The casino SEEMS legit. They did payout my winnings (only after doing the KYC procedure - which seems to handle your data in a sketchy way). The site is laggy (which is probably caused by the to... See more
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See what reviewers are saying
I couldn't register I couldn't do anything not even cash out my head over $2,000 I was just cash out $230 never happened. The game hit regularly it was fun playing it but if you could never cash out a... See more
HitNSpin is very good casino site. Nice promotions with low&high deposit, payments always fast and smooth.They have such a huuuge selection of Slots u co. If you have any problems, their Support wor... See more
This casino is a complete scam! They refuse to pay out winnings and keep asking for endless identity verification just to delay everything. Once you win, they suddenly “can’t verify” your account and... See more
Company details
Written by the company
HitnSpin Casino is a state-of-the-art modern online casino site. Offering a wide variety of casino online games with competitive RTPs, we are all about ensuring you have the best experience possible. Play thousands of casino games and win big while at it. These games are powered by some of the best software providers in the industry. This ensures you have a fair gaming experience and play games with cutting-edge graphics, in-game features, and entertaining themes. Through our mobile-optimized platform, you can now enjoy our services faster and more conveniently. Take advantage of the different bonuses and promotions that we run. Also, participate in massive tournaments, where you can win real money too. If you have any problems accessing our services, maybe you are unable to withdraw using the variety of payment methods we offer; our able customer support team is on standby to resolve your issue so you can go back to playing games faster. In a few words, HitnSpin Casino is the epitome of future online gambling technologies wrapped in a simple and convenient design.
Contact info
Voukourestiou, 25, Neptune House, 1st floor, Flat/Office 11 Zakaki, 4104, Limassol, Cyprus
- support@hitnspin.com
- www.hitnspin.com
2.6
Poor
891 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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the casino of loss
a casino where all the games just drain you of money..some ordinary scammers..there are no winnings..they are lies
May 9, 2024
Unprompted review
Reply from Hitnspin
Dear pytter
Thank you for your review. Highly appreciated!
Please bear in mind, while playing, you play at game provider's server, not the casino's!
Also, we are sorry you were not lucky this time. Please consider looking at the Hall of Fame with the wins by other players: https://hitnspin.com/en/hall-of-fame
Awesome game i liked it
May 9, 2024
Unprompted review
good bonus great games very good…
good bonus great games very good customer service
May 9, 2024
Unprompted review
It is a wonderful app!
May 9, 2024
Unprompted review
Nice Promotions + super Support
Nice promotions with low&high deposit, payments always fast and smooth.They have such a huuuge selection of Slots u co. If you have any problems, their Support works super fast, on Point and friendy in communicatioen :))
May 8, 2024
Unprompted review
Waiting withdrawal for 5 days,its…
Waiting withdrawal for 5 days,its scam!!!! My account id 57120460
You want to get investigate what? That u are scammers? 6.05 u sent withdrawal confirmation,and today 8.05 im still waiting funds on my sepa instant account. It means that you are liars
May 7, 2024
Unprompted review
Reply from Hitnspin
Hello Денис
Thank you very much for your feedback!
Can you please share your account ID in order to investigate?
Dear Denis
According to our records, you've received 190 EUR at 14:55:56 (UTC)
If the money did not reach your account, please contact support, by providing the requested evidence.
From the casino perspective, the withdrawal request was approved according T&Cs.
Congrats on your win!
Betrug - Scam
Man lockt mit einem No Deposit Bonus, wenn mann dann die Umsatzbedingungen erfüllt und auszahlen will, folgt zunächst ein langwieriges KYC Verfahren und im Anschluss wird die Auszahlung trotzdem verweigert und es werden neue Bedingungen erfunden.
Ich warne eindringlich vor diesem unseriösen Casino.
@HitnSpin I have passed KYC process succesfully. Although it was terrible organised by your site. And you still putting up excuses to not withdraw.
@HitnSpin: You dont accept my withdraw request. As simple as that. Stop wasting my time. You can keep the money
@Last Reply : You do NOT Payout winnings. Your customer service is as arrogant as your answers are being here.
@All potential Players I just can reccoment to use a different Casino, HitnSpin is not serious at all
@HitnSpin: I have now made a deposit as requested ... Lets see if now the withdraw works...I remain sceptical...If it works smooth I am willing to edit my Review.
May 5, 2024
Unprompted review
Reply from Hitnspin
Dear CK
KYC procedure is an inevitable part of any licensed casino.
Kind regards
Dear CK
Can you please provide your account ID in order to investigate?
Dear CK
We don't understand what seems to be the problem.
Yes, the KYC is complete. How may we assist you?
Dear CK
We still do not understand what the casino did wrong...
We really want to help you, but do not understand what is wrong.
Dear CK
According to our records, you did not even deposit. Is that correct?
Please kindly describe your issue, so that the entire team of professionals will assist you ASAP.
Kind regards
Nikaczika13
So, my experience with HitnSpin is quite good, I managed to wager the bonus for my first deposit, and the verification did not take long at all, but surprisingly quickly, so far I am very happy with this casino, they have all the games I need to play, I will gladly recommend it to someone who wants to try something different
April 25, 2024
Unprompted review
Casino Hitnspin
Casino Hitnspin
Casino have wonderful great welcome bonus website ist nice and clear makes it good, from the friendly mods and the amazing community and chat talks to the gambling experience that is up to its best. Admins on the site as well always trying to get the best experience to its customers, I will recommend everyone to play at this casino.don't saw nothing special there. Casino don't have dislikes from my site ;) maybe more no deposit bonuses and no deposit bonus for account opening.because I almost didn't saw it there but they are important.and more payments method for deposit and withdraw
May 3, 2024
Unprompted review
Good experience legit
Has been a good experience so far. It has a great selection of games and even a bonus when you first sign up. Its been around for a while and seems very legit. They also don't bombard you with too many emails which I appreciate.
April 20, 2024
Unprompted review
No payout
Storten is geen probleem maar uitbetalen lukt langs geen kanten.
Scammers, don't put your money on it.
Even if i would win 100k witch 1€ if you can not do a payout ( already 3 trys) it nothing....
Kyc is full approved and payout go to same card i put money in so what´s the problem!
Update:
No its not, i am still waiting......
April 3, 2024
Unprompted review
Reply from Hitnspin
Thank you for your feedback. We're sorry to hear about the issues you're facing with withdrawals. This is definitely not the experience we want to offer our customers. We take your concerns seriously and would like to resolve this matter for you. Please contact our customer service and describe your situation in detail so we can look into a solution immediately. Your satisfaction and trust are very important to us.
Dear Stefaan
Congrats on winning over 1k eur out of just 30 eur.
Currently, you do not have any active withdrawal requests. Please speak to our live support to get to know which withdrawal methods may be used.
Dear Stefaan
All the withdrawals are approved according to T&Cs of the casino.
Regards
Fraud stay away
Fraud stay away , they will sell your CC data next day my credit card was hacked and charged by unauthorized transactions + they will make you depoist then block you from depoisting again. Stay away .
I have contacted support about the issue and said my third depoist couldnt go through using my visa card while two transactions before went through, they said the third time it didnt go through was restriciton on my region, so i asked a refund for my two depoists because if i knew there would be a restriction on my third attempt i wouldnt have depoisted first place. They said they cannot provide refund, so since there is restrictions my card shouldnt have been charged in first place , next day of depoisting my card was being charged from different website with small amounts. Very weird. I will wait for official response as i have submited complaints in various sites then i would take legal action from chargeback and flagging this website
April 1, 2024
Unprompted review
Reply from Hitnspin
Dear Jaber F.
Thank you so much for your feedback.
We would like to investigate your case. Please kindly provide us with your account ID.
Thank you!
Dear Jaber F.
We need more information on this. Have you reported this to our support? There is no limit imposed from the casino side. Was the investigation performed? Thank you!
Reply from Hitnspin
Dear Ray
Hitnspin is a licensed casino. Please kindly provide us with some more info on your issue.
Regards
KYC In 3 days withdraw in 2 days (under…
KYC In 3 days withdraw in 2 days (under 500$) thats a nice Casino i think its 1 of the trustful out there :)
December 18, 2023
Unprompted review
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