Holiday Hypermarket Reviews 

651
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely easy to navigate when searching for a dream holiday. Customers are thrilled to find amazing value and great discounts that regularly beat direct booking rates. The overall booking process is consistently described as very simple and straightforward, allowing travelers to secure their upcoming trips within minutes. Some reviewers were not happy with sudden unexpected price increases or discovering cheaper rates on alternative websites. A few consumers also encountered frustrating challenges when trying to handle sudden booking modifications or managing extra payments.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting massive savings and deals that are often... See more

Booking process

Reviewers highlight positive aspects of booking_process, describing the platform as easy to navigate, quick,... See more

Holidays

Customers report positive experiences with holidays, highlighting easy website navigation and massive savings... See more

Website

Users describe positive interactions with the website, highlighting its simple navigation and clear... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was fairly easy to navigate and book my holiday. Price was alot cheaper than tui's prices for the exact same holiday. Got email confirmation straight away after booking. So far so good...Will... See more

Company replied

Rated 5 out of 5 stars

The site is very simple to navigate, no stone unturned, i just followed the very clear instructions from start to payment. I never once felt like i didn't know what i was doing. This is the second tim... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish. Great priced holiday. Had to change a passenger within hours of travelling and the staff on the chat helped me and sorted it out very promptly saving me lots of... See more

Company replied

Rated 5 out of 5 stars

I hope that can be passed on to Vicky who assisted me on live chat. We have had to change our holiday in Jamaica due to the hurricane and it didn’t make much sense visiting at that time. As my family... See more

Company replied


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Holiday Hypermarket is part of TUI Group, and we’re here to help you find brilliant value on package holidays, especially if you love a great last minute deal. Whether you’re planning a beach escape, a city break or something a little more adventurous, we make it easy to find a holiday that fits both your plans and your budget. As an ABTA bonded online travel agency, we offer a huge choice of package holidays, cruises and city breaks from trusted names like TUI and Marella Cruises, so you can book with confidence every time. We work closely with leading tour operators to bring you great options, flexible choices and the reassurance that your holiday is protected. We’ve been helping holidaymakers snap up brilliant deals since 2003, and over the years we’ve built a loyal community of savvy travellers who know that waiting for the right moment can unlock seriously exciting savings and unforgettable experiences. With access to EXCLUSIVE extra discounts, a wide range of destinations and a friendly team ready to help, Holiday Hypermarket makes it simple to book smarter, travel with confidence and enjoy more for less.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

651 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(651)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to navigate the website

June 3, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a review, we very much appreciate it.

It's great to hear you found the website nice and easy to use.

Enjoy your holiday!

Rated 5 out of 5 stars

Holiday

Everything was so easy to do , from booking to a fast confirmation… price was also good 👍

June 1, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for booking with us and for taking the time to leave us a review! We're glad to hear you were able to confirm your holiday quickly and easily and we look forward to helping you find your next get away!

Rated 5 out of 5 stars

Saved money

Found a holiday a couple of hundred pounds cheaper with holiday hyper market than on TUI direct! Easy to use/booked in minutes

May 27, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback, we really do appreciate it! Have a fabulous time and thank you for booking with us.

Rated 5 out of 5 stars

Easy to use the website and got the…

Easy to use the website and got the same holiday as on the TUI website but £50 cheaper. Confirmed instantly. Great!

May 22, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your 5 star review. Hope you have an amazing holiday!

Rated 5 out of 5 stars

A quick and easy process

A quick and easy way to book with a discounted price.

May 16, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for your 5* review, it's great to hear you got a good deal on your holiday!

Rated 5 out of 5 stars

Effective

Effective, no hassle, no drama. Very straightforward. Thank you

May 12, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your amazing 5 star review. Glad everything went smoothly for you.

Rated 5 out of 5 stars

Always good on price and easy booking…

Always good on price and easy booking experience.Have been using them now for a few years and never had any problems.

May 9, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for your 5* review, it's great to hear you had a good experience using our website. Have a great holiday!

Rated 2 out of 5 stars

I was really disappointed because when…

I was really disappointed because when I went on the TUI website it was cheaper so lesson learnt! Never again

May 5, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Hi, thanks for taking the time to leave a review. If this situation happens we would always advise our customers to get in touch and we can check both websites as we should always be cheaper than the TUI website, as long as both holiday's are identical

Rated 4 out of 5 stars

Customer service excellent response to…

Customer service excellent response to my concerns

April 30, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback, it is amazing to hear that our customer service team dealt with your concerns efficiently. Have a fabulous holiday!

Rated 5 out of 5 stars

Always my first port of call when looking for a holiday

Saved another £20 booking through HH on top of the great price advertised (as opposed to booking directly with TUI) Website easy to use and booking clear, quick and simple. Have used once before and will always be my first port of call when looking for a bargain holiday

April 26, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for your great review, and it's great to hear you enjoyed using our site to find your next holiday and that you found a bargain! Wishing you an amazing time away, and we look forward to helping you with your next holiday search!

Rated 5 out of 5 stars

Fantastic experience with Holiday…

Fantastic experience with Holiday Hypermarket! Everything was straightforward from start to finish, making the whole process stress-free. I’ll definitely be using them again—superb service!

April 25, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your amazing 5 star review. Glad it was all straight forward when booking. Look forward to you booking your next getaway with us soon!

Rated 5 out of 5 stars

Very easy booking process with…

Very easy booking process with excellent price point!

April 24, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your amazing feedback. It is so lovely to hear that you found our booking process easy to follow. Have a fabulous holiday!

Rated 5 out of 5 stars

Booking with you was very

Booking with you was very
Simple easy and straightforward and we got a great price for our holiday

April 20, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your feedback, it's great to hear you found a great deal with us and were able to book the holiday you wanted! Wishing you a fabulous holiday!

Rated 4 out of 5 stars

Relatively easy to book.

Relatively easy to book.
At checkout would not accept additional discount code

April 20, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for taking the time to leave feedback! We’re glad to hear you found the booking process relatively easy. We’re sorry about the issue with the additional discount code at checkout if you have issues in the future please get in touch with our support team and we’ll be happy to look into this for you. 😊

Rated 5 out of 5 stars

Easy to use

Easy to use, excellent prices!
I was sceptical at first with the price difference compared to booking direct with Tui, but after a bit of research found out this site is owned by Tui! No idea how or why they offer such a discount on this site but they do and its very much welcomed!

April 17, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for your lovely feedback! 😊 We’re glad you found the website easy to use and enjoyed the great savings!

Rated 5 out of 5 stars

Very easy once you decide on your…

Very easy once you decide on your options great price as ever

April 15, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a 5* review!

It's great to hear you were happy with the price of your holiday.

Enjoy your well deserved holiday.

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Great priced holiday. Had to change a passenger within hours of travelling and the staff on the chat helped me and sorted it out very promptly saving me lots of stress. Will definitely book with them again, already looking for next year. Very highly recommended 5*

February 17, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a 5* review!

It's great to hear you were happy with our service.

Enjoy your well deserved holiday.

Rated 2 out of 5 stars

The holiday priceprice appears to be more when…

The price appears to be more when booking is completed.Which makes it not worth booking with holiday hypermarket

March 26, 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to share your feedback regarding your recent booking with us. We are committed to continually improving our services, especially when a customer feels disappointed with any part of the booking process.
We have reached out to request some additional information about your holiday so that we can review the details thoroughly and provide further assistance. Please complete the requested information at your earliest convenience, and we will be happy to look into this for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look