As a filmmaker and photographer I've used plenty of rental houses in the past, but none come close to Hire A Camera in terms of service. I contacted the team with a particularly tricky brief, but Elle... See more
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Hireacamera started back in 2003 and has grown into one of the UK’s most popular suppliers of camera equipment, lenses and accessories. Whilst we continue to grow and adapt to the new demands of our customers, we constantly strive to make hiring from us the best rental experience possible. We started as a family firm and still maintain the same values. Our customers not only include enthusiasts and professionals within the photography and video industries but also agencies, local governments, industrial companies and large corporations. We deliver UK Nationwide on a pre-12pm service for complete peace of mind. Our website offers live stock availability and booking 24/7 365 days a year. In addition, this year we have added a network of Click and Collect stores, making it even easier to plan your shoot. For companies we offer accounts with dedicated support staff and favourable terms of payment.
Unit 5, Wellbrook Farm, Berkeley Road, TN20 6EH, Mayfield, United Kingdom
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Very efficient, delivery on time and notified of collection time. Good value for money. Highly recommend.

Reply from Hireacamera.com
Very friendly team, helped with last minute order, everything arranged smoothly with good communication. The equipment was in great condition. Thank you! I would definitely use them again!

Reply from Hireacamera.com
I was told about this company in a camera shop when I wanted to hire a lens. Everything went very smooth from receiving the lens and returning. With 27£ courier service I expected at least a delivery slot but they helped me with delivering to my office and drop-off myself when returning.

Reply from Hireacamera.com
Great company to work with, always helpful. We won't use anyone else.

Reply from Hireacamera.com
Required 2 lenses at short notice. Delivered to a local photography shop for me to collect. Communication was excellent and lenses arrived excellently packaged. Return was very straightforward. No hesitation in recommending. Thank you.

Reply from Hireacamera.com

Reply from Hireacamera.com
From creating an account to getting the gear I wanted, everything simple and efficient- and easy for me to collect in person.

Reply from Hireacamera.com
Extremely friendly staff who was very helpful. Excellent communication, explained everything clearly and responded to all my questions with patience. Binocular was great, exactly how it had been described, securely packed and delivery was superfast. Overall an excellent experience. I would highly recommend this company.

Reply from Hireacamera.com
Booked very last minute, but got a phone call quickly outlining all the details and being really helpful in explaining how the postage there and back will work. Absolutely no complaints!

Reply from Hireacamera.com
They arranged a camera for me in under 24 hours as a new customer. Due to the short notice I wasn’t able to complete the order online so I called and was brilliantly supported by Mary who explained everything and made the process very easy. The camera arrived by courier and the arrangements for the return couldn’t have been simpler. Would highly recommend - a great experience throughout.

Reply from Hireacamera.com
Hire-a-camera have consistently provided us with an exceptional standard of service for over 10 years. Friendly and approachable - they are always happy to talk over our requirements and logistics, with great attention to detail. Equipment is always excellent and arrives on time.
Highly recommended!

Reply from Hireacamera.com
Fantastic service. Super fast and flexible, and really really easy to book, manage and return the kit. Using Hireacamera has changed the way we look at hiring kit for our jobs!

Reply from Hireacamera.com
Friendly staff, always happy to answer my questions. Simple and clear process for receiving and returning the items. Items were in good condition and worked well. Will use again.

Reply from Hireacamera.com
Genuinely just nice people, really good communication, fair prices and easy shipping. Will be using them many more times to come!

Reply from Hireacamera.com
They went out of their way to get a lens to me at very short notice and would not hesitate to recommend then

Reply from Hireacamera.com
I've hired a few times from Hireacamera.com. This latest hire was for a Nikon Z8 and the experience couldn't be any better.
The customer service team is great, very attentive, and they make sure you have working equipment for your shoot.
Communication throughout the hire is great, and everything is easy to deal with.
The equipment comes well packaged and the return is made super easy.

Reply from Hireacamera.com
Haven’t used you for a while but service is still spot on can’t fault it. Thank you

Reply from Hireacamera.com
5 star customer service, helpful and knowledgeable staff, reliable, excellent quality cameras and lenses, what more could I ask for?!

Reply from Hireacamera.com
Fantastic service from start to finish. Great communication, great gear. I would definitely use again.

Reply from Hireacamera.com
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