We love Hiya, My grandson loves his vitamins and chocolate greens! Customer service is always above and beyond. Thank you Hiya for helping me keep my favorite big little human in the world healthy wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product, great company
Hiya's products are not only great, but their customer service is phenomenal. So responsive, quick and easy to interact with. Thank you for making a clean, great product for our kids, and running your company with integrity.
Customer service is on point
Customer service is on point. My daughter loves your vitamins and it is just the best invention.
Hiya support team
Hiya support team has always responded in a timely manner and very helpful with my questions and requests.
Customer service addressed my concerns…
Customer service addressed my concerns and helped fix them.
We love Hiya!
We love Hiya!!
Having a special container that our toddler can decorate really made the experience exciting for her. She loves the flavors, they are easy to eat, and she begs to have more than one. Our biggest struggle is having her learn just one a day! Hiya customer service was also really friendly and responsive.
My son only likes the green apple…
My son only likes the green apple flavor and I didnt see an option for that on the website so I emailed customer service and within 4 hours they had emailed me back. They had already sent my request to the fulfillment team and they are making aure my son gets what he needs by accommodating his very picky belly!!
My daughter loves their greens product
Quick responses.
We absolutely love our HIYA products
We absolutely love our HIYA products. We’ve been buying since 2024. The customer service team is amazing and they are always willing to help and respond quickly.
My son has been taking Hiya…
My son has been taking Hiya multivitamins and magnesium for over 2 years now, and he absolutely loves them! We’ve had a great experience with both the vitamins and the customer service. It’s so easy to adjust the delivery schedule if we ever need them sooner or later. We’ve had no issues at all and will definitely continue using Hiya! Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Super friendly and helpful customer service
Super friendly and helpful customer service, they’ve exceeded expectations and of course have amazing products!
My son loves the vitamins and the…
My son loves the vitamins and the customer service representatives were extremely responsive and helpful!
We’ve been using hiya vitamins for for…
We’ve been using hiya vitamins for for several years now, and my girls enjoy the green flavor. As a parent, it gives me peace of mind that they get an additional boost of vitamins through this brand.
Good customer service.
Personalized Service
I was so encouraged by the thoughtful responses of the customer service team. They helped me navigate what supplements were best for my family and budget and were very accommodating. They were sincere and helpful! Makes me willing to support their company and keep giving my kids the good stuff.
The Hiya team went above and beyond
The Hiya team went above and beyond to help with getting our refills restarted for our little ones. My kids have loved the vitamins since we started, and as parents we appreciate knowing that the ingredients are clean and appropriate for our little ones growing bodies! Thank you again!
Great customer service
My daughter loves her vitamin everyday! Customer service is always a quick response and flexible!
We love Hiya
We love Hiya! My son dropped his bottle and it broke- they agreed to send another at no cost even though I said I would pay! They then let me know I was paying too much money and saved me money! Plus my kids love the vitamins!
AMAZING CUSTOMER SERVICE
AMAZING CUSTOMER SERVICE! I already had a subscription for my oldest but needed to get some for my youngest. I placed my order, but received an email from Hiya customer service clarifying the order. I explained, and we got on the same page. They also gave me a 15% discount without me even asking. They took care of me and edited my account without me having to do a thing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








