Holidays4dogs Reviews 

6,109
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional care, forming strong bonds, and keeping owners constantly updated with reassuring photos and messages. Many consumers appreciate the straightforward booking process, helpful team members, and the valuable opportunity to meet prospective carers beforehand. Some people also felt that organizing trips is consistently efficient, ensuring pets enjoy a true home-away-from-home environment during every stay. Reviewers consistently note that dogs settle in rapidly, receive plenty of wonderful engaging walks, and are always thrilled to return for future visits.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as warm, attentive, and... See more

Service

Reviewers highlight positive aspects of service, describing it as straightforward, reliable, and... See more

Holidays

Customers report wonderful satisfaction with pet holidays, noting that their dogs receive exceptional care in... See more

Booking process

Users describe positive interactions with booking process, finding the system straightforward, efficient, and... See more

Customer service

Reviewers express high satisfaction and appreciation for customer service, highlighting prompt and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy booking via Sam who was brilliant... Introduced the dogs to Steve and his Wife and all got on great.. The dogs stayed for 3 days and 2 nights and despite it being the first time in 14 years th... See more

Company replied

Rated 5 out of 5 stars

Dolly pulls us down Chris’s drive obviously knows the house and is always happy to see Chris and Maggie. She follows Chris around and is obviously very comfortable in their home running round investig... See more

Company replied

Rated 5 out of 5 stars

I felt very happy knowing that Bailey was well looked after by Alyson. She kept us updated regularly with messages and photos, which put our minds at ease. From her updates, it was clear that Bailey w... See more

Company replied

Rated 5 out of 5 stars

Holiday4dogs gave such a great experience as always, unfortunately a carer was unable to look after our dog due to other commitments, however holidays4dogs were very quick to find an alternative carer... See more

Company replied


Company details

  1. Pet Boarding Service
  2. Dog Hostel
  3. Kennel
  4. Pet Sitter

Written by the company

Holidays4Dogs offer you a choice of fully approved and insured dog carers local to you and all over the UK. ONE-TO-ONE CARE, JUST LIKE HOME * One-to-one loving care for your dog * Stress free home with no other dogs coming and going * All home comforts, just like home * Safe, individual walks, not as a pack * Licensed and insured * Professional 5* reputation and high standard of customer care Our carers have to pass a thorough approval process including our 80 point checklist before joining our team. We are MUCH MORE than just an online directory of dog carers. You will be invited to meet your choice of dog carer BEFORE booking. By doing so you will be able to leave your dog with complete peace of mind knowing exactly where your dog is staying and keep in direct contact with your dog's carer when you are away. We are firm believers in the saying ‘There are no strangers here; Only friends you haven’t yet met’. We believe it's as important to you as it is to your dog to know you have found the right carer for your dog (or dogs) and as such we will help you personally choose one of our recommended carers that is exactly matched to meet your dog's needs. Your dog's carer will be fully reliable, local to you and will offer an exclusive, one-to-one stay for your dog giving them all the love, attention and exercise they truly deserve. FREE to register - Online booking discount via your membership registration. Book anytime 24/7 or call our office within office hours. Join over 69,000 dog owning followers on Facebook. New dog carers applications are always welcome. #PeaceofMindDogCare LOVE - CARE - SAFETY with Holidays4Dogs

Complete peace of mind you need

Written by the company

Excellence in home boarding - Local care for your dog
We are passionate about offering you an exceptional holiday stay for your dog whether it be a family holiday, forced separation or a planned trip, we’re there to help you and your dog to have a stress free time appart. Choose your own local dog carer online or with the help of our experienced team. Let us introduce you and your dog to the best possible local dog carer so that you can fully relax while you are away. Wherever you live we offer a range of fabulous local carers throughout England, Scotland and Wales. Our carers either have a sociable dog of their own for a holiday playmate or no longer have a dog of their own - All our carers are very experienced with dogs and enjoy the company of visiting dogs immensely. All our carers are thoroughly checked and insured by us to operate to our high standards. FREE Registration via our website www.holidays4dogs.co.uk ~ Online booking discount applys ~ STAYING SAFE DURING COVID Holidays4Dogs has always believed and stood by our philosophy that your dog's happiness and safety is best served by ONE-TO-ONE care. This is now more important than ever.  ~ We do not believe in Pack Walks ~ We do not believe in mixing strange dogs in the home ~ We do not believe in day-care dogs coming & going unsettling your dog ~ Our Carers do not believe in profiting from dog's to stay  Instead our carers just LOVE having your dog to stay.  LOVE - CARE - SAFETY
NEW carers always welcome to apply - England, Scotland and Wales
We always welcome interest in becoming an approved Holidays4Dogs carer. Interviews, references and home visits carried out. ~ Do you love dogs? ~Are you retired or at home during the day? ~Do you have experience of having owned a dog? ~Can you offer a pet dog a holiday home? ~ Do you have no small children at home? ~If you own a dog does it enjoy the company of another dog? ~Are you able to give a guest dog plenty of love and attention? ~Do you have a secure and dog friendly garden? ~Do you have access to nice walks? ~Are you an non-smoker? ~Would you enjoy meeting other dog owners like you? Contact Holidays4Dogs www.holidays4dogs.co.uk or email enquiries@holidays4dogs.co.uk

One to one dog care at it's best! Meet your dog's carer before booking.

Love~Care~Safety

Love~Care~Safety
Holidays4Dogs has always believed and stood by our philosophy that your dog's happiness and safety is best served by ONE-TO-ONE care. This is now more important than ever.  ~ We do not believe in Pack Walks ~ We do not believe in mixing strange dogs in the home ~ We do not believe in day-care dogs coming & going unsettling your dog ~ Our Carers do not believe in profiting from dog's to stay  Instead our carers just LOVE having your dog to stay. We offer local care exclusively for your dog, matched and chosen to suit your dog's needs. Always meet your dog's carer BEFORE booking.

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(6,109)

197 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another amazing stay

Another amazing stay. I was delayed at the airport due to storm Claudia and could not pick up on the designated day. The sitters didn’t hesitate to say my dog could stay the night with them . It was a great experience and everyone went the extra mile for us.

November 16, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so pleased we could help with your delay and happy that Henry enjoyed his holiday. Look forward to having Henry back to stay again soon 🐾

Rated 5 out of 5 stars

Sandy enjoyed a wonderful 3 days with…

Sandy enjoyed a wonderful 3 days with Steve and Lucy, the best of carers. We felt completely confident leaving Sandy and highly recommend Steve, Lucy and Holidays 4 Dogs.

November 22, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so pleased to hear that Sandy had a wonderful holiday and you felt confident Sandy was in safe hands. We look forward to her next holiday 🐾

Rated 5 out of 5 stars

Great first time experience

The online documentation is comprehensive and clear. When we encountered a problem updating information, the team quickly sorted it. All our dealings with them have been efficient and friendly. There is a high level of care so that we were confident that our dog would be in safe hands

November 19, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so pleased we were able to sort any issues for you and that we were able to help with Esme's holiday, we look forward to seeing Esme again soon 🐾

Rated 5 out of 5 stars

Best dog carer - Corinne

Always feel happy leaving Bonnie with Corinne. She takes such good care of her. I am very grateful to have found such a wonderful dog loving carer for my little Bonnie. Thank you again Corinne x

November 19, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so happy to hear that Bonnie enjoys her holidays, we look forward to having her back again soon 🐾

Rated 5 out of 5 stars

Great experience as usual

Great experience as usual, Sue is wonderful with my dog

November 11, 2025
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Reply from Holidays4dogs

Thanks so much for leaving a review. Sue is very much looking forward to having Winston back again soon 🐾

Rated 5 out of 5 stars

Useful to find an excellent experienced…

Useful to find an excellent experienced dog sitter so close to home.

November 15, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are happy we were able to find Jasper a wonderful local carer, we look forward to having him back again soon 🐾

Rated 5 out of 5 stars

Very kind lovely people

Very kind lovely people. Freddie loved his time staying with Di.

November 8, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so pleased Freddie enjoyed his holiday and we look forward to having him back again soon 🐾

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I needed short notice care for Luna and the team delivered.

October 27, 2025
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Reply from Holidays4dogs

Thanks so much for your review, we are so pleased you had a fantastic experience. We can't wait to have Luna back again soon for her next holiday🐾

Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Caroline and Roger for our Sprocker, and I can honestly say they are fantastic. I wouldn’t have anyone else to look after Dougie and he loves going to visit them. They genuinely care about him and send regular updates whilst we were on holiday. Thank you for being a fantastic sitter!

November 1, 2025
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Reply from Holidays4dogs

Thanks so much for your lovely review. We are so happy Dougie enjoys his holidays, we know Caroline & Roger do too! Hope your regular updates reassure you and enable you to have a relaxing holiday 🐾

Rated 5 out of 5 stars

Holidays4dogs has great selection of…

Holidays4dogs has great selection of dog sitters, are helpful & prompt to reply. Feel very comfortable using their knowledge & expertise for our dog.
We chose Chantal who had great experience with border collies & our dog was perfectly happy staying with her. Would definitely recommend Chantal.

October 23, 2025
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Reply from Holidays4dogs

Thanks so much for your wonderful review. So happy that you feel comfortable that Reacher is in excellent hands whilst you are away. We look forward to having Reacher back again soon 🐾

Rated 1 out of 5 stars

Absolutely would not recommend

Edited based on the reply!
Absolutely disgusting reply, and the lies in the email of the ‘carer’ contradicting himself is unbelievable! But hey shockingly it’s myself that is at fault for not raising it sooner. You shouldn’t send a review out 3 days later and not expect a comment! Also quite frankly I have much better things to do with my time than argue over a bowl that was apparently “washed” twice a day for 17 days but came home on top of a CLEAN bowl with black mould on it. To which as never happened in all the years we’ve used this bowl. I’d rather you didn’t reply if that’s your response. I assume it’s always safe to side with your carers!

Absolutely would not recommend!

Water bowl had black mould in it when we picked up our dog and her breath smelled the same as the bowl. Now they are trying to lay the blame on the dog bowl being porcelain! What a complete joke, she’s had that water bowl for 5 and a half years and at no point has there ever been mould in it.

Do not trust your dog with the carers of this company.

When I raised it they said it was my fault for supplying a porcelain bowl.

October 29, 2025
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Reply from Holidays4dogs

We’re very sorry to hear that you were unhappy with your experience and understand your concern. Julie, the owner of Holidays4Dogs, has spoken at length with you, your partner and the carer involved to fully understand what happened.
No issues were raised when your dog was collected, so we were unable to address any issues at that time, and we were made aware three days later. We did request photo evidence to help us investigate, but unfortunately, none was provided.
The carer in question has many regular, repeat doggie guests and has never previously received a complaint. We take all feedback very seriously, and the cleanliness, safety, and wellbeing of every dog in our care remain our highest priorities.
If you do wish to provide any further feedback, please do get in touch.
Kind regards,
Holidays4Dogs

Rated 4 out of 5 stars

Our carer

Our carer , Mike, has been outstanding in his standard of care , and has clearly formed a strong bond of affection and friendship with Milo, looking after him multiple times over the past 18months.

My only criticism is that Holidays 4 Dogs are rarely at the end of the phone, and call backs need to improve without having to resort going through the carer to get a response.

October 24, 2025
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Reply from Holidays4dogs

Thanks so much for leaving a review. We are so pleased Milo enjoys his holidays with Mike.

We are sorry you have struggled with speaking to us on the phone. We are in the office Monday - Friday 9am - 3pm on our office line 0800 2300 266. This line can get busy so please do leave a message, email us at enquiries@holidays4dogs.co.uk or WhatsApp on 07436 269602 and let us know a good time to return your call, we will happily do this 🐾

Rated 5 out of 5 stars

Xolo and Cinnamon's fabulous holiday

A huge thank you to Jackie and Mike for taking excellent care of our canines for 5 days. We had regular updates and lovey photos. Plus points for us are the amount of time that Jackie and Mike can give to Xolo and Cinnamon. The wonderful countryside walks right on their doorstep and a good sized, secure garden for fun and games. We wouldn't hesitate to ask them to look after our dogs again.

October 15, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so happy that Xolo & Cinnamon enjoyed their holiday and you were kept well updated with lots of pictures. We hope we can help again soon with their next holiday 🐾

Rated 5 out of 5 stars

Excellent care…

We felt reassured that our dogs were safe and well looked after

October 20, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so happy you were reassured that Tess & Winston were having a lovely holiday, we look forward to helping with their next one 🐾

Rated 5 out of 5 stars

Holiday4dogs gave such a great…

Holiday4dogs gave such a great experience as always, unfortunately a carer was unable to look after our dog due to other commitments, however holidays4dogs were very quick to find an alternative carer. Ian and Julie were brilliant! They loved Buzz like their own and sent us so many pictures and videos and we knew he was being very well looked after. We will absolutely use Ian and Julie again to look after Buzz and I already know he will be excited to see them.

October 19, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We know how important it is to have the correct carer for your dogs and will always work very hard to find alternative care should you need this. Ian & Julie are wonderful carers and we know they loved having Buzz stay for his holiday 🐾

Rated 5 out of 5 stars

Great carer

Holidays4Dogs worked hard to find a replacement carer when our original carer had an accident. We couldn't have been happier with Caroline as our new carer. Finn is quite a nervous dog but he was so welcomed by Caroline and family (including Ralph their dog) that he settled really quickly. Caroline sent plenty of updates and we could see how happy Finn was from day 1. We will certainly be using Caroline again in the future.

October 6, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so pleased we were able to find an alternative carer for Finn, after your original carers unfortunate accident and also that Finn had a wonderful holiday with Caroline 🐾

Rated 5 out of 5 stars

Meg had a wonderful time with June,she…

Meg had a wonderful time with June,she settled in immediately and was spoilt rotten ! June kept me updated with photos just to reassure me that Meg was settled and ok. I would highly recommend June and will be looking to book her for further holidays for Meg

October 13, 2025
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Reply from Holidays4dogs

Thanks for your review. We are pleased you were kept updated on how Meg was enjoying her holiday, we hope this enabled you to relax and enjoy yours 🐾

Rated 5 out of 5 stars

Wonderful!

Philip and Janet took such great care of Finn & Freddie once again. We can enjoy our holidays without having to worry about them, thank you!

October 13, 2025
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Reply from Holidays4dogs

Thanks so much for your review. So happy that you can enjoy your holiday knowing Finn & Freddie are in wonderful hands 🐾

Rated 5 out of 5 stars

Susan looked after our dog Woody for…

Susan looked after our dog Woody for the day while we attended a wedding, and she was absolutely wonderful. Her location was perfect, and her facilities were ideal for Woody. We met Susan and her dogs beforehand to make sure everyone got along, and they did perfectly. Susan was confident, kind, and always easy to contact. Woody was clearly very well cared for, and we felt completely at ease knowing he was in such good hands. Highly recommended!

October 4, 2025
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Reply from Holidays4dogs

Thanks so much for your review. We are so pleased that Woody enjoyed his stay, hope you had a wonderful time too! 🐾

Rated 5 out of 5 stars

Puppy's first stay away from home

It was the first time leaving our 8 month old puppy but the whole experience was great. Our carers Steve and Lucy were fantastic and we can highly recommend them. Our dog had a fabulous few days and we would definitely book Steve and Lucy again.

October 4, 2025
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Reply from Holidays4dogs

Thanks for your review. We are very happy that Isla enjoyed her holiday, we look forward to having her back again soon 🐾

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