Historic Newspapers Reviews 

1,435
•
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 32 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the unique and personalized nature of these custom books, noting that they make wonderful and memorable gifts for special occasions like birthdays and anniversaries. Many buyers also mention that the ordering process is simple, customer service is helpful when mistakes happen, and items frequently arrive securely packaged. Some reviewers were not happy with the poor print quality, noting grainy photos, blurry text, and damaged bindings upon delivery. Additionally, people expressed deep frustration regarding expensive pricing models, strict no-return policies, and unexpected delivery delays that ruined important celebrations.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly among reviewers. Many... See more

Order

Reviewers mention mixed feelings about their order experiences, as many consumers praised fast processing... See more

Delivery service

Reviewers highlight mixed experiences regarding the delivery service, with severe delays and poor tracking... See more

Quality

Clients share negative opinions on quality, expressing widespread dissatisfaction with poor binding, warped... See more

Price

Consumers find price to be a major disappointment, expressing deep frustration over feeling cheated by high... See more

Reviews shaping this summary

Rated 3 out of 5 stars

First, I must say that I’m very happy with the product itself (apart from the colour I erroneously ordered) BUT, there is no phone number listed on their website. However, there is one that... See more

Rated 4 out of 5 stars

I initially had a frustrating experience with delivery delays, but I want to give credit where it’s due. Historic Newspapers made a genuine effort to resolve the issue — they refunded the deliv... See more

Rated 2 out of 5 stars

The exterior of the product is of high, durable quality. However the font of the articles are extremely small -- making it nearly illegible. The photos are of poor quality --grainy and pixelated,... See more

Rated 2 out of 5 stars

My Nottingham Forest one came yesterday, it’s a present for someone this Christmas. Paid extra for the foil blocking, gift box and personalisation but lacks the quality I expected. Paid £90odd... See more


Company details

  1. Gift Shop
  2. also in
  3. Archive
  4. Book Store
  5. Newspaper Distribution

Written by the company

Historic Newspapers don’t just make it possible to view the past. You can explore it. We’ve been America’s go-to archive for over 30 years and are the proud and privileged owners of the largest private collection of original American newspapers in the world. Our newspapers provide an unrivalled insight into the past, giving individuals the resources to find old newspapers from 1920 onward. These are genuine, original copies from your chosen date, making special keepsakes to treasure for years to come. Readers can discover what big events made the headlines on a day special to them, and immerse themselves in an original piece of history from the time.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(1,435)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Neat gifts!

This is the second time I have ordered from Historic Newspapers and I was very pleased both times. I would have given 5 stars only with my latest purchase, the box I paid for to display the newspaper was damaged very severely in shipping. Other than that, very good service!

January 31, 2024
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. I paid $35 for 2 day shipping and now 4 weeks later I still have not received it. There is no number on your website to call and I have emailed several times with no response. I believe this site is a scam. Your reply does not address the issue that I still have not received my product. A good reply would be to let me know I will be refunded or I will get my product within the next day or so.
My order number is HNUS181843, ordered Jan 15.
I have three emails I have sent you with no response.

Update- if you want to check your email I just emailed you for the fifth time about five minutes ago. Hopefully I get refunded or get my product.

January 26, 2024
Historic Newspapers logo

Reply from Historic Newspapers

Thank you for taking the time to review your experience with us.

We are so sorry to hear that your delivery did not go as smoothly as it should have. It's truly disappointing for us to hear how frustrating it was.

There does not appear to by any communication from yourself in regards to the delivery of your item. Please email info@historic-newspapers.com and a member of the team will be happy to help.

Kindest Regards
The Historic Newspapers Team

Thank you for your response.

Unfortunately, we have not had any communication from you regarding any issue with your order.

Please email info@historic-newspapers.com and a Customer Service Representative will be more than happy to help you.

Kindest Regards
The Historic Newspapers Team

Rated 1 out of 5 stars

The quality of the print and images is…

The quality of the print and images is very poor.

January 19, 2024
Historic Newspapers logo

Reply from Historic Newspapers

Thank you for sharing your feedback with us.

We are so sorry to hear that you've been left disappointed with your recent experience.

We have shared your review with our team so we can look into the issues you've described.

We strive to offer the best experience possible and customer feedback helps to keep us on track. If you have any further feedback to share please do reach out to us directly by email at info@historic-newspapers.com.

Kindest Regards
The Historic Newspapers Team

Rated 5 out of 5 stars

Best gift idea ever!

This is one of the best gifts I have ever given. My mother turned 80 and when I presented her with a local newspaper of where she grew up on the actual day of her birth 80 years prior, she was thrilled. The presentation letter and box was excellent. The fact that it was an actual paper and not a cheap reprint made it that much better. Incredible gift and if you are on the fence, don’t be, it’s worth every penny.

January 23, 2024
Rated 3 out of 5 stars

Nice, but a bit overpriced

Love the look of it; however the early pages are not legible , I’m assuming because of how old the newspapers are, but since it’s just copied onto the paper the ink looks a bit smeared and you can’t read anything from the early on newspapers.
As it gets more current, it’s legible. For the amount you spend, it’s a bit expensive for what it is.

January 23, 2024
Historic Newspapers logo

Reply from Historic Newspapers

Thanks so much for your honesty.

We're sorry to hear your experience with us was only average.

We'd love to find out more if you might like to drop us a line directly? Please feel free to send any additional feedback to us at info@historic-newspapers.com

Kindest Regards
The Historic Newspapers Team

Rated 5 out of 5 stars

Never received the newspaper

They did the right thing

January 15, 2024
Historic Newspapers logo

Reply from Historic Newspapers

Thank you for taking the time to leave a review.

We are so sorry to hear about this, it was not our intention to cause any disappointment.

It seems you may have missed our last reply with our offer of a resolution. We have reached out to you again by email and hope we can sort out the best way to help here. We would never want to leave you feeling unsatisfied with our products or service.

We look forward to hearing back.

Kindest Regards
The Historic Newspapers Team

Rated 5 out of 5 stars

Great gift!

Beautifully packaged. The newspaper was in great condition. It was given as a Birthday gift and they loved it!

January 22, 2024
Rated 5 out of 5 stars

Unique Gift

Quick communication and delivery time. The presentation of the product was perfect for a gift. Recommend as a unique gift idea!

January 15, 2024
Rated 1 out of 5 stars

Binder was damaged and defective

Binder was damaged and defective. Was only given a 20% disc. Had to get it repaired in the states which ended up costing me a lot more than the $21 disc you gave me. I asked you for more of a disc to cover the costs and was told no. You did offer to redo but I didn’t have enough time for that since you are overseas. Very disappointed with your service.

January 17, 2024
Historic Newspapers logo

Reply from Historic Newspapers

Thank you for sharing your feedback with us.

We are so sorry to hear that you've been left disappointed with your recent experience.

We have shared your review with our team so we can look into the issues you've described.

We strive to offer the best experience possible and customer feedback helps to keep us on track. If you have any further feedback to share please do reach out to us directly by email at info@historic-newspaper.com anytime.

Kindest Regards
The Historic Newspapers Team

Rated 4 out of 5 stars

I love the gift

I love the gift! I couldn’t give a 5 stars because I have paid for an expedited delivery with the stated expected delivery date 1 - 2 days before the birthday of the receiver but it arrived 2 days after the birthday.

January 16, 2024
Rated 5 out of 5 stars

The book came out great

The book came out great! Unfortunately, I guess I was still stuck in the year 2023 because I ordered it with the wrong year, one year off :(
I apologized to the recipient but nonetheless, thought that counts!

January 16, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look