hobbydirekt.de Reviews 319

Order 363280 from 27/7/2023.
I did never receive my goods although I payed in advance.
When I asked several times for information or payback, I only got the standard email as a response.

Great und fast delivery. Good prices even Shipping cheap

I have bought goods for over 100 euros, and no one responded to emails, other than when I asked if I could pay with paypal.

I have contacted paypal and asked to get my money back.

Not a company I would recommend.

EDIT:
After 1 month, i got all my stuff, but for saveing small money, still would not recommend

Best Pizza in Town. AlForgno is so delicious with salami. Delivery took 1 hour

Very bad experience, my last with this site.
No communication possible. Via the site or by email, I received no response despite +10 emails sent.
I received a damaged and deprogrammed airplane model.
The inside of the box was also damaged and patched with Scotch. It is a shame to send a NEW product under such conditions.
I want to point out that the transportation is not for nothing, the container is intact.
No response for requests for information or return request for service.
Partial refund after 2 months, always without information of the site. Just an automatic message from Paypal to announce a partial refund. A very bad adventure that made me lose 3 months and money.
FUY hobbydirekt.DE
RUN AWAY HOBBYDIREKT.DE
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Très mauvaise expérience, ma dernière avec ce site.
Aucune communication possible. Via le site ou par mail, je n'ai reçu aucune réponse malgré +10 mails envoyés.
J'ai reçu un modèle d'avion endommagé et déprogrammé.
L'intérieur de la boîte était également endommagée et rafistolée avec du Scotch. C'est une honte d'envoyer un produit NEUF dans de telles conditions.
Je tiens à préciser que le transport n'y est pour rien, le contenant étant intact.
Aucune réponse pour des demandes d'informations ou de demande de retour pour SAV.
Remboursement partiel après 2 mois, toujours sans information du site. Juste un message automatique de Paypal pour m'annoncer un remboursement partiel. Une très mauvaise aventure qui m'a fait perdre 3 mois et de l'argent.
FUYEZ hobbydirekt.DE
RUN AWAY HOBBYDIREKT.DE

Worst service, order and payment for stock parts 17.7.2017 Delivery 9.8. Part broken, not reachable by telephone, does not respond to email. Parts returned, no replacement. Sailboat can not be used. Today 29.8. No message no return of the parts.

hobbydirekt has best service and best prices, so when the product is available there is no other choice: Recommendation!

perfect derivery and products! Price is hot.

Lousy place to shop, actually worst RC shop so far.

I ordered some spare parts (in April 2017), which i again and again was informed was in back order, they didnt reply my mails, after months i wrote a mail and told them to cancel the order, my next step was to contact PayPal.

The didnt give me a personal answer, just an auto message confirming that my order is cancled.

Newer Hobbydirekt again

Fast and successful shipping without any claims so far. Recommend Hobbydirekt for your order within everything about RC

Huge portfolio, best prices, fast delivery - I like this shop!
As registered customer, since years, I never had to send back anything.

Fast Delivery, no Problems. Contact in german or english. Very good prices

Best prices on net, delivery took 4 days which is perfect ! Trackingdetails ok !

Bought a 'sonderposten' model. It isn't complete (screws missing, propellor broken). Send several email to info@ and service@ but no reply. So i won't buy here any more.

Good:
Fast shipping with tracking, packaging

Bad:
Incomplete plane, no respons on mail