Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... See more
Company replied
Location
Switch location176-178 High St, SO14 2BY Southampton, GB
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See what reviewers are saying
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... See more
Company replied
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... See more
Company replied
I was looking for a DVD which wasn't in stock. I asked a member of staff for help who looked on the system & found a batch of them were due to be delivered soon but he didn't know when. He explained e... See more
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Company details
About hmv (UK) - Southampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
176-178 High St, SO14 2BY, Southampton, United Kingdom
4.8
Excellent
279 reviews
Asks customers to review
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Reply from hmv (UK) - Southampton
Hi sean
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good service from the company
December 20, 2023
Reply from hmv (UK) - Southampton
Hello Mick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I'm a non music old bloke and went to…
I'm a non music old bloke and went to the store to purchase a list of LPs for my neice for Xmas.
I found a couple (of 5) but struggled to find the rest.
I asked one of your staff for asistance, he could not have been more helpful.
Excellent service
December 11, 2023
Reply from hmv (UK) - Southampton
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was so helpful in helping…
The assistant was so helpful in helping me find my purchases.
December 15, 2023
Reply from hmv (UK) - Southampton
Hi Pat
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and when I went to…
Easy to order and when I went to collect my parcel the really lovely guy couldn't do enough for me
December 17, 2023
Reply from hmv (UK) - Southampton
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick service
December 16, 2023
Reply from hmv (UK) - Southampton
Hi Marilyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The bloke who served me was very…
The bloke who served me was very helpful but somehow the wrong size was ordered which is very annoying I like to use local shops instead of online although Amazon was £5 cheaper but when HMV can’t get it right I’ve resorted to online shopping again unfortunately
December 16, 2023
Reply from hmv (UK) - Southampton
Hi Julian
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Reply from hmv (UK) - Southampton
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Easy to use
Really easy to navigate the site found exactly what I wanted price's are excellent and precise on delivery
December 13, 2023
Reply from hmv (UK) - Southampton
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
Fantastic service. Staff were so helpful. Found what I needed and ordered into store ready for my collection. Amazingly quick and efficient. Great store and staff.
December 2, 2023
Reply from hmv (UK) - Southampton
Hi Claire.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service.
Very helpful were able to provide exactly what I needed. Efficient and knowledgeable staff. Excellent service.
December 12, 2023
Reply from hmv (UK) - Southampton
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sharon from Southampton branch was…
Sharon from your Southampton branch was very helpful, helping order the items I needed. They arrived very quickly too.
November 25, 2023
Reply from hmv (UK) - Southampton
Hi Kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Southampton
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered online for click and collect…
Ordered online for click and collect and my record arrived in the time advised.
November 29, 2023
Reply from hmv (UK) - Southampton
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Great in-store & on-line
Great store, great website, bargains online, quick delivery service. And the only decent record/music/film chain store left. Welcome back HMV
November 29, 2023
Reply from hmv (UK) - Southampton
Hi Darrell
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivered earlier than expected
Delivered earlier than expected. Kept me informed throughout.
November 24, 2023
Reply from hmv (UK) - Southampton
Hi Lillian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
staff service
November 14, 2023
Reply from hmv (UK) - Southampton
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service…
Needed to get something not available in the shop, saw an experienced member of staff who found what I was looking for and ordered it into the shop for me.
October 25, 2023
Reply from hmv (UK) - Southampton
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Southampton
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The experience was very good from store…
The experience was very good from store to delivery
November 12, 2023
Reply from hmv (UK) - Southampton
Hi Barbara,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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