Hollywood Music Shop 

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Rated 5 out of 5 stars

Sorry my review was so late! Yes most definitely I'd highly recommend not just for guitar stuff such as Effects pedals, but also for guitars and even Pedalboards and cables etc. Pitty there's no... See more

Company replied

Rated 5 out of 5 stars

In recent years HMS have really improved the quality and variety of their stock. They have always had good and knowledgeable customer service but I may have gone into London to get high end guitars, n... See more

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Rated 5 out of 5 stars

Great selection of instruments with friendly knowledgeable staff. I've bought a number of guitars and accessories here and always been delighted with the product and the service. Nice just to pop in... See more

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Rated 5 out of 5 stars

There’s a good reason why Hollywood Music has a 5 star rating- because there’s no way to give them 6 stars! Good prices, good communication, fast and reasonable delivery, special handling and very... See more

Company replied

Company details

  1. Musical Instrument Store

Information provided by various external sources

Established in 1990, we are a fully authorised independent high-street music store. Our 1500 square feet showrooms stock quality instruments from: Gibson, Fender, Gretsch, Jackson, Martin, Guild, Tanglewood, Vox, Boss, Orange, KORG and many more - all with expert friendly advice and friendly service.


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(63)

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Rated 5 out of 5 stars

100% Satisfaction

Always had great service​. Customer service 100%.

June 28, 2017
Unprompted review
Hollywood Music Shop logo

Reply from Hollywood Music Shop

Thank you for a great review!

Rated 5 out of 5 stars

Good easy to use website;friendly team …

Good easy to use website;friendly team who kept me fully updated on delivery date of my new amp!

June 27, 2017
Unprompted review
Hollywood Music Shop logo

Reply from Hollywood Music Shop

Thank you for a great review! We really appreciate your feedback.

Rated 3 out of 5 stars

First guitar I ordered was out of …

First guitar I ordered was out of stock, chose a used guitar which I was told would be in working order but has a wiring problem on the volume knob/pickup selecter. This causes the sound to cut out completely quite a lot...very annoying.

June 27, 2017
Unprompted review
Hollywood Music Shop logo

Reply from Hollywood Music Shop

Thank you for your review! We really appreciate your feedback.If there's anything we can do to improve our service or help you out, just let us know. If an instrument has a problem, we're always keen to correct it for you. I realise it's not so easy if you're not local, but you can always get in touch to discuss the problem. We always check guitars are working before we send them out, but very occasionally an intermittent fault doesn't show up immediately.

Rated 5 out of 5 stars

By far the best music shop in Beds/Bucks area

This is truly an excellent shop. The staff are friendly and helpful and will do their best to help you find the right purchase. Their prices are competitive with the online prices. You don't come out feeling hassled or ripped off, but rather that you've had a great buying experience and have come away paying a fair price for a quality instrument. I really cannot recommend this shop highly enough. They offer a lifetime guarantee on their instruments as well. Do yourself a favour and support a high street music shop rather than buying online - it's worth it for the service alone.

November 9, 2012
Unprompted review
Rated 5 out of 5 stars

Forget buying online, visit a real shop

I have bought a couple of guitars from this shop. Every time you go in you are made to be welcome. There is no high pressure sale and the guys always make time to explain the pros and cons of the instruments are are happy to demo them.

There is a wide range of stock... its like being a little kid in a toyshop.. could browse for hours. Give them a go, you can not go wrong.

August 4, 2012
Unprompted review
Rated 4 out of 5 stars

Great company who kept me informed at every stage of the order

Had trouble with other sites whilst trying to buy the same item, other websites saying on order 3-5 days until dispatch but when this didn't happen i was told it would be 4-12 weeks!
This site is one of those that refreshes hope in individually owned music shops :) at every step of the order I was emailed and the page was easy to use and self explanatory.
Placed my order on a Saturday evening and it arrived 4 days after which is great for a bulky item :) The item was impeccably wrapped and protected and arrived in mint condition.
Would fully recommend this site to anyone!

March 17, 2012
Unprompted review
Rated 4 out of 5 stars

Gift Certificate

Had a bit of trouble with this - wouldn't accept email address for recipiant, but eventually went through. Staff were helpful and polite when I phoned.

March 10, 2012
Unprompted review
Rated 5 out of 5 stars

very good

CD player was delivered two days after I ordered it. Very good service. Would use you again with no worries.

Thank you.

February 28, 2012
Unprompted review
Rated 5 out of 5 stars

An excellent and well stocked shop with helpful and freindly staff.

I've been using Hollywood Music for a couple of years now and much prefer using an independant shop such as this to a 'national chain' type store. The guys are always friendly, knowledgable and very helpful.

One of the big plus points is that the shop is staffed by guys from the industry - not with teenagers who are only in there to get more time playing the guitar.....we have all been to those shops - you know, the ones where the customer is a bit of an inconvenience! Hollywood could not be further from this!

They have an excellent stock of big name guitars/fx/amps and a superb keyboard department. My only gripe is that there is no home recording section, which is what I have been setting up just recently. I would have preferred to have bought monitors and software from the Hollywood team rather than give my hard earned cash to a competitor but you can't win em all!

As an example of their excellent service, I bought an FX unit via the mail order website last year and wanted it to use that evening. I gave them a ring and explained that I had a practise planned and would like to try it out so they arranged for me to pick the item up and even managed to spot I had actually ordered the wrong model. The correct model was waiting for me at the shop that evening. Excellent guys!

Simply one of the best music shops in the area by miles.

February 26, 2012
Unprompted review
Rated 5 out of 5 stars

fantastically friendly & extremely helpful

my husband wanted an electric guitar for Christmas, he gave hints as to what he wanted - hollywood music worked with me to have it despatched on a day I could be around for delivery so he wouldn't see. Price was great and the guitar went down well.

February 23, 2012
Unprompted review
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