Holabird Sports Reviews 

10,613
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices, wide product selection, and remarkably fast delivery times that get items to doors in just a couple of days. Many people note that placing orders online is smooth, and shoppers appreciate finding rare styles and specific sizes easily. Some reviewers were not happy with the return process, noting that exchanging items for a different size requires paying shipping fees and can take several weeks. Additionally, a few consumers mentioned occasional delivery delays or slow communication when trying to track down their delayed packages.

What people talk about most

Product

Reviewers mention positive feedback about product quality, wide size availability, and extensive selection.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates, great sales, and the... See more

Order

Users describe positive interactions with order, highlighting that the online ordering process is quick,... See more

Service

People report positive experiences with service, highlighting rapid and accurate assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed to purchase thin lightweight ankle socks. Thanks for providing something other than the thick cushioned socks so often thought to be what is most popular.

Rated 5 out of 5 stars

I purchased an expensive pair of Brooks tennis shoes but the style didn't fit my foot properly. They send a return bag. Will email a return label. Overall they make buying online simple and seamles... See more

Rated 5 out of 5 stars

Customer service is highly important to me and my family. Even though I live in CA, we have been purchasing all of our athletic shoes from Holabird, due to its customer service, pricing and product av... See more

Rated 5 out of 5 stars

I've been a customer of Holabird sports for years. Their service is always rapid, accurate and even contains a discount coupn for my next order. I don't know if all purchases receive the coupon, but m... See more


Company details

  1. Running Store
  2. Activewear Store
  3. Clothing Store
  4. Sporting Goods Store
  5. Tennis Store

Written by the company

Since 1981, family-owned Holabird Sports has offered a wide selection of everything you need for running, tennis, pickleball and more. Whether you are a casual runner, avid gym goer or a serious athlete, we have you covered with over 2000 styles of shoes. A huge variety of running, walking, tennis, hiking, training and more to pick. From major brands like Brooks, HOKA, ASICS, On, New Balance & tons more! We have you covered from head to toe whether you need a new tennis racquet, fancy new running shoes or a running stroller. Discover the Holabird advantage: great selection, free shipping on most orders, easy return, experienced service and constant reliability. We are here to help you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(10,613)

607 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Seller

I ordered some pickleball equipment for our neighborhood courts. The price was the lowest I found for my item. After their fast, helpful support for a website issue that prevented my order from going through, the shipping updates were helpful and the item arrived undamaged despite its larger size and weight.

May 22, 2026
Rated 5 out of 5 stars

Buying Holabird since 1976!

I’ve been buying from Holabird since I played high school sports in the 70’s. I got their name from a running magazine add.
Then came the internet…it made it easier to order! Great company!

May 24, 2026
Rated 4 out of 5 stars

Shipping time was too long

Happy and satisfied with my purchase (adidas and diadora tennis shoes) Great sale deal!

May 20, 2026
Holabird Sports logo

Reply from Holabird Sports

Good afternoon and thank you for shopping with Holabird Sports. I am sorry to hear your order took longer to arrive than anticipated! It looks like since both of your items were on sale/clearance they did not qualify for our upgraded shipping but did ship via our basic free shipping. We will make note of the shipment to FedEx that it took significantly longer than it should have! In the future, we offer free 2 day or upgraded shipping on many of our items, or low price paid shipping options if you need quicker. Thank you for your patience and understanding. Have a great day!

Rated 1 out of 5 stars

No response from customer service

No response from customer service. I purchased sneakers and received them but they were too small, I wanted a larger size. The return required approval, I emailed requesting support to exchange the pair. I never heard back so called a few days later. I spoke to someone who said exchanges were simple, fill out the form. I did and returned them. I have been waiting for the pair to arrive and today noticed a refund email. It has een a month - I’m just trying to get a pair of sneakers. Sorry I tried this company. Terrible service. Wonder if I hear back from them after this review.

May 18, 2026
Holabird Sports logo

Reply from Holabird Sports

Maria-
Good morning and thank you for shopping with Holabird Sports. My sincere apologies for the issue with your order. I see your order was refunded because we did not have your desired size for exchange in stock. We apologize about that but unfortunately cannot guarantee we have your size in stock at the time your return arrived back to us. I do see you were issued a courtesy prepaid return label since your item did not originally qualify for free returns, and were refunded immediately upon receipt of the shoes by our warehouse. We certainly pride ourselves on great service, and you will surely hear from our team as a follow up. Have a great weekend. Thank you.

Rated 5 out of 5 stars

My doctor ordered this style shoe

My doctor ordered this style shoe. Found it on the store's web page last year. Came quick, fit perfect and the price was great. Ordered again this year and everything perfect.[Extra, it was on sale] You'll hear from me a year from now and know my order will be taken care perfectly. I live about 250 miles from the actual store and feel comfortable ordering from them.

May 20, 2026

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