HiQ Tyres & Autocare - Wolverhampton Reviews 

145
TrustScore 5 out of 5

4.9

11 Chapel Ash, WV3 0UB Wolverhampton, West Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team in Wolverhampton are great. They're always friendly, the prices are reasonable and you can trust the work they do. I was very grateful that they took the time to address an automatic car ke... See more

Company replied

Rated 5 out of 5 stars

Have been using HiQ in Wolverhampton for over 50 years (including previous ownerships of the business). New tyre fitted today with the usual high level of service. Fast fitting, pleasant welcome on... See more

Company replied

Rated 5 out of 5 stars

Arrived at garage, seen to immediately. Onto tyre bay & two new tyres replaced PDQ. Pleasant lounge to relax in - bit of banter. Coffee if we wanted it. Good price for the tyres & good speedy serv... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic company to deal with - professional, courtesy, friendly & good value for money for tyres, service & MOT. I would not use anywhere else now. Thank you to the team at Wolverhampton.... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Wolverhampton

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • 11 Chapel Ash, WV3 0UB, Wolverhampton, West Midlands, United Kingdom

  • 01902 420234

4.9

Excellent

TrustScore 5 out of 5

145 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(145)

2,576 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Prompt efficient service with no waiting when booking online
Will certainly use you again in the future.

October 21, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you Wes for the great review!

Rated 5 out of 5 stars

Very friendly and professional 4 new…

Very friendly and professional 4 new tyres fitted in no time at all with no fuss. Have used Hi Q Chapel Ash for years and will continue to do so.

October 8, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

We appreciate your great review Gary!

Rated 5 out of 5 stars

Very friendly and welcoming

Very friendly and welcoming and free alignment confirmed all was well with no extra charge. Fitted while I waited.

August 29, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you for leaving a review! :)

Rated 5 out of 5 stars

Exceptional service

Staff could not have been more helpful. Regular contact to keep me updated on status of my order and called as soon as tyres had arrived. Arrived at garage half an hour later and was greeted by friendly staff and tyres were fitted and I was pulling off the carpark within 15 mins!

Exceptional service from start to finish! Will definitely be using again.

August 23, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you Eve, we're very grateful for your brilliant and kind review. Always happy to help! :)

Rated 4 out of 5 stars

In store service was excellent however…

In store service was excellent however online booking was not so good, un able to change appointment time without contacting the local branch. Otherwise would have given 5 stars, used Hi Q several times in the past so must be doing something right.

August 20, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Hi Raymond,

Thank you for your lovely review. We always aim to provide a 5* service here at HiQ, and we can see you've left us 4* on this occasion. Please let us know how you think we could improve our service by emailing us at hiqcustomerservice@gmail.com Kind regards, HiQ Team

Rated 5 out of 5 stars

Prompt efficient and courteous

Prompt efficient and courteous. Ordered tyres online so price paid was as per quote but receipt did not state wheels had been balanced. I enquired and was reassured balancing had been done. Why not say on website that price includes balancing?

August 11, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thanks Mike for your great review!

Rated 5 out of 5 stars

Very pleased customer. 10/10

Very efficient online booking. Got text updates. Fitted very quickly after I arrived and staff very friendly. Highly recommend and will use again.

August 11, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Muhammed, thanks for taking your time to write this fantastic review!

Rated 5 out of 5 stars

New tyre and air con service

New tyre and air con service. Very happy with service the mechanic took time to go through what he had a done and done a great job.

August 3, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you for your review! We always aim to achieve a great service!

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Couldn’t fault it. Thank you

July 14, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you for your lovely review Kathryn! We really appreciate it :)

Rated 5 out of 5 stars

Very friendly and honest

Very friendly and honest. Saved me from spending unnecessary money. Highly recommend!!

June 26, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you for taking the time to leave us a brilliant review Mr G!

Rated 1 out of 5 stars

Very Poor service

Iv always used hi-q in chapel ash Wolverhampton up until a few years back when the the prices started to go up and the quality went down. They broke the air filter box on a tappit change and told me there was nothing they could do because they could not locate a replacement. I found one and they still didn't do anything.
Last week I was forced to take it to them after something went on the engine that sounded like a bearing. After some digging I discovered it was coming from the timing belt area. I took it in and told them I thought the water pump or the belt tensioner had gone. 2 days later I was told there was nothing they could do, it was a bottom end knock and it require a complete engine rebuild. Apparently it would be cheaper to swap the engine but that don't do that, and it would cost more than the cars worth. Now I'm no master mechanic but I know the difference between a bottom end knock and a duff bearing.
I collected the car annoyed with there rubbish service and took it to a small independent garage who diagnosed and fixed ..... Would you believe it, a duff water pump and timing belt tensioner.
The car is now fixed and like new no thanks to hi-q.
We as a family have 4 cars between us, none of which will be going back to hi-q for anything.

March 28, 2022
Unprompted review
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Hi there James,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Smooth online bookings, good service, would recommend.

Smooth online booking, prompt updates on tyre order and arrival. Good customer service on-site, even comfy sofas where I could work while I waited. Thanks!

March 5, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Hi Rachel,
Thank you for taking the time to leave us a kind review, we really appreciate it!

Rated 5 out of 5 stars

Great communication and a good price…

Great communication and a good price for the work that needed to be done. Very friendly, polite and knowledgeable. Thank you.

February 24, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you for taking the time to leave us a lovely review! We really appreciate it :)

Rated 5 out of 5 stars

Satisfied customer.

The whole process of ordering & having the tyres fitted was very easy & efficient, wouldn’t hesitate to recommend.

February 23, 2022
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you for taking the time to leave us a brilliant review Keith!

Rated 5 out of 5 stars

Excellent Garage

Mu car went in for a full service and MOT on Friday 18th February. The whole process was simple and on time. There were a couple of advisorories which needed doing. The choices for the work were explained very clearly and the prices for each choice. At no point did I feel that the most expensive options pushed on me. I was able to make decisions easily as the explanations were excellent. All staff are polite and helpful. Five stars and a 100% recommendation for work done at a good price.

February 19, 2022
Unprompted review
HiQ Tyres & Autocare - Wolverhampton logo

Reply from HiQ Tyres & Autocare - Wolverhampton

Thank you for taking the time to leave us a fab review Carol! We really appreciate it :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look