It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... See more
Company replied
Unit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB
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It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... See more
Company replied
The last major retailer that deals in new physical media like dvds and Blu-ray. Always helpful staff. Glad to see them return from nearly going under and hope they keep going long term. The stores hav... See more
Company replied
1. The staff were pleasant and polite. 2. They handled my order efficiently. 3. And in no time at all I received my order exactly as I requested and in perfect condition. Conclusion? 1 + 2 + 3 = One... See more
Company replied
Pre ordering was easy and straight forward arrived on the day they gave me packaging was first class
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, United Kingdom
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My order arrived when they said store clean and tidy staff very efficient

Reply from hmv (UK) - Swansea
Excellent ordering service, comms, delivery etc
Thanks HMV Swansea

Reply from hmv (UK) - Swansea
Pre ordering was easy and straight forward arrived on the day they gave me packaging was first class

Reply from hmv (UK) - Swansea
Iike this dvd really good item and thank you very munch and CD regards daniel smith

Reply from hmv (UK) - Swansea
It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works in the Swansea HMV Store. Plus I never have to wait very long when I order particular DVDs. My one gripe, I want to see more musicals, concerts and shows on DVD please.

Reply from hmv (UK) - Swansea
Always excellent customer service from the staff at Swansea branch

Reply from hmv (UK) - Swansea
Thank you for your help and guidance in assessing record decks. Sales and delivery were excellent.

Reply from hmv (UK) - Swansea

Reply from hmv (UK) - Swansea
1. The staff were pleasant and polite. 2. They handled my order efficiently. 3. And in no time at all I received my order exactly as I requested and in perfect condition.
Conclusion? 1 + 2 + 3 = One very satisfied customer 😊

Reply from hmv (UK) - Swansea

Reply from hmv (UK) - Swansea
Very good service , promp and exactly what I ordered from one store in Swansea to Cheltenham store

Reply from hmv (UK) - Swansea
All the staff were helpful and obliging. And made me feel confident to ask stuff that I wasn't sure about.

Reply from hmv (UK) - Swansea
Easy to order huge choice of music etc. Just such a unique store

Reply from hmv (UK) - Swansea
Bluray was delivered in perfect sealed condition and arrived quickly. It was well packed and posted with care.

Reply from hmv (UK) - Swansea

Reply from hmv (UK) - Swansea
Always great choice in store with knowledgeable and friendly staff who give great service

Reply from hmv (UK) - Swansea
Minimal wait to be served with friendly and chatty staff

Reply from hmv (UK) - Swansea
When ever I buy music the only place for me is HMV, would like more music CDs from movie soundtracks other than that my fave place for music and accessories too. 😎👌🏻

Reply from hmv (UK) - Swansea
helpful service and went through at least seven different albums with me to differentiate between which one was the best.

Reply from hmv (UK) - Swansea
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