We had such a positive experience from start to finish. From our initial enquiry right through to booking, everything was handled smoothly and professionally. Sarah was friendly, patient and really... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have been booking through Holidays please for the last six years. Debbie is the rep that we liase with, Debbie is warm, friendly, chatty and very helpful. She knows exactly what we look for in our... See more
Company replied
Just booked our family holiday to The Maldives for next year. Stacey has the patience of a saint! I made so many changes before actually booking, due to my husband changing his mind on accommodation,... See more
Company replied
We had to rearrange our holiday because of illness but Christine of holidaysplease made the change smooth and efficient. We had a great week in Marrakesh. Tui Blu Medina Gardens was in the heart of th... See more
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Company details
Written by the company
Founded in 2002, our aim is to combine the expertise of the high street with the convenience of the internet, driven by the personal service of an experienced team of homeworking independent travel agents. Our commitment to fantastic customer service is reflected in our wonderful TrustPilot reviews, and the awards bestowed upon us by the travel industry. In recent times, Holidaysplease has been awarded Travel Weekly's Online Agency of the Year 2022/23, Travel Trade Gazette's Top Online Agency 2021/22 and Luxury Homeworking Business of the Year 2020/21.
The Holidaysplease difference
Written by the company
- Your holiday, built around you...
- Say goodbye to trawling the internet for your perfect holiday. At Holidaysplease, we believe your holiday is as unique as you are and should be treated as such. Our team of experienced travel agents get to know you personally, and utilise our connections with 100's of travel suppliers to bring you your dream escape.
Contact info
3 Church Court, Cox Street, B3 1RD, Birmingham, United Kingdom
- 0845 3 65 65 65
- admin@holidaysplease.com
- www.holidaysplease.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very warm welcome.
Very warm welcome from Liz at this charming site a short drive from The Lizard, we stayed in Pilgrims Rest, had roomy, comfy bed and all you need for a restful holiday, sat on decked area and watched Turkey George and his family + other chickens happily pecking about. Will be back again.
July 6, 2024
Unprompted review
A true star!
I was introduced to Jenny via an acquaintance who highly recommended her. She was not wrong! Jenny worked really hard to provide us as a family with the best package deal and has remained available as and when required to assist with our minor issues.
June 17, 2024
Unprompted review
Reply from Holidaysplease
Thank you for sharing your kind words. It is wonderful to hear such positive feedback for Jenny. I know she will be thrilled to hear this!
We pride ourselves on always being available for our customers and I'm so happy to hear Jenny was able to assist you with your holiday requirements.
Above and beyond.
Have used Stacey at Holidays Please for a good few years now. She always goes above and beyond to find you exactly what you want and her personalised customer service is second to none.
July 3, 2024
Reply from Holidaysplease
Thank you so much for your wonderful review! We're thrilled to hear that Stacey provided you with such efficient and professional service while booking your family holiday. It's fantastic that she went above and beyond to ensure you found the perfect holiday with a fantastic deal, using her personal touch and attentive listening skills to meet your needs.
We're honoured to have earned your recommendation and look forward to assisting you with your future travel plans. Please don't hesitate to reach out to Stacey or our team whenever you're ready for your next adventure!
Great service and very helpful
Explained what we wanted from our holiday and Matt found us the ideal holiday straight away. Such a lovely location and accommodation that we decided to book a two week holiday instead of one week!
July 3, 2024
Reply from Holidaysplease
Matt is dedicated to ensuring our customers find the perfect getaway, and we're thrilled that he could exceed your expectations. We look forward to assisting you with your extended holiday and any future travel plans you may have.
Highly recommended
We Booked our family holiday with Stacey after her being highly recommended . She was so efficient & professional and went above and beyond to find us the perfect holiday with a fantastic deal. She used a personal touch and listened to what we wanted from our break ,
Will be using Stacey’s services from now on.
July 3, 2024
Reply from Holidaysplease
Thank you so much for your glowing review! We're thrilled to hear that Stacey provided such efficient, professional, and personalized service while booking your family holiday. It's wonderful to know that she went above and beyond to find you the perfect holiday with a fantastic deal, listening carefully to your preferences and ensuring your needs were met.
Stacey is truly dedicated to delivering exceptional experiences, and we're delighted that she has earned your trust and recommendation. We look forward to assisting you with your future travel plans and continuing to provide you with outstanding service
Superb service with the personal touch
This is the second time we’ve used Wendy at Holidays Please and we’ve been so pleased with the service again. Wendy went to great lengths to find the exact holiday we wanted and then kept in touch with us before we left, even checking us in on our flights. She also sent us a lovely book on our holiday destination which was a lovely touch. We had an issue getting in to our property when we arrived in Majorca but one call to Wendy and it was sorted in ten minutes. Highly recommend Holidays Please .. their agents go above and beyond
June 29, 2024
Unprompted review
Reply from Holidaysplease
Thank you so much for your kind words and for choosing Wendy and Holidaysplease again for your holiday planning. We're thrilled to hear that Wendy provided you with exceptional service, going above and beyond to ensure you had a wonderful experience.
Wendy's dedication to finding your ideal holiday, keeping in touch throughout, and even assisting with check-ins and resolving issues promptly demonstrates our commitment to excellent customer service. We're delighted that the little touches, like the book on your holiday destination, made a positive impact on your trip.
Your recommendation means a lot to us, and we look forward to assisting you with your future travel plans. Please do not hesitate to reach out if there's anything else we can do for you!
Our holiday rep
Our holiday rep. was very helpful in organising our holiday for us. Nothing is ever too much bother and she is always exceptionally pleasant. The customer service she provides is second to none.
June 22, 2024
Reply from Holidaysplease
We truly appreciate your feedback and look forward to assisting you with your future travel plans. Please don't hesitate to reach out if there's anything else we can do for you!
I was put in touch with Sarah Lake…
I was put in touch with Sarah Lake frome holidays please via my daughter, wanting to book a holiday to mauritius sarah was was very professional, curtious,no job was to small, sarah answered all of our questions and her communication was second to none! sarah always kept us updated as to what stage we were at, Making it a very plesent experience indeed.I could not recommend sarah, and holidays please highly enough! thank you.
June 17, 2024
Reply from Holidaysplease
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that Sarah provided you with such a professional and courteous service while booking your holiday to Mauritius.
Sarah's dedication to ensuring no detail was too small and her excellent communication skills are truly commendable. We strive to make every experience pleasant and seamless, and Sarah's updates throughout the process clearly made a positive impact.
Your recommendation means a lot to us, and we look forward to assisting you with future travel plans.
Thank you once again for choosing Holidays Please and for your kind words about Sarah!
A very helpful and informative meeting…
A very helpful and informative meeting with Sarahj,and we booked our holiday with no hassle whatsoever.
June 8, 2024
Reply from Holidaysplease
Thank you for sharing your experience! We're delighted to hear that your meeting with Sarah was helpful and informative, leading to a hassle-free booking for your holiday. Sarah is dedicated to providing excellent service and ensuring that your travel plans are smooth and enjoyable.
Planning a future holiday to vietnam…
Planning a future holiday to vietnam with Michaela, very knowledgeable, friendly. Pretty sure I'll be booking with her soon
June 13, 2024
Unprompted review
Reply from Holidaysplease
Thank you for sharing your experience! We're thrilled to hear that Michaela has been so helpful and knowledgeable in planning your future holiday to Vietnam. Her friendly and professional approach makes her a valuable asset in creating memorable travel experiences.
We had the pleasure of using Jane…
We had the pleasure of using Jane Wollaston to book our holidays. She is helpful, knowledgeable and goes the extra mile to make sure we get the trip we’re looking for! Nothing is too much trouble. Takes all the pressure out of spending endless hours researching myself!
Can’t recommend her highly enough
June 3, 2024
Reply from Holidaysplease
Thank you so much for your wonderful review! We are thrilled to hear that Jane provided you with such exceptional service while booking your holidays.
Her helpfulness, knowledge, and willingness to go the extra mile exemplify the level of service we strive to deliver to every client.
We understand the value of taking the pressure off endless hours of research, and we're delighted that Jane could assist you in finding the perfect holiday without the hassle.
I cannot thank Stacey enough for the…
I cannot thank Stacey enough for the hours she put in arranging our holiday to Barbados next Spring and a cruise early next year. Booking it for several people must have bee a nightmare, with all having differing timescales and requirements. Nothing was too much trouble, even out of office hours. I honestly wouldn't use anyone else!
May 31, 2024
Unprompted review
Reply from Holidaysplease
Thank you so much for your heartfelt review! We are incredibly grateful for your kind words and thrilled to hear that Stacey went above and beyond to arrange your holiday to Barbados next Spring and your upcoming cruise.
Ensuring that everything was seamlessly organized for several people with different schedules and preferences can indeed be challenging, but Stacey handled it with grace and dedication. Her commitment to exceptional service, even outside regular office hours, truly reflects our commitment to making your travel experience as smooth and enjoyable as possible.
We are honored that you chose us to plan your holidays, and your trust means the world to us
Honeymoon to Sri Lanka & Maldives
We booked our honeymoon to Sri Lanka and the Maldives through holidaysplease as we had found that other travel agents quotes were very expensive. We started our booking journey with another agent who left the company before we departed. Linda then took over and was absolutely amazing! Super quick in her responses and ensured we got the train tickets we were desperate for in Sri Lanka. Any little query we had was no trouble and her communication was top notch! We had the best time ever on honeymoon. All of the hotels/resorts that they had chosen were outstanding and everything ran very smoothly. Thank you for helping us book our honeymoon of a lifetime!!
April 22, 2024
Unprompted review
Reply from Holidaysplease
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you had the honeymoon of a lifetime in Sri Lanka and the Maldives.
It's fantastic to know that Linda was able to step in and provide you with exceptional service, ensuring all your needs were met quickly and efficiently. Securing those train tickets and answering all your queries promptly is exactly the level of service we aim to provide.
We are delighted that you enjoyed the outstanding hotels and resorts we selected for you and that everything went smoothly throughout your trip. Your kind words and satisfaction mean the world to us.
Thank you for choosing Holidaysplease to help plan such a special occasion. We look forward to assisting you with future travels and creating more unforgettable memories.
Nothing too much trouble!
We have been using them for 6 years and they always go the extra mile. My wife and I need extra assistance at airports due to disability and it is a huge advantage to have representatives who make the necessary arrangements. Thank you, Stacey.
A pleasure to deal with.
May 25, 2024
Reply from Holidaysplease
Thank you so much for your continued trust and loyalty over the past six years. We are delighted to hear that you and your wife have had such positive experiences with our services. Providing the extra assistance you need at airports is something we take great pride in, and it’s wonderful to know that our efforts have made your travels smoother and more enjoyable.
Stacey will be thrilled to hear your kind words. Ensuring that every detail is taken care of and going the extra mile for our clients is what we strive for every day. It’s a pleasure to assist you, and we look forward to continuing to make your future travels as seamless and enjoyable as possible.
Thank you once again for your lovely review and for choosing us to be part of your travel experiences.
---
Our Route66 adventure
We recently returned from our Route 66 adventure organized by Michaela Peters.
We wanted to say thank you so much, words cannot explain how appreciative we are of all Michaela's hard work for our once in a life time adventure. All the information was spot on, the trip went smoothly with no booking information or issues. We feel like Michaela went above and beyond to help us, her replies were instant and in great depth to allow us to understand everything first time.
All of her personal suggestions were brilliant and glad we listened to every single one of them! We loved Williams and driving to the grand canyon like she suggested instead of the train, in fact I think this was the best part of the trip! We've had discussions of doing it again in the near future, but next time in an RV as we are braver now haha!
The Route66 was everything we dreamt of and more. If anyone is thinking of doing it, DO IT. Money comes and goes but you will never forget this experience. And if you do it, get Michaela Peters to organize it with you, everything was made so much easier and we didn't find it overwhelming at all with her help.
Thank you again, we both loved America and Route66 and now everyone we know wants to do it! If they ever actually act on this, we will 100% be recommending Michaela Peters.
Thank you again!
April 24, 2024
Unprompted review
Reply from Holidaysplease
Thank you so much for your heartfelt and wonderful review! We are absolutely thrilled to hear that you had an unforgettable Route 66 adventure and that Michaela played such a significant role in making it a smooth and memorable experience.
Michaela takes great pride in her work, and your kind words affirm her dedication and hard work. We're delighted that her detailed information and personal suggestions added so much value to your trip. Williams and the Grand Canyon are indeed breathtaking, and we're glad you enjoyed that part of your journey the most.
It's fantastic to hear that you’re considering another trip, perhaps in an RV next time! Your adventurous spirit is inspiring, and we're excited for the new experiences that await you.
Your advice to others about embarking on the Route 66 adventure is spot on—memories like these are priceless. Thank you for your enthusiastic recommendation of Michaela. We are confident that she will continue to provide outstanding service to anyone planning their adventure.
excellent pleasant service
May 21, 2024
Andy is a Legend
It's holiday time, and we of course headed straight to Andy at "Holidays Please". No Brainer!!
We gave Andy our requirements and he didn't disappoint. He came back with a good price, but I wondered if he could give us more. Yes, he can!!
Andy works extremely hard so we can get the best deals. He is always cheerful and happy to help.
We don't go with anyone else when we book our holidays to Florida & always recommend him to family & friends. We know we're in good hands. Thanks Andy
Now bring on the holiday
April 30, 2024
Excellent again Amy!
Excellent friendly service as always from Amy, she is the best!, and secures the best price
May 16, 2024
Fantastic service from Rebecca
Fantastic service from Rebecca, kept updated regularly.
A wonderful holiday made much more enjoyable due to the ease of booking and travel agent support and advise
May 13, 2024
Unprompted review
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