Holistapet Reviews 

Great products, fast shipping!

Our big Lab began limping two years ago. Vet recommend was hip surgery. A dog trainer recommended CBD OIL and a suspension bed (Amazon). Worked, and continues to work. No more limping.

HolistaPet does what they say they will do, my older girls here rely on that therapy and HolistaPet provides it. Quite simple the best.

Good product, but unfortunately I was not able to get positive results for my donkey with advanced arthritis changes in one of his knees. HolistaPet stood by their guarantee and refund my purchase in full. Super friendly and empathetic to my situation. Would definitely purchase from them for me and my dog.

I've been using HolistaPet's CBD products for my 16-year-old senior dog for the past couple of years, and the results have been remarkable. Not only has it helped extend her life, but it has also significatly improved her quality of life. The CBD supports her appetite and keeps her joints well-lubricated, contributing to her overall comfort and well-being.
Having worked with several other companies in the past, I can confidently say that HolistaPet stands out. Their products are of the highest quality, and their customer service is exceptional. Recently, I received a damaged bottle just before leaving town, and their team responded quickly and professionally, ensuring I received a replacement before my trip. This level of care and attention meant a great deal to me, and I truly appreciate the support they provided during such a crucial time.
Thanks to HolistaPet, I've found a company I can trust, and I will continue to choose them for all my pet's CBD needs. Their products and customer service are simply unparalleled.

Great products but have had terrible customer service and their website doesn't recognize discount codes. I am always getting emails from them with discounts for me to order. I then go to order and their system always tells me invalid code. I send emails to their contact address and then they give me a special code that is only active for 10 minutes. Good luck with that. Unless they fix their systems I would another vendor.

Slowest shipping ever!!! My order was placed on a Monday and five days later it still hasn't even been shipped. Emails to the company are answered by AI, not even a real person.

Horrible customer service and poor business practices. Seemed better in the past; nonetheless we will shop elsewhere as the industry is replete with pet CBD vendors.

Discontinued Ordering
I used Holistapet for several years, but discontinued ordering and now receive CBD for my dog from a different but trusted vendor. When I received some wrong product and all I was able to get from customer service is "we will contact you in 24 hours" The only word they didn't include was "NOT" (CBD is not inexpensive). It now has the feeling the company has been purchased or management greatly changed. Every interaction in the last year was completely different than when I started using their product several years ago.

Just received a email from holistapet allegedly from their CEO , thanking me for being a customer, I’ve purchased many CBD treatments for my dog over a few years. However now when I click the link to open their website I get an Access Denied prompt pop up stating the site owner has set restrictions for me accessing the site .

I have been ordering CBD capsules for a few years my pup is doing really good
Customer service takes care of any questions I have

I've been ordering CBD oil for my cat who is 14 years old and has spinalosis I couldn't touch him on his back by the tail. He would cry out. The vet prescribed pain medication but I wasn't interested in him being addicted to pain meds. So I took a chance with CBD oil. I've been giving it to him for a few months now and I can pet him in that spot and he is okay with that. His spinalosis is permanent but he is comfortable and happy.

I was having trouble trying to cancel a subscription with Holistapet and Janine Blakewell from customer support took care of it quickly. She saved me perhaps hours of trying to search for a way to do it myself.
Thank you Janine!!!

Tried ordering the larger cbd for my 2 elderly dogs and for the last 6 months the only send me one bottle of the smallest size. Surprisingly enough i am getting charged for the big one still.

Worse company ever!!!! DO NOT PURCHASE ANYTHING from the website-you will never ever get your products!!!!! I ordered my products in the beginning of September. Is still do not have my order. To top it off NO ONE will answer the customer service phone number. I have a credit card investigation going on! I REPEAT DO NOT PURCHASE FROM THE WEBSITE!!!!!!

The products are good, but the customer service is so horrible to the point of actual theft. Once, a monthly order was not delivered but I thought maybe it was my mistake somehow and I didn't investigate. The second time this happened (within a few months) I did investigate and the shipping company told me it was "returned to sender" despite months of delivering to the same address. HolistaPet provided no notification of any error at any point and didn't respond to emails or calls. So now they have the product I bought and my money. I'm not sure what that is if not theft.
Additionally, the online interface has always been glitchy and a pain to deal with. The products seemed alright, but definitely not worth the hassle at this point.

Waited 30 days for the product and never recieved it. The last order took over 14 days to get. Customer Service blamed it on the shipper. I was told once the shipper has the order they have no control. Get a new shipper.

Their produts are good but God help you if you need to contat cutstomer service!!! When you call you always get a voice mail & no one calls you back!! You sent a detailed email & someone sends you a return email in 4 or 5 days & says "how can I help you?"
Very frustrating!!

I have been giving my dog Holistapet treats for years now and she absolutely loves them! Our dog suffers from anxiety, and these treats calm her down while offering a delicious snack that she loves. Recently when my dog was sick, I was supplementing her pain meds with Holistapet oil and treats, which helped her pain and increased her appetite. They were much easier on her system than the prescription meds and she actually enjoyed eating them.