HiQ Tyres & Autocare - Worcester Reviews 

227
TrustScore 4.5 out of 5

4.6

Service Station, Droitwich Road, WR3 7JF Worcester, Worcestershire, GB


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Rated 5 out of 5 stars

Had a while you wait MOT, friendly , helpful staff, kept me yo to date with progress, i will keep going back for MOT, tyre or brakes.

Company replied

Rated 5 out of 5 stars

Kept upto date throughout the service and the fitting. The technician talked me through what they were doing before hand and put my mind at ease after bringing the car in for a major service and 2x ty... See more

Company replied

Rated 5 out of 5 stars

Just needed 2 tyres fitting Dealt with quickly and given very useful information regarding 4 wheel tracking

Company replied

Rated 5 out of 5 stars

Went before Xmas for four new tyres, was dealt with promptly and professionally and witnessed great customer service to other customers whilst waiting (shout out to Andy). Was looked after and so was... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Worcester

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Service Station, Droitwich Road, WR3 7JF, Worcester, Worcestershire, United Kingdom

  • 01905 756495

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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4.6

All reviews

(227)

2,473 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service . They did not have my tyre in stock but they went and picked mine up from another site rather than wait three days for a delivery . Always had great service from Worcester Team.

May 23, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi there, we're glad to hear our team provided brilliant service and went the extra mile to get your tyre promptly.

Rated 5 out of 5 stars

I'm a regular customer and so it's nice…

I'm a regular customer and so it's nice when the guys there remember me and certain things I've had done on my car in the past and check it's ok when I go in for any other issues. Always friendly and chatty and always give great service 😊😊

May 22, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a review Marie and we are so pleased to hear that you appreciate our team remembering you and your car's history. We always aim to provide friendly and great service!

Rated 5 out of 5 stars

Really quick and attentive when needed…

Really quick and attentive when needed an emergency tyre change

May 20, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a review Anthony and it's great to hear the team could assist with your tyres!

Rated 5 out of 5 stars

Very helpful

Very helpful. Pleased with repair

May 11, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Worcester

Hi there, thank you for the positive feedback regarding your experience!

Rated 5 out of 5 stars

Top company for all things automotive.

Great customer service as always and a very competitive price. Efficient as ever.
Always use this place.

May 6, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a positive review Terry and look forward to seeing you again!

Rated 5 out of 5 stars

Hi-Q were extremely quick and reasonable

Hi-Q were extremely quick, they solved the issue fast and were very reasonably priced.

May 5, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Worcester

We appreciate you taking the time to leave us this great review Oliver. We are happy to hear that our service was quick and reasonably priced.

Rated 1 out of 5 stars

Poor Customer Service

I ordered tyres via the HiQ website, but they weren’t delivered because the system appears to hold incorrect stock/delivery information. As a result, I had to purchase a different tyre at a higher price to get the work done. I raised a complaint with Customer Services and, five days later, I’ve still not received a response. That lack of follow-up is disappointing. To be clear, the staff at the branch were excellent and the quality of the work was good. However, the website/order process and the lack of response from Customer Services reflect poorly on HiQ’s management and customer care. HiQ Customer Services: please can someone contact me to resolve this?

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

HIQ have been fantastic

HIQ have been fantastic. I’ve really struggled to find the right tyres for my EV3. Even Kia couldn’t supply. HIQ went out their way to find them and were really good with communicating with me on how long it will take for them to come in. Thank you.

April 30, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi Suzie, we're happy to hear that we could find the right tyres for your EV3! We appreciate you mentioning our communication and effort in sourcing your tyres.

Rated 5 out of 5 stars

Good experience

Booked online on Sunday, got a call on Monday to confirm times and dates. The work was carried out efficiently and at a good price. Happy with the service and will be returning again in the future. Friendly staff also.

April 29, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a review Oliver. We're happy to hear that you were pleased with the efficient work and friendly staff; we look forward to seeing you again!

Rated 5 out of 5 stars

Great service and price

Great service and price, used time and again. Wouldn’t go anywhere else.

April 29, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a great review Luke and we look forward to seeing you again!

Rated 5 out of 5 stars

Well handled delay

After a malfunction with the emissions test equipment, my MOT was postponed. The team at HIQ Worcester rearranged for a date that suited me as soon as possible. Malfunctions are unpredictable, so it’s all about how they are handled. They did as well as could be asked and I’m very happy with it.

April 29, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

We appreciate you taking the time to share your experience Sam. We're glad we could rearrange your MOT to suit you after the equipment malfunction. It's great to hear that you were happy with how we handled the situation.

Rated 5 out of 5 stars

Mot and tyres

Took my car in for MOT and tyre change.
A couple of problems but nothing they couldn’t sort out.
Excellent communication throughout and reasonable price.
Big thank you to Dylan who was extremely professional and a huge help.

April 29, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi there, thank you for leaving a great review. We're happy to hear that we sorted out the problems with your car's MOT and tyre change.

Rated 5 out of 5 stars

Recommended!

Fitted my car in quickly for a job and were quick completing it too. I paid less than I was quoted for which was an added bonus! Friendly service and would definitely recommend

April 28, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Worcester

Hi there, thank you for recommending us! We're happy to have provided you with a fast service and a price lower than expected!

Rated 5 out of 5 stars

Tyres

Well priced tyres and lovely lads who work there

April 28, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi there, we're happy to hear that you found our tire prices reasonable and that you enjoyed our team's service.

Rated 5 out of 5 stars

Efficient and quick service with clear…

Efficient and quick service with clear explanation that put my mind at rest and road safety first.

April 28, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi there, we're happy to hear that our efficient service and clear explanations helped you feel secure and safe on the road.

Rated 5 out of 5 stars

I have used this garage for last 20 years

I have used this garage for last 20 years or so my vehicle was M O T there today
When I picked my vehicle up there was a issue with it
My vehicle wouldn’t pull off without stalling the young gentleman was extremely helpful and diagnosed the problem which will be fixed at a later date by the same company
I find the workmen ship at this garage is extremely professional and always helpful
I would highly recommend this garage to anyone

April 27, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi Mark, thank you for recommending us and we're glad you enjoyed your experience with us over the past 20 years. We appreciate your highlighting the team's professionalism and helpfulness, especially regarding the recent issue.

Rated 5 out of 5 stars

Droppedthe car off first thing …

Droppedthe car off first thing received a call once all done staff were pleasant and courteous

April 25, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Hi Martin, thank you for taking the time to write a review and it's great to hear you found the team pleasant and courteous!

Rated 5 out of 5 stars

Great service

Great service, happy to help with any questions and very speedy in completing job to a great standard

April 24, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a great review Ethan!

Rated 5 out of 5 stars

Good service and fixed cost

Good service and fixed cost, no unknown surprises. Fitted job in on the same day 👍

April 23, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for taking the time to leave us this great review.

Rated 5 out of 5 stars

Great place for tyres

Great guys, really helpful, sorted a tyre for me today at a great price and super quick!

April 21, 2026
Unprompted review
HiQ Tyres & Autocare - Worcester logo

Reply from HiQ Tyres & Autocare - Worcester

Thank you for leaving a great review Will and it's great to hear the team could assist with your tyre!

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