need.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Such great service

Such great service, thank you so much for looking after me. I would not have been able to get home (to Devon) without your help!

February 19, 2024
Unprompted review
HiQ Tyres & Autocare - Stamford logo

Reply from HiQ Tyres & Autocare - Stamford

Tina, thank you for your excellent review! We appreciate it.

Rated 5 out of 5 stars

Fantastic Service

The Team in the Stamford Workshop sorted me out, no notice, within 1 hr, when others were quoting a 10 day wait. This was the Friday 22 December before a 700 mile round trip to visit family & they saved Christmas!

December 22, 2023
Unprompted review
HiQ Tyres & Autocare - Stamford logo

Reply from HiQ Tyres & Autocare - Stamford

We'll always be glad to help! Thank you for your great review.

Rated 1 out of 5 stars

Bought 2 new Goodyear tyres 27/10/2023…

Bought 2 new Goodyear tyres 27/10/2023 today 26/01/2024 just as the wife was about to drive onto the main road, the drivers side tyre exploded causing a 3 inch rip in the side wall, this could well of happened 10 mins later when she would have been on the A1.
Went to HiQ where I bought the tyres, managed to crawl in as it was only a short distance of a few hundred yards, they said will get a new tyre fitted, Went back to pick up the car, only to told, that's £200 please, as far as I'm concerned, there was a manufacturers fault with the tyre & should not have to pay for a new one, I have always used the same company for my tyres, now, as far as I'm concerned, no more , I just feel as if I've been ripped off.
UPDATE the manager contacted us to say he was not happy with the service we received as he was away at the time, everything has now been sorted & a full refund given, if the person who had dealt with us & done it right, this review would not have appeared at all & I'd like to say say thank you to the Management for sorting it all out

January 26, 2024
Unprompted review
HiQ Tyres & Autocare - Stamford logo

Reply from HiQ Tyres & Autocare - Stamford

Hi there Robert,
Customer service is extremely important to us here at HiQ.
Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Tyres for 27 year old Ford Fiesta

Impressive service on tracking down tyres for my 27 year old Fiesta. As a disabled driver my car is a lifeline and the service given by Alex and Jason was brilliant. Many Thanks.

January 9, 2024
Unprompted review
HiQ Tyres & Autocare - Stamford logo

Reply from HiQ Tyres & Autocare - Stamford

Keith,
Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Lovely staff and very efficient

Lovely staff and very efficient. They squeezed me in even though they had a lot of bookings and still done a great job. Very pleased with the outcome of my visit
Special thank you for Macca who sorted my tyre and Alex who dealt with finances and was very helpful with giving advice

January 4, 2024
Unprompted review
HiQ Tyres & Autocare - Stamford logo

Reply from HiQ Tyres & Autocare - Stamford

Thank you for taking the time to leave us such an excellent review Kat! We will always be glad to offer any advice :)

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