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I would not recommend this company. During our first house purchase, Suzette failed to update the Land Registry—blaming COVID when the real issue was her negligence and incompetence. A senior solicitor eventually had to step in to resolve the matter. As a result, our second house purchase was delayed by an entire year, causing us significant and entirely avoidable stress.
Ben Saunders was the executor of a loved one’s Will, in the beginning we did the leg work with the Banks when it wasn’t our job too, he never answered emails or phone calls and had no empathy. He caused more stress than good. We have to make a complaint against him, as after 9 months nothing had been done and we hadn’t heard from him. Only once we made the complaint did he start to work on executing the Will, but still dragged his heals. 18 months in total for executing such a basic Will.
This person is not at all helpful, and I think the company need to have a word with him, before he distresses any other clients.
We have recently used HMG Law (Bicester) to organise our legal affairs (LPA's and Wills). From the very start of process, HMG Law have been absolutely fantastic. The Solicitor appointed to manage our affairs was 'Ben Saunders'. 'Ben' was extremely friendly, helpful at explaining the process to myself and wife, was able to answer ALL our questions and address any concerns we had.
Should 'YOU' be looking to organise your legal affairs, we would highly recommend you consider HMG Law LLP (Bicester) - they would be able to assist you + also ensure you understand the process you are signing up for.
"Thank You HMG LAW LLP (Bicester) for supporting us through this process".
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