Abbey at FOPP in Nottingham was absolutely brilliant in tracking down the LP I wanted. I'm 'old-school' and I much prefer going in-store and engaging with real people - as opposed to dealing with... See more
Company replied
Bridlesmith Gate 25, NG1 2GR Nottingham, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Abbey at FOPP in Nottingham was absolutely brilliant in tracking down the LP I wanted. I'm 'old-school' and I much prefer going in-store and engaging with real people - as opposed to dealing with... See more
Company replied
Shame a bag wasn’t offered to help protect the box from the pouring rain like I was in Rough Trade earlier given I’d spent £80!
Company replied
So this was my first experience at the new edition of FOPP, a store I have loved in its past incarnations despite always spending far too much money on a visit. The recent visit proved to be no except... See more
Company replied
The product was delivered quickly and conveniently. The store staff were helpful and polite. The choice was also great
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Bridlesmith Gate 25, NG1 2GR, Nottingham, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Abbey at FOPP in Nottingham was absolutely brilliant in tracking down the LP I wanted. I'm 'old-school' and I much prefer going in-store and engaging with real people - as opposed to dealing with online services and 'waiting' at home for a delivery.
Despite some initial issues with getting it in time for Christmas, Abbey pulled out all the stops. I promise not to play it until Christmas Day.
I'ill be back in the New Year - if not before.

Reply from hmv (UK) - Fopp Nottingham
Shame a bag wasn’t offered to help protect the box from the pouring rain like I was in Rough Trade earlier given I’d spent £80!

Reply from hmv (UK) - Fopp Nottingham

Reply from hmv (UK) - Fopp Nottingham
The product was delivered quickly and conveniently. The store staff were helpful and polite. The choice was also great

Reply from hmv (UK) - Fopp Nottingham

Reply from hmv (UK) - Fopp Nottingham
Easy as can be they ordered what I wanted and by time it was released it was waiting for me at the store

Reply from hmv (UK) - Fopp Nottingham
Arrived on time given, happy with the service and Blu-ray arrived undamaged.However, the website needs improvement, sometimes can’t order, get some glitches.

Reply from hmv (UK) - Fopp Nottingham
I was after a DVD series that was not on the shelves. The staff ordered it for me and I had it inside a week and cheaper than certain stores online could get it for me and no postage or attempts to sign me up to a years subscription to anything against my will.
I will be doing this again !

Reply from hmv (UK) - Fopp Nottingham
Good selection of CD - some considerably cheaper than Amazon - and usually a pound or so less expensive than HMV itself, but lacks the bargain of a few years ago

Reply from hmv (UK) - Fopp Nottingham
I’ve been looking for a blu ray film for a while and noticed that fopp was back in Nottingham. I popped in asked for help the sales guy ordered the film for me and I purchased another that I wanted. So happy days.
The films I purchased was Crawl and The voyage of Demeter. Watched one brilliant love anything vampire. 🩸

Reply from hmv (UK) - Fopp Nottingham
The lady who served me in your Nottingham shop was excellent . She made the whole problem I had disappear and was solved in no time. Thank you very much whoever you are.

Reply from hmv (UK) - Fopp Nottingham
Great service. Quick delivery to collection point, good price and excellent communications

Reply from hmv (UK) - Fopp Nottingham
So this was my first experience at the new edition of FOPP, a store I have loved in its past incarnations despite always spending far too much money on a visit. The recent visit proved to be no exception, the choice, the temptation, the wonderful friendly, helpful and informative staff - they were great. I’ll be back.

Reply from hmv (UK) - Fopp Nottingham

Reply from hmv (UK) - Fopp Nottingham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.