Hollywood Browzer Reviews 455

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Hollywood Browzer products are the best dermaplaning items on the market. Others have been known to cause some bleeding and the blades wear easily but not these products- my sensitive skin feels smoot... See more

Company replied

Rated 5 out of 5 stars

The Hollywood Browzer have changed my life. No more pesky hairs or peach fuzz. For someone who regularly visits the salon (pre covid) I have seen how popular Dermaplanning is. Constantly booking yours... See more

Rated 5 out of 5 stars

The Hollywood Browzer dermaplaners are the best on the market without a doubt! I used to think all facial razors were created equal, but they're not. I've tried others and they were scratchy and cau... See more

Company replied

Rated 5 out of 5 stars

I got the Ultimate Pamper Kit and was super excited to try all the products. There were a couple of bits in there I wasn't expecting including a lovely compact mirror and hairband - both nice surpr... See more

Company replied

Company details

  1. Wellness Center

Written by the company

Hollywood Browzer Beauty is an award-winning beauty tools and accessories brand specialising in eyebrow shaping, hair removal & dermaplaning tools. The brand was founded in 2017 by former actress and producer, Amy Anzel, after discovering this beauty 'secret' aka dermaplaning, while living in LA. She felt that every woman should experience this same pain free hair removal, eyebrow shaping and glowing skin that celebrities and Hollywood A-Listers were experiencing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

455 reviews

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Rated 5 out of 5 stars

Excellent site

Very quick delivery, great products

June 1, 2021
Hollywood Browzer logo

Reply from Hollywood Browzer

We're so pleased to hear this Ruth! If you have any questions about the products, please do not hesitate to let us know. We are always more than happy to help you! Hollywood Browzer Beauty x

Rated 1 out of 5 stars

Product is good although the service is not

Product is good although the service is not!
I had a discount code which initially worked online, but when I went to pay via Apple Pay the code disappeared and I was charged full price.
I then contacted the customer service team, and had a reply, but have not received another reply to my response.
I believe the company are trying to ignore me so I go away!!

June 1, 2021
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Reply from Hollywood Browzer

Hi LParsons, we are so sorry you feel this way. We did email you back but received no response but we would love to get this rectified for you. Please send us an email directly to info@hollywoodbrowzer.com and we will ensure this is taken care of. Please do not hesitate to ask us any further questions should you have any. Hollywood Browzer Beauty x

Rated 5 out of 5 stars

Excellent customer service

I had a problem where a couple of items were missing. I emailed and received a reply very quickly and the missing items were received a couple of days later. Very good customer service.
I bought these as a gift because I’ve been using the Hollywood browser for some time and it’s brilliant!

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Fab product, highly recommend

I have had this product for a couple of months now. For personal reasons it had been in my cupboard for a while, then I started to worry about using it and how long it would take...I needn't have worried at all! Took minutes to do, no pain and my face feels soo smooth 🥰 I wish I'd brought one years ago, can't recommend enough for anyone who is wanting to remove their peach fuzz 🍑👍🏻 x

May 20, 2021
Unprompted review
Rated 1 out of 5 stars

I honestly regret the day I bought and…

I honestly regret the day I bought and used this item. Looking back, the peach fuzz in my face was not even worth what I am dealing with now. It’s been over a year since I used the browser. Ever since I’ve gone from clear skin, to having adult acne which I have not been able to shake since. My confidence has bombed and I have not found a way to fix my skin. It al began after I used the browser. I really advise anyone who is considering this product to speak to a professional first.

May 20, 2021
Unprompted review
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Reply from Hollywood Browzer

Hi there, we are so sorry to have read this and your experience with the Browzer. This is extremely strange and unusual, the Browzer should absolutely not change your skin type long term. Please get in touch with us at info@hollywoodbrowzer.com with your order number and we will look into this for you. Hollywood Browzer Beauty x

Rated 5 out of 5 stars

Excellent experience!

Excellent customer service and experience purchasing! I had a discount code which didn’t apply correctly and I received a super fast response and they very kindly refunded me the value instead.
Can’t wait for my next purchase!

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing little thing

Absolutely amazing little thing! I suffer from sever psoriasis and it has allowed me to shave under my arms safely with very little chance of cutting myself. It has also worked wonders on my face getting rid of peach fuzz! Thanks Hollywood browzer 🥰

May 12, 2021
Unprompted review
Rated 5 out of 5 stars

Love it…

I love this tool and how lovely and soft my skin feels when I’ve used it. I was a bit dubious at first and worried I’d get super fast regrowth, but it honestly doesn’t grow back at an increased rate. Make up stays fresh and smooth for longer too! Highly recommend.

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely love this product...but have recommendations

I absolutely love this product.... but I think it could be improved in so many ways!!
Example- it’s just not a sustainable product! So much waste. Why not make a high quality holder where buyers can subscribe to a replacement blade package?? Also have it double ended so that you can do your face- flip to the smaller blade for your brows!! Amazing amazing product but let’s look after the planet Hollywood browser

April 16, 2021
Unprompted review
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Reply from Hollywood Browzer

Hi Marie, we are so pleased that you love the Browzer! Thank you for your feedback. Great minds think alike... we do have a dual sided Derma-Browzer which is multi-purpose and helps us cut down on plastic, I will link this below for you. We are also in the process of manufacturing eco-friendly additions to the Hollywood Browzer Beauty family. Thank you for your business! Please let us know if you have any other questions. :)

https://hollywoodbrowzer.com/collections/hollywood-brozers/products/derma-browzer

Rated 2 out of 5 stars

I would have given 5 as it’s a great…

I would have given 5 as it’s a great product & I love the derma-plane tool! But the lash curler arrived in a half opened box with a couple of someone’s lashes stuck to it. Yuck

April 8, 2021
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Reply from Hollywood Browzer

Hi Lauren, we are so sorry to hear about this. This is not the level of service we are happy to provide. Please send us an email with your order number and we will look into this for you. Thanks, Hollywood Browzer Beauty x

Rated 5 out of 5 stars
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Reply from Hollywood Browzer

We're so pleased you love it, Fern! Please do not hesitate to let us know if you have any questions. Hollywood Browzer Beauty x

Rated 5 out of 5 stars

Extremely easy to deal with and my…

Extremely easy to deal with and my issue was resolved within two emails without question. Very pleased.

April 6, 2021
Unprompted review
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Reply from Hollywood Browzer

Hello, we are very pleased to hear about this! If you have any other queries please do not hesitate to get in touch with us, we are always more than happy to help you! Thanks! Hollywood Browzer Beauty x

Rated 5 out of 5 stars

Always been super satisfied with…

Always been super satisfied with products from Hollywood Browser, by far the best dermaplaning tool on the market (and I’ve tried many!)
When used correctly you can get a result as good as you would from a therapist. Sadly the eyelash curler I ordered from them broke after just 3 tries which was disappointing but perhaps I press too hard? Anyhow after a getting in contact with customer services and attached a photo as evidence I got a swift response back, along with an apology and a replacement product was sent out to me immediately. Im hopeful my one was just a ‘dud’ and this new one will give me the same satisfaction as the rest of their products have done. I certainly won’t hold it against them as a company, :)

April 5, 2021
Unprompted review
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Reply from Hollywood Browzer

Hi Kathryn, we are so pleased with how much you love the Browzer! Our aim here at Hollywood Browzer Beauty is to ensure that you have a positive experience with us throughout so we are always more than happy to get these things rectified for you. If you have any other questions, please do not hesitate to get in touch with us. Thanks! Hollywood Browzer Beauty

Rated 1 out of 5 stars

The last one I received has cut all my face

I have used 5 of these so far, the first 4 had fab results but the latest one wasn’t smooth and had a jagged edge, I didn’t realise when doing my face u til looking in the mirror the next morning and my face is covered on deep scratches/done cuts. It’s so sore and l look like I’ve been attacked by a cat. I sent photographs into the company and was calculated that it was past its sell by date as I would have been using for so many weeks and so many times since I bought them and offered me 15% off a new purchase (the Facebook page is offering 25% off at the moment) I was so shocked by their reply. I thought maybe it was faulty but they have literally blamed my face being cut by the date I ordered it and presumed how many times I had used it.
This was the first time I had used this blade. I enclosed photos of the blade too so you can see at the end where it’s scratched at my skin but they have accepted no responsibility. Please examine your blades throughly before you use them. My fave is covered in cuts, it’s absolutely horrendous and with having darker skin my skin takes a long time for scars to lift. I’m so upset right now by the state of my face and cannot put make up on as it’s so sore

April 2, 2021
Unprompted review
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Reply from Hollywood Browzer

Hi Billy, we are so sorry to read about this. Please send us an email to info@hollywoodbrowzer.com and we will be more than happy to get this rectified for you. If your skin is feeling sensitive, please apply a soothing aloe vera gel to help calm the skin. We would avoid trying to apply makeup for the meantime and allow the skin to breathe. Please get in touch with us so we can help you with this. Thanks! Hollywood Browzer Beauty x

Rated 1 out of 5 stars

Worst beauty product I’ve tried

I struggled with giving it a very generous 1 star. My skin is the worst it’s ever been since I used this product. Really painful deep spots, bumpy skin and the knock to my confidence should be enough to put people off doing these procedures at home.

March 14, 2021
Unprompted review
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Reply from Hollywood Browzer

Hello, we are so sorry to hear this. Please send an email to info@hollywoodbrowzer.com with your order number and we will be more than happy to help you.

Rated 1 out of 5 stars

1 month later, still haven’t received my order...

I’ve been waiting a month for my order to arrive. Spoken to customer service via live chat on several occasions and nothing has been done every time. They said they were going to contact the warehouse and email me an update but still haven’t received an update a week later. At this point I would just appreciate a refund since I don’t expect to receive my order anytime soon...

March 8, 2021
Unprompted review
Hollywood Browzer logo

Reply from Hollywood Browzer

Hi Laura, we are so sorry to hear about this. Please send an email to info@hollywoodbrowzer.com with your order number and we will be more than happy to advise.

Rated 3 out of 5 stars

Peaky Blinder

Product arrived really quickly and beautifully packaged, thank you!

I have sensitive skin so wish I’d read the trust pilot reviews first before purchasing. I was so excited to try this seeing nothing but positive reviews online on social media, but should have done more research for use on those with sensitive skin. After watching the instructional videos and reading package instructions I gave it a shot... My face has been so sensitive to the point it is sore all over since trying it yesterday. And I’ve cut myself twice like a Peaky Blinder 🙈

Face now feels like it had stubble all over, so giving this a mid rating as wish I’d done more reading about the product first for use with sensitive skin.

With this product reaching so much popularity, and needing to be replaced every couple of months, I am really hopeful that the plastic can be recycled when thinking about the impact on the planet too.

March 6, 2021
Unprompted review
Hollywood Browzer logo

Reply from Hollywood Browzer

Hi Ross, we are sorry to hear this. When using the Browzer, it is important to remember that you are exfoliating and removing the top layer of your dead skin. Your skin can feel sensitive due to this, like any exfoliation process. Should this be the case, we would recommend a soothing aloe vera gel to help calm the skin. Avoid applying any heavy makeup, moisturiser, serums or oils and allow the skin to breathe. We hope this helps! If you have any other queries, please do not hesitate to let us know. Thanks! Hollywood Browzer Beauty x

Rated 5 out of 5 stars

Great product

Great product, and fantastic to use before lasering (esp on those small areas around the face).
Highly recommend!

March 5, 2021
Unprompted review

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