Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
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Location
Switch locationUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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See what reviewers are saying
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... See more
Company replied
Been a HMV customer since the 7o's. You have always had variety and technology. Happy days buying Laserdisc films, vhs films for the children and latterly dvd/blu ray. Your staff are always happy t... See more
Company replied
i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only oth... See more
Company replied
Company details
About hmv (UK) - Blackpool
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, United Kingdom
4.7
Excellent
204 reviews
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Excellent service and very quick…
Excellent service and very quick delivery I would recommend the hmv
November 22, 2023
Reply from hmv (UK) - Blackpool
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Terrible service from start to finish…
Terrible service from start to finish staff not helpful at all will not be returning
November 23, 2023
Reply from hmv (UK) - Blackpool
Hi Irene,
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
The staff at my local HMV are so…helpful, informative and polite
The staff at my local HMV are so helpful, informative and polite, also our new HMV store is well laid out with goods easy to find and well priced in most things, I'm big in collecting Marvel and DC figures, Graphic Novels and Blu-rays and would love to see more on sale products in the store instead of relying on the online shop, I like to see what I'm buying for quality in the way of figures and books, but over all I'm very happy with my HMV it's my favourite store.
November 20, 2023
Reply from hmv (UK) - Blackpool
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order came very fast and was polite to…
Order came very fast and was polite to do my order as wanted corpse bride funko pop
November 19, 2023
Reply from hmv (UK) - Blackpool
Hi Kelleigh
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Went to collect pre order fast and…
Went to collect pre order fast and efficient service by new employee and his mentor. Well done .
November 14, 2023
Reply from hmv (UK) - Blackpool
Hi Friend
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So easy too use and very happy with…
So easy too use and very happy with staff member that helped me get the Blu ray I've been looking for the past 18 month thanks
November 14, 2023
Reply from hmv (UK) - Blackpool
Hi Ray
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very satisfied
The two staff members i spoke to helpful and friendly i purchased two dad's one had to be posted to my home address in edinburgh it arrived about two days after arrived home so with done to the staff of hmv blackpool
November 10, 2023
Reply from hmv (UK) - Blackpool
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The sales assistants were very helpful…
The sales assistants were very helpful and new their jobs
November 10, 2023
Reply from hmv (UK) - Blackpool
Hello Wendy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV in store order
Came on time in good condition sales representative was very friendly and efficient.
November 8, 2023
Reply from hmv (UK) - Blackpool
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant 👍
November 2, 2023
Reply from hmv (UK) - Blackpool
Hi Michelle,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
i ordered rolling stones hackney…
i ordered rolling stones hackney diamonds while still living in sheffield but due to forward delivery i knew i,d be living in blackpool by due date.i collected at blackpool branch no probs,if only other co,s could be as efficient!!
October 24, 2023
Reply from hmv (UK) - Blackpool
Hi Keith
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Blackpool
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The service was very efficient and very quick to…
The service was very efficient and quite quick to and the staff were very pleasant and helpful to
October 1, 2023
Reply from hmv (UK) - Blackpool
Hi Lorna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
That the staff know what they're talking about and you can pick their brains information about products. Very important
I like the new shop. The new layout, the staff are friendly and knowledgeable
September 15, 2023
Reply from hmv (UK) - Blackpool
Hi DAVID
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Blackpool
Hi Wayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very efficient in store & very fast…
Very efficient in store & very fast with the order & collection
August 26, 2023
Reply from hmv (UK) - Blackpool
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff unhelpful
Staff unhelpful. Lady with glasses and reddish hair rude and unprofessional
August 26, 2023
Reply from hmv (UK) - Blackpool
Hi M. Marple
We're sorry to hear that you've had a negative experience at one of our stores. So that we can formally investigate this, please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Reply from hmv (UK) - Blackpool
Hi Garry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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