Excellent service at hmv crawley yet again all staff are awesome there. This time I had a great customer interaction with Ben M. Lovely chap. As for the item, im over the moon with it.
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Location
Switch location26 The Martlets, RH10 1ES Crawley, GB
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The staff very helpful and when ordering they double checked too make sure they had the right details and I would like to thank them for their help
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The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... See more
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HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsh... See more
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Company details
About hmv (UK) - Crawley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
26 The Martlets, RH10 1ES, Crawley, United Kingdom
4.7
Excellent
135 reviews
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Reply from hmv (UK) - Crawley
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely fantastic
Absolutely fantastic, as always. I have never had a problem with any orders I’ve bought from HMV & I will continue to purchase from HMV in the foreseeable future.
August 7, 2024
Reply from hmv (UK) - Crawley
Hi Robin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
***** HMV Experience
Easy solution to a disc fault suggested by the team at Crawley HMV. So swift to organise and always great to visit any HMV store to browse and enjoy. Thank you. Keep up the great work 😃
July 30, 2024
Reply from hmv (UK) - Crawley
Hi Bruce
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As a pre order
As a pre order, I had no updated information as to dates of release ,
When it turned up though all was perfect and as to be expected
July 21, 2024
Reply from hmv (UK) - Crawley
Hello Neil
Thanks for taking the time to leave us a 4-star review!
With regard to some pre-orders, we often do not have a confirmed release date from the supplier until closer to the time the item is due to be received by us. When this happens, we do our best to update our customers and get the items dispatched asap.
We hope to earn that last star from you soon ;-)
Staff are very friendly and always…
Staff are very friendly and always helpful. Best place to get your films and music. The only place i like to go
July 20, 2024
Reply from hmv (UK) - Crawley
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Crawley
Hi steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great at getting my DVD selection...and…spot on..
Great at getting my DVD selection...and keeping update on Delivery..Very helpful in the HMV..staff very good..
July 11, 2024
Reply from hmv (UK) - Crawley
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It is always a delightful experience to…
It is always a delightful experience to make purchases from HMV. Their delivery services, both for home deliveries and click-and-collect options, are highly efficient and reliable. Additionally, their packaging for LPs is exceptionally well-executed, ensuring the utmost protection during transit. Furthermore, their extensive selection of LPs is truly commendable.
June 23, 2024
Reply from hmv (UK) - Crawley
Hi Fernando
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a great experience order my CD…
I had a great experience order my CD collected it from store. Staff were very friendly and helpful at the Crawley store.
June 19, 2024
Reply from hmv (UK) - Crawley
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Crawley
Hi Vivienne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The only high street store for physical media!
Helpful, friendly staff, who appreciate and understand their customers needs.
So much better than the "online only" experience!
May 5, 2024
Reply from hmv (UK) - Crawley
Hello ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service and great DVDs
Brilliant DVDs at a great price, arrived really quickly, really good service at store, very satisfied customer!
April 30, 2024
Reply from hmv (UK) - Crawley
Hi Maco
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Crawley
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great online experience
Great online experience. Great in store experience at your Crawley store.
April 26, 2024
Reply from hmv (UK) - Crawley
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV staff were amazingly helpful
HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsham ~ HMV is the only store for miles around to obtain new release CD's 😃
April 5, 2024
Reply from hmv (UK) - Crawley
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service. Very helpful. Item wasn't in stock. Item was ordered and delivered after a few days.
April 9, 2024
Reply from hmv (UK) - Crawley
Hi Rita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice and Easy
March 10, 2024
Reply from hmv (UK) - Crawley
Hi Miss Tuesley
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great customer service and everyone was…
Great customer service and everyone was so happy and friendly
March 7, 2024
Reply from hmv (UK) - Crawley
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I would have given more stars but the…
I would have given more stars but the staff assistant did not spell my name properly.
Melvyn NOT Melvin
February 27, 2024
Reply from hmv (UK) - Crawley
Hi Mr Harrison
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Crawley
Hi Alessandro
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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