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Hobgoblin Music Reviews 1,881

•
TrustScore 5 out of 5

4.9

Music Store
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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting the high quality of the items received. Many people also appreciate the efficient ordering process and the reliable delivery service, noting that their orders arrived promptly and were well-packaged. Reviewers frequently commend the company's service, describing it as helpful and attentive. They often mention the staff's knowledge and willingness to assist, making for a positive overall experience.

What people talk about most

Product

People report positive experiences with product quality. Customers frequently praise the good quality of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering and the... See more

Service

Clients share positive opinions on service, consistently praising its efficiency, speed, and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great shop that is absolutely rammed full of instruments. Mainly catering for acoustic, but there were some instruments I never knew existed! We were there as I had got my husband and son some vou... See more

Rated 5 out of 5 stars

I have used Hobgoblin for over 30 years when I needed various things (ie strings, gig bags, instruments) and I always found them reliable, friendly and prompt with delivery and all at reasonable co... See more

Rated 5 out of 5 stars

I phoned Hobgoblin prior to purchasing the harp strings and got through straight away to a very helpful and courteous person. Although I only had to replace one broken string, I bought a complete set... See more

Rated 5 out of 5 stars

I have been a Hobgoblin customer for over 40 years - and keep coming back! This small item (a footrest) was ordered online (I usually visit the shop to chat to the knowledgeable & helpful staff) and... See more

Company details

  1. Music Store
  2. Musical Instrument Repair Shop
  3. Musical Instrument Store
  4. Used Musical Instrument Store

Written by the company

Hobgoblin Music has provided musicians with otherwise hard to find acoustic, folk and traditional musical instrument for 50 years. We have nine shops across the UK, and customers can also buy online from our website. We pride ourselves on our wide knowledge and excellent customer service. All your queries will be handled by a human being, and our 40 sales staff are all experienced musicians, with an unrivalled combined expertise on all kinds of musical instruments and styles. We stock the most widely varied range of instruments and accessories available on the high street, from guitars and amps to folk and traditional instruments from all over the world. We stock new and secondhand musical instruments. If you have a used musical instrument to sell, contact us to find out how we can help - we often buy used instruments for cash, or we can sell it on your behalf. You can find our UK music shops in London, Leeds, Manchester, Birmingham, Edinburgh, Canterbury, Bristol, Southampton and Brighton.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Online ordering experience from overseas

I had some questions about the accordion and it's case which were answered quickly. I was also provided with additional photos and information regarding the accordion before I bought it. It was ordered online from the London shop on a Monday and it arrived in Norway the same week on the Friday afternoon. The accordion had been very securely packaged so there was no chance of any damage to the accordion during transport. Before purchase I spoke to two people at the firm and I was very satisfied with the information that they gave me. I am also more than satisfied with the accordion.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good website

Good website, quick delivery. Good instrument and pleased with the information included in it.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

One of the best, reliable music suppliers.

I have used Hobgoblin for over 30 years when I needed various things (ie strings, gig bags, instruments) and I always found them reliable, friendly and prompt with delivery and all at reasonable costs. The quality of goods sold is always of very good standard.
What more could you want?

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Violin Case

Prompt delivery, much needed before a week of gigs. The case itself is sturdy, light weight and holds my fiddle securely.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ukulele Strap

I finally found a ukulele strap that I liked on Hobgoblin's website. It arrived promptly and is of good quality. I am very pleased with it.

July 18, 2025
Unprompted review

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