Holabird Sports Reviews 

10,614
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 626 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the fast delivery times, competitive prices, and a massive selection of high-quality products available. People find the online ordering process exceptionally smooth and straightforward, making purchases quick and completely hassle-free from start to finish. Some reviewers were not happy with delivery delays or the challenges involved in handling item returns and exchanges. A few customers also mentioned that certain packages took longer than expected to arrive, while others found it complicated and frustrating to send items back for a different size.

What people talk about most

Product

Reviewers mention positive feedback about product quality, wide size availability, and extensive selection.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates, great sales, and the... See more

Order

Users describe positive interactions with order, highlighting that the online ordering process is quick,... See more

Service

People report positive experiences with service, highlighting rapid and accurate assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed to purchase thin lightweight ankle socks. Thanks for providing something other than the thick cushioned socks so often thought to be what is most popular.

Rated 5 out of 5 stars

I purchased an expensive pair of Brooks tennis shoes but the style didn't fit my foot properly. They send a return bag. Will email a return label. Overall they make buying online simple and seamles... See more

Rated 5 out of 5 stars

Customer service is highly important to me and my family. Even though I live in CA, we have been purchasing all of our athletic shoes from Holabird, due to its customer service, pricing and product av... See more

Rated 5 out of 5 stars

I've been a customer of Holabird sports for years. Their service is always rapid, accurate and even contains a discount coupn for my next order. I don't know if all purchases receive the coupon, but m... See more


Company details

  1. Running Store
  2. Activewear Store
  3. Clothing Store
  4. Sporting Goods Store
  5. Tennis Store

Written by the company

Since 1981, family-owned Holabird Sports has offered a wide selection of everything you need for running, tennis, pickleball and more. Whether you are a casual runner, avid gym goer or a serious athlete, we have you covered with over 2000 styles of shoes. A huge variety of running, walking, tennis, hiking, training and more to pick. From major brands like Brooks, HOKA, ASICS, On, New Balance & tons more! We have you covered from head to toe whether you need a new tennis racquet, fancy new running shoes or a running stroller. Discover the Holabird advantage: great selection, free shipping on most orders, easy return, experienced service and constant reliability. We are here to help you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(10,614)

608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company

Great deal on price, correct item and arrived on time when I paid for the express shipping!

July 21, 2026
Rated 5 out of 5 stars

Cool

Customer was the best, love the shoes. I will buy more soon! Sincerely, Karen Spoon

July 20, 2026
Rated 5 out of 5 stars

The process was flawless

The process was flawless. They made sure everything was thorough; it was proper and in order.
They went over and beyond to make sure that I received what I had ordered.
OUTSTANDING CUSTOMER SERVICE.

July 18, 2026
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. They were very slow to send my order, and after two weeks it still has not arrived. The customer service representative was very unhelpful. I will never order from this store again.

August 4, 2026
Unprompted review
Holabird Sports logo

Reply from Holabird Sports

Good afternoon, and thank you for shopping with Holabird Sports. I am sorry you did not have a great experience. I have reviewed your order and see it was placed on 7/24 at 9 PM EST. That is a Friday evening after our posted 2 PM EST cutoff for shipping the same day. We are closed on the weekends for shipping, so your order was shipped on Monday the 27th via USPS Priority Mail. This was the free shipping option selected during checkout. We do not set or promote guaranteed delivery for this service. I do see you emailed us several times, and Louie from our team responded within 1 hour of each message. We sincerely apologize that your package is not going to arrive before your trip, but please know we shipped on time, correctly, and have followed up each time you reached out. Have a nice day!

Rated 5 out of 5 stars

Outstanding Service!

Quick processing and shipping my order. Free shipping. Appreciated the $5.00 gift certificate to use toward future purchase!

July 14, 2026
Rated 5 out of 5 stars

Trustworthy store!

I had been looking for a pair of shoes that were sold out everywhere and then I stumbled upon Holabird! The ordering process was very easy and my shoes came in extremely fast. Would definitely recommend!

July 13, 2026
Rated 2 out of 5 stars

The return process was not very easy

The return process was not very easy. There was no bag included with the shoes to return them. Getting a return mailing label was not an easy process - I had to ask for it 5 days after ordering it. Customer Service was responsive via email, but getting what I needed was not easy.

July 13, 2026
Holabird Sports logo

Reply from Holabird Sports

Good evening and thank you for shopping with Holabird Sports. My sincere apologies that a return bag was not included with your shipment as that was an oversight by someone in our warehouse. We understand that can be frustrating! I will review to see why the label was not sent immediately once purchased so my apologies! Your order arrived back to us on Saturday and a refund issued back to your account today. Thank you for your business and feedback. Have a nice evening.

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