Staff at Kettering are always helpful & happy to chat or advise. Was served by Kimberley today, very nice young lady who was most helpful 😊
Company replied
Location
Switch location32B Newlands Centre, NN16 8JB Kettering, GB
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See what reviewers are saying
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... See more
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The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... See more
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My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... See more
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Company details
About hmv (UK) - Kettering
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32B Newlands Centre, NN16 8JB, Kettering, United Kingdom
4.9
Excellent
141 reviews
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Excellent service all round.
The staff were, as usual, very pleasant and helpful. My order was despatched very quickly, on time. Well done.
August 24, 2026
Reply from hmv (UK) - Kettering
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Kettering
Hi deanws
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great branch
Staff at Kettering are always helpful & happy to chat or advise.
Was served by Kimberley today, very nice young lady who was most helpful 😊
August 17, 2026
Unprompted review
Reply from hmv (UK) - Kettering
Hello Tony
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Kettering store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Kettering
Hi terry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always polite, and very helpful and friendly.
Always polite, and very helpful and friendly. Staff here call me by name and always have time for me.
July 30, 2026
Reply from hmv (UK) - Kettering
Hi Darryl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always great service
July 10, 2026
Reply from hmv (UK) - Kettering
Hi Kevin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick and easy ordering and collection
July 8, 2026
Reply from hmv (UK) - Kettering
Hello Francis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Kettering
Hi Lesley,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering and collection easy and quick
June 11, 2026
Reply from hmv (UK) - Kettering
Hi Teresa
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Kettering
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Kettering
Hi Kirsty
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Kettering
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
One assistant in particular goes out of…
One assistant in particular goes out of her way to help in everyday she can her name is caroline
May 22, 2026
Reply from hmv (UK) - Kettering
Hello Susan
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Kettering store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Kettering
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member who served me was very…
The staff member who served me was very helpful and friendly the item I wanted wasn’t in store so I had to order it delivery was really quick and item exactly what i wanted
April 26, 2026
Reply from hmv (UK) - Kettering
Hi Karen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman at the desk checked on…
The gentleman at the desk checked on line to see if there was a t shirt you didn't have in store,and then ordered it for me,to collect in store, excellent customer service all the way,very impressed, id previously been into a local game store, where the customer service was diabolical to say the least,so I finished the day very positive.
April 20, 2026
Reply from hmv (UK) - Kettering
Hi Sherrie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Kettering
Hi TERRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was perfect
Everything was perfect. Store assistant was very helpful and delivered a perfect service.
April 1, 2026
Reply from hmv (UK) - Kettering
Hi MARIUSZ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
buy local
I always try to buy local and HMV is the only traditional record shop left for miles around. I often order online then collect from store.
March 8, 2026
Reply from hmv (UK) - Kettering
Hi Daniel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and get delivered…
Easy to order online and get delivered home
December 10, 2025
Reply from hmv (UK) - Kettering
Hi Louise,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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