Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... See more
Company replied
Location
Switch locationUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
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See what reviewers are saying
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... See more
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I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... See more
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The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... See more
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Company details
About hmv (UK) - Mansfield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, United Kingdom
4.8
Excellent
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Easy to talk to great assistants
March 13, 2025
Reply from hmv (UK) - Mansfield
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Mansfield
Hello Ashley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Mansfield
Hi Ernest
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Mansfield
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Mansfield
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff in the Mansfield HMV store…
The Staff in the Mansfield HMV store always make you feel welcome. They offer unbiased advice and are extremely helpful. They go the extra mile, it is always a pleasurable experience to shop there.
January 31, 2025
Reply from hmv (UK) - Mansfield
Hi Robert
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Mansfield
Hi Teresa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very efficient service
Very efficient service. Ordered a DVD and it was delivered to the shop within a couple of days. Thank you.
January 23, 2025
Reply from hmv (UK) - Mansfield
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service fantastic experience…
Brilliant service fantastic experience fantastic staff and quick delivery
January 15, 2025
Reply from hmv (UK) - Mansfield
Hi Sandra
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The DVD arrived promptly & the staff in…
The DVD arrived promptly & the staff in store were really helpful
January 14, 2025
Reply from hmv (UK) - Mansfield
Hi Judith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Mansfield
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
Ordered CD online, straight forward, quick response, good communication, easy collection from chosen store.
January 7, 2025
Reply from hmv (UK) - Mansfield
Hi Jackie
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
BLUERAY AND DVD
My experience was great when buying my equipment. All the staff were very helpful and went the extral mile to help there customer. Fire star plus service.
January 4, 2025
Reply from hmv (UK) - Mansfield
Hi Robert,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
January 6, 2025
Reply from hmv (UK) - Mansfield
Hi SHAUN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent staff
Excellent staff. Plenty of choices in store.
Fast delivery on ordered goods.
January 3, 2025
Reply from hmv (UK) - Mansfield
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service at the store…
Excellent customer service at the store on my collect and collect order!
January 2, 2025
Reply from hmv (UK) - Mansfield
Hi Tracie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Mansfield
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Mansfield
Hi k
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service
Great ordering online. And fast delivery to chosen local store with helpful staff
December 2, 2024
Reply from hmv (UK) - Mansfield
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre order delivery to local store .
Pre order delivery to local store .
On time with updates by email no problems
December 4, 2024
Reply from hmv (UK) - Mansfield
Hi Garry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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