Both CD & LP Album arrived in Pristine Condition through HMV Network of Ordering. I Mostly use on-Line Ordering but it’s nice going to their shops and meeting with People With same interests who... See more
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Location
Switch location37 Sidney Street, CB2 3HX Cambridge, GB
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I was not informed that a purchase I made online and which was directed to an outlet was ready to be picked up. I was told to wait for an email when I enquired why I had not be told anything after sev... See more
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I bought a DVD from Amazon for a Christmas gift, but when it arrived, it was in German. I needed a quick replacement, but struggled to find one. Ordered from hmv online; picked it up from a store a co... See more
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Shop assistant was polite and friendly, he did everything he could to be helpful and knew details to my questions. Face to face service is very important and makes the shopping experience a pleasure r... See more
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Company details
About hmv (UK) - Fopp Cambridge
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
37 Sidney Street, CB2 3HX, Cambridge, United Kingdom
4.4
Excellent
47 reviews
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Well it did take longer to deliver than…
Well it did take longer to deliver than normal
February 14, 2026
Reply from hmv (UK) - Fopp Cambridge
Hi customer,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Reply from hmv (UK) - Fopp Cambridge
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Fopp Cambridge
Hi Customer,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Both CD & LP Album arrived in Pristine…
Both CD & LP Album arrived in Pristine Condition through HMV Network of Ordering.
I Mostly use on-Line Ordering but it’s nice going to their shops and meeting with People
With same interests who can start-up a nice conversation of different types of music they enjoy.
January 16, 2026
Reply from hmv (UK) - Fopp Cambridge
Hello Daryll
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was not informed that purchase was ready to be picked up.
I was not informed that a purchase I made online and which was directed to an outlet was ready to be picked up. I was told to wait for an email when I enquired why I had not be told anything after several days after having been told by email it had been sent to the shop. The staff apologises but did not know why there was a failure in communication. As a result of this I was unable to give new year presents in person.
January 15, 2026
Reply from hmv (UK) - Fopp Cambridge
Hi Haydn
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further with a return if you need to arrange this.
Great service at a low price
I bought a DVD from Amazon for a Christmas gift, but when it arrived, it was in German. I needed a quick replacement, but struggled to find one. Ordered from hmv online; picked it up from a store a couple of days later, and the price was very reasonable. Couldn't have asked for better service tbh.
December 19, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi Alasdair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered a dvd that was out of stock on…
Ordered a dvd that was out of stock on Amazon .had it sent to my local store in case it wasn’t the right one .it arrived quickly and I was kept well informed of its tracking.when I went to collect the friendly staff had it there to hand .would definitely use this service again
January 5, 2026
Reply from hmv (UK) - Fopp Cambridge
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
3 vinyls for £66
Vinyl prices seem to be getting more and more expensive, so it was good to take advantage of your 3 for £66 deal
December 29, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi Andrew
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
although the order was delayed ,which…
although the order was delayed ,which wasn't down to fopp............ the sheer delight of getting my hands on my new T Rex vinyl box set made it worth the wait...
it was well packed and handled......
December 23, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Fopp Cambridge
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The product was ordered on line (not…
The product was ordered on line (not available in store), was delivered promptly and collected with no hassle.
October 12, 2025
Reply from hmv (UK) - Fopp Cambridge
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Slightly obscure DVDs requested which…
Slightly obscure DVDs requested which they obtained. Able to buy easily and collect within a day or two. Very efficient service.
Thanks.
July 26, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Too good with nothing else to say.
June 19, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi M
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really great service
Really great service from the moment I ordered the DVDs in the shop to collect to the efficient collection service.
June 18, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Fopp Cambridge
Hi SEMA
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vinyl record purchase
Really helpful in the shop in Cambridge. Made purchasing easy and the delivery was also on time
June 5, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Fopp Cambridge
Hi Angie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very high standard of service!
I received a very high standard of service from the member of staff, Molly (Fopp, Cambridge), who took my order, in store. She was an excellent communicator with a great demeanour and helpful attitude!
April 24, 2025
Reply from hmv (UK) - Fopp Cambridge
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were so helpful looking for…
The staff were so helpful looking for dad's availability and organising an order to be posted to my home address
April 21, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Support the FOPP store in Cambridge and match online prices
You did not have what I wanted in the FOPP Cambridge store but they ordered it and I could pick it up from the store. For me this is easier than home delivery. Don't ever close the Cambridge FOPP store and look after your staff, they are invaluable!
April 1, 2025
Reply from hmv (UK) - Fopp Cambridge
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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