Holfordnutrition Reviews 

681
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, finding them beneficial for their health needs. The ordering process is frequently described as easy and straightforward, with many appreciating the quick dispatch and efficient delivery services and reliable customer service. However, some people mentioned experiencing difficulties with the online ordering system, noting glitches or websites crashing when trying to place orders. A few customers also reported frustration with customer service communication, citing unanswered calls or unreturned messages.

What people talk about most

Product

Users describe positive interactions with product, often highlighting their quality and effectiveness. Many... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Customers consistently note positive experiences with quality, praising the products as excellent and... See more

Service

Consumers find service to be positive, consistently praising its reliability, efficiency, and speed. Many... See more

Order

Customers had positive experiences with order, finding the process quick and easy, with many expressing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Following Patrick Holford and his food for the Brain research helps us manage our own health . We were talking a B complex but our homosystiene had still risen. Ordering from Holford nutrition was qui... See more

Company replied

Rated 5 out of 5 stars

Easy to order, quick dispatch and receipt. Ordered the Brain Upgrade pack and, so far, very happy with purchase. I'm over the first hurdle in that the capsules are easy to swallow. A comfortable size... See more

Company replied

Rated 5 out of 5 stars

A great company with excellent customer service. I've been using Holford Connect for years to control my homocysteine levels - this is, as far as I now, the only single product on the market to do thi... See more

Company replied

Rated 5 out of 5 stars

Quality of the product. Swift delivery. My loved one suffers from treatment resistant schizophrenia. Just using the recommended daily allowance of no blush niacin and omega I can see a difference in a... See more

Company replied


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

681 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(681)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I haven’t tried cause I don’t have the…

I haven’t tried cause I don’t have the product yet but after researching and reading all about it I’m convinced because these are the ingredients my body needs because I’m experiencing edema a few months after I retired. I’ve purchased a few products from other sources hoping I can get rid of this edema. I hope your product could work.

November 27, 2023
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Reply from Holfordnutrition

Good Afternoon Emma

Many thanks for leaving a five star review.

We really hope you will find the product beneficial once you start using it.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Kind Regards

Customer Care

Rated 5 out of 5 stars

Easy to place the Order

Easy to place the Order

November 24, 2023
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Reply from Holfordnutrition

Good Afternoon Veronica

Thank you for taking the time to leave a positive five star review!

We really do value your opinion and are glad you found it easy to order from us.

Please feel free to contact us if you need anything in the future.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Books arrive quickly

Books arrive quickly. Well packaged.

November 16, 2023
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Reply from Holfordnutrition

Good afternoon Deborah

We are glad you received your books quickly and hope you are finding them informative.

Please feel free to contact us if you need anything in the future.
Thank you for the five stars!

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Prompt and informative

October 18, 2023
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Reply from Holfordnutrition

Good afternoon Barbara

We are glad you have found the service prompt and informative.

Please feel free to contact us if you need anything in the future.
Thank you for the five stars and for the positive review!

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Caroline

Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service efficient and friendly.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Great service

I had real problems ordering off the website - there was an issue with the payment "box" - but was able to speak to a lovely lady who sorted it all out and my order arrived today. So refreshing to encounter good service and provided with a smile. Very happy and will be reordering.

November 10, 2023
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Reply from Holfordnutrition

Dear Christine

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.

If you have any further questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Once again, thank you for your support and we hope you continue to find benefit from your order.

Kind regards,

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Great service, great info.

Books arrived promptly and well packaged. Have started reading ‘Say no to arthritis’ and already have helpful info, am looking forward to reading the other two books.

November 8, 2023
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Reply from Holfordnutrition

Good Afternoon Alison

Many thanks for leaving a five star review. We appreciate you taking the time to do this. We hope you find the books informative and helpful.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Kind Regards

HOLFORDirect Customer Care

Rated 5 out of 5 stars

Just a very efficient service

Just a very efficient service, delivered on time.Thank you.

November 3, 2023
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Reply from Holfordnutrition

Good Afternoon David

Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service efficient and timely.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Kind Regards

HOLFORDirect Customer Care

Rated 5 out of 5 stars
Holfordnutrition logo

Reply from Holfordnutrition

Good Morning Marina

Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found us to have great service and the product of benefit.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 4 out of 5 stars

Campbells mushroom soup

It was good to get these Campbells mushroom soups. However 6 (a quarter) of them were dented tins.

November 1, 2023
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Reply from Holfordnutrition

Good morning Paul

I just want to alert you to the fact that this review is meant for another company. HOLFORDirect only supply natural supplements and books.

We would appreciate it if you could remove the review.

Many thanks and kind regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

My positive experience of using Holford Direct.The experience I have had with using…

The experience I have had with using Holford Direct has been both positive and beneficial.
The most beneficial aspects are having Patrick Holfords knowledge and experience that can be accessed through his books and using the recommended supplements with the additional information and support from the Nutritionist.
The positive outcome from using the above has transformed my understanding of my health needs and led to a marked improvement in my health.

September 30, 2023
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Reply from Holfordnutrition

Good morning Christopher

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service and are feeling a marked improvement in your health.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to find benefit from your order.

Kind regards,

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Great products

Great products, thank you Patrick and such a quick service from ordering to delivery.

October 26, 2023
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Reply from Holfordnutrition

Good Morning Linda

Thank you for taking the time to leave this lovely five star review!

We really do value your opinion on our customer service and our products.

Glad to hear you like our products and find our service quick.

Please feel free to contact us if you need anything in the future.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Ease of order

Ease of order, correct items arrived quickly and suitability packaged.

September 18, 2023
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Reply from Holfordnutrition

Good Morning Carol

Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service easy, prompt and suitably packaged.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

life-changing nutrition for the whole…

life-changing nutrition for the whole family!

October 14, 2023
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Reply from Holfordnutrition

Hi Virginia

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are finding the nutritional supplements life-changing for your whole family.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to find benefit from your order.

Kind regards,

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Bushdocter

I use this book as a reference point and it is amazing to be able to read something and actually understand what you are reading. I'm quite uneducated but find this in layman terms.

October 4, 2023
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Reply from Holfordnutrition

Good Afternoon Mr Omer

Many thanks for leaving a five star review for Patrick's book. He will be delighted you found his book so beneficial.

Kind Regards

Customer Care

Rated 5 out of 5 stars

Very prompt service

October 1, 2023
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Reply from Holfordnutrition

Good Afternoon Caroline

Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service prompt.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Kind Regards
Customer Care

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Responded next day by email and sorted the issue. Thanks

September 27, 2023
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Reply from Holfordnutrition

Good Afternoon Jane

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.

If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.

Once again, thank you for your support and we hope you continue to enjoy your order.

Kind regards,

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

speedy delivery

September 20, 2023
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Elizabeth

Thank you for taking the time to leave a review and for giving us 5 stars. We're delighted you found the service speedy.

Please feel free to contact us if you need anything in the future.

Kind Regards

Customer Service Team

Rated 4 out of 5 stars

Good quick service

August 21, 2023
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Linda

Many thanks for leaving a four star review. We're delighted you found the service quick.

Kind Regards

Customer Service Team

Rated 5 out of 5 stars

Great service

Great service, fast delivery. Brilliant products.

September 8, 2023
Unprompted review
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Reply from Holfordnutrition

Good Morning Daniela

Many thanks for leaving a five star review. We're delighted you found the service fast and brilliant products.

Kind Regards

Customer Service Team

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