HiQ Tyres & Autocare - Stockton-on-Tees Reviews 

I first encountered, Donna and her team when the AA roadside assistance recommended them to me the staff were professional, welcoming, and transparent. They took the time to explain the repairs needed without any pressure, provided a fair estimate, and kept me updated throughout the process.

Then Donna engaged with the AA to ensure the work was covered by their warranty. It’s rare to find such high-quality service and honest communication.

I highly recommend them for anyone looking for trustworthy car care!"

Can not thank these guys enough - my van had a boost leak and these guys sorted it within the hour

Thank you a lot

Absolute first class service and very knowledgeable with all aspects to the industry and highly recommend

The team kept me updated throughout, the work was quick and efficient, and everything was clearly explained. A special mention to Donna, who was friendly, professional, and made the whole process smooth from start to finish. Highly recommended.

Great service and great advice. Really appriciate everything they have done to help me with the issues with my car.

I went here as a new driver for my first not .. they were so friendly and helpful They showed me and explained all the faults . And fixed everything .. very protocol will 💯 be using this as my garage from now on . Excellent

Lovely professional service

Outstanding Service – Mike at HiQ Stockton Saved My Avensis

I recently took my 2013 Toyota Avensis to HiQ Stockton after months of a frustrating and intermittent fault — the car wouldn’t start properly, the dash would blackout, and every time I put it in reverse the whole system would clunk and fail. Several garages couldn’t figure out what was wrong.

Mike at HiQ Stockton diagnosed the issue quickly, explained everything clearly, and fixed the problem professionally without trying to upsell or guess. The fault turned out to be the gear selector mechanism, which he replaced — and since then the car has been running perfectly with no starting issues, no electrical failures, and reversing is finally smooth again.

From the moment I walked in, Donna on reception was welcoming, organised, and kept me fully updated. She made the whole experience stress-free.
I dropped the car around 5 pm, I expected that it will stay the whole day, Mike stayed late at night checking and testing and he called me first thing in the morning to inform that issue was solved, I was really impressed.
Big thank you to Keran and the rest of the staff in the shop.

The service was honest, efficient, and priced very fairly. As someone who relies heavily on their car for work, I can’t thank Mike enough, Mike is the man to definitely to go to.

Highly recommended Hiq Stockton for any mechanical issues or car service— this is the sort of mechanic you stick with for years

They are very nice, accommodating specially the bosses, they are quite new in the industry but the job is spot on!

This team are a gem. This is thev3td time I've used this company and am really pleased to have found them. They're very effecient and go out of their way to help and explain what they're going to do with the car.
I'd recommend them 100% if you've had previous poor experiences with motor mechanics.

Exceptional customer service, came in with a puncture they started work on it straight away. Staff kind and friendly.

Came down with my truck after having a few issues. Donna was superb in getting organised and fitting me in at short noticed. mike was a legend getting truck sorted for me. Explained what was wrong and helped out getting all fixed. Highly reccomend

The most accommodating garage I have ever been to. Always fit me in and very welcoming.
To top it off they have a kids play room with a TV so when I have had to take kids, it has not been an ordeal. Kids actually enjoy being there

Any issues on cars fixed no hesitation, great set of staff very friendly, they don’t rip you off like majority of places - very fair pricing , can’t fault the place genuinely 👍

Brilliant service from HiQ Autocare in Stockton-on-Tees! The team are professional, helpful, and really know their stuff. Their customer service is excellent. They kept me informed, were honest throughout, and made the whole process stress free. I’ll definitely be recommending them to friends and family. Thank you for the great service!

I can’t recommend HiQ Tyres & Autocare in Stockton highly enough. Mike and Donna are truly outstanding. They're a family ran business that goes above and beyond in every way. After another garage failed to fix an issue properly, they stepped in, took the time to diagnose the problem correctly, and explained everything clearly. They also supported me through an ongoing issue with the AA, offering advice and helping me understand the best way to approach my complaint.

Their honesty, patience, and genuine care for their customers really set them apart. It’s rare to find a garage that treats you like family, but that’s exactly how Mike and Donna operate. I’m incredibly grateful for all their help and wouldn’t hesitate to recommend HiQ Autocare to anyone looking for trustworthy, knowledgeable, and truly caring professionals. =)

Had my car booked in for an MOT and I have to say what a fantastic garage this is, the facilities were comfortable, and was offered free tea with a biscuit whilst I waited, the team were very friendly and were very attentive. Would highly recommend this garage, I will be using again.

These people are absolute diamonds. I rang them when I was stuck with a puncture and, despite the fact that they were about to close, they very kindly came out in the cold and dark, recovered the vehicle, took my wife and dog home and then re-opened their workshop and made me a coffee while they did the repair work! I was back on the road 20mins later. Very grateful.