Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... See more
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Location
Switch locationUnit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
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Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... See more
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I cannot thank Dave at the Stirling branch of hmv enough. We bought a JAM turntable as joint present for my wife and I to rekindle our love of vinyls again. The Pink Floyd album and The smiths album w... See more
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The assistant was very, very helpful and couldn't do enough for me. Helped me where to look online for a specific album because HMV didn't stock it. Also got a DVD from the shelves even although I had... See more
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Company details
About hmv (UK) - Stirling
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, United Kingdom
4.7
Excellent
165 reviews
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Reply from hmv (UK) - Stirling
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff was helpful and friendly
Staff was helpful and friendly. The album I ordered arrived on time.
March 17, 2025
Reply from hmv (UK) - Stirling
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Purchased a Doctor Who blu ray box set…
Purchased a Doctor Who blu ray box set with click and collect.
It was easy and no hassle.It was also nice and very important to support a famous high street chain in the walk in shopping centre.
March 12, 2025
Reply from hmv (UK) - Stirling
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All good!
Ordered a DVD for release day. Easy process throughout, staff helpful and friendly, DVD came a day or two earlier than expected. All good!
March 11, 2025
Reply from hmv (UK) - Stirling
Hi Robin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dave is the nicest guy
Dave is the nicest guy, always has a smile and willing to help
February 15, 2025
Reply from hmv (UK) - Stirling
Hi Steph
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Girl went out of her way to help us…
Girl went out of her way to help us find music we were looking for. Didn’t have in stock and she arranged for it to be posted to us. Above and beyond
January 19, 2025
Reply from hmv (UK) - Stirling
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful
After recently purchased a record player for my daughter she has been keen to increase her vinyl collection also and the service received from Dave has always been very pleasant, helpful and knowledgable. Thank you, so refreshing to get some memorable customer service.
January 4, 2025
Reply from hmv (UK) - Stirling
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers having a great experience instore!
Hope you choose to shop with us again soon in hmv Stirling.
Thanks.
Never have any problems with ordering…
Never have any problems with ordering online and collecting in store Fabulous service
December 19, 2024
Reply from hmv (UK) - Stirling
Hi Elaine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience would order again via…
Great experience would order again via post to house assistant intore was so helpful with the purchase
December 28, 2024
Reply from hmv (UK) - Stirling
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Super helpful staff
Staff in store are always super helpful. The stirling store is always well stocked and tidy too.
December 22, 2024
Reply from hmv (UK) - Stirling
Hi Miss
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was ready to collect within 3…
My order was ready to collect within 3 days of order. Service was fast and hassle free.
December 24, 2024
Reply from hmv (UK) - Stirling
Hi nicholas
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Stirling
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hello Munro
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and collected in store
Easy to order and collected in store. Served by lovely friendly staff.
December 19, 2024
Reply from hmv (UK) - Stirling
Hi jenny
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Friendly staff!
Super friendly staff, shop easy to navigate when looking for items. Never had an issue in this store.
December 17, 2024
Reply from hmv (UK) - Stirling
Hello Taylor
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Order Sent and veryquickly in my HMV…
Order Sent and very quickly in my HMV Shop in Stirling ready for me to collect. Staff very good when I called to collect.
December 2, 2024
Reply from hmv (UK) - Stirling
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a pleasant experience at the HMV…
I had a pleasant experience at the HMV in Stirling. The staff were incredibly helpful and attentive, going out of their way to assist me with my queries. I appreciated the support in suggesting online options when a specific album wasn't available in-store. While I found that some items could be cheaper elsewhere, the quality of service provided made up for the pricing difference. Additionally, handling a return for a Click and Collect order was seamless, thanks to the brilliant management. My only inconvenience was that I couldn't use a gift card online, which required an extra trip. Overall, I'm impressed with the service and would recommend visiting the store for a personal touch. Four stars!
November 13, 2024
Unprompted review
Reply from hmv (UK) - Stirling
Hello Derrick
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Stirling
Hello Maureen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cd refund
The staff were great I just felt I could have been refunded on my 1st visit rather than having to wait until my order came. I purchased the cd in store almost 2 weeks ago!
November 21, 2024
Reply from hmv (UK) - Stirling
Hi Elaine,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently and this was collected by yourself, apologies for any disappointment that may have been caused as a result of this slight delay.
Reply from hmv (UK) - Stirling
Hi George,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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