Houston mirror review. Don’t often do reviews. Arrived on time , well packaged as described you can replace bulbs ! Good solid base, well finished, strong light. Was surprised how good Bluetooth fun... See more
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Review summary
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Based on these reviews
2nd purchase from Hollywood Mirrors and my daughter is chuffed to bits with both mirrors. Superb quality, love the added bonus of the integrated phone charger. Ridiculously quick delivery too. Really... See more
After spending a lot of time and effort revamping my bedroom, a new Hollywood mirror was the finishing touch. It's stunning! I chose the Houston mirror with Bluetooth audio, which not only gives me a... See more
I bought my daughter the Hollywood mirror after trying some cheaper versions first - and my goodness what a difference! Great quality products that really change the way the light looks. Had an iss... See more
We are absolutely over the moon with our Hollywood mirrors, the quality of the mirrors is outstanding. It is so easy to set the mirror up, all you have to do is plug it in! They are so well made and... See more
I've been talked into yet another purchase from Hollywood mirrors by one of my daughter's and as usual we are over the moon yet again!. I purchased this time in the sale and made a great saving and... See more
First time purchasing from Hollywood mirrors and I was impressed. Easy to order, came on time, packaged well and the mirror looks fabulous. Initially I thought it was quite costly, however once I set... See more
Very happy with my purchase of a Marilyn Round Mirror for my daughter’s birthday. It’s well made and looks great. There was a slight delay with delivery but when I contacted Hollywood Mirrors I got a... See more
I first ordered the Jessica mirror but when it arrived as nice as it was I found it too small for my dressing table so I returned it. I emailed the company first to tell them they emailed back straigh... See more
I have the Hepburn mirror and I just can't get enough of how flawless I look in it. It has made me feel like a queen. It has truly enhanced my boudoir experience. The mirror is such good quality and t... See more
I love the Sophia full length mirror, really easy to set up and the light settings are great for makeup application. A great feature is that it can be free standing or leaned, my daughter loves it in... See more
Purchased two Hollywood mirrors for my teenage daughter’s bedroom, and we absolutely love them. Arrived promptly, exactly as described, very high quality and superbly packaged! Well worth the money
Thank you Hollywood mirrors for my dressing table mirror. I absolutely love the gold finish and the light features are amazing for doing my make up and hair. I would highly recommend.
Absolutely love this mirror! The finish is flawless, and the lighting is perfect. It really gives that glamorous Hollywood feel. The quality and functionality are impeccable. Customer service was outs... See more
Bought a mirror for my daughter and it was faulty, after sending a few emails and a video they sent out a replacement. Works amazing. Great customers service from Justine.
Third time buying a mirror from this fabulous company. Great website and easy to use. Excellent products. Fast and careful delivery. Highly recommended.
Love these mirrors, this is the second one I have ordered, quality of the Houston is exceptional, so easy to put together, arrives intact, and on time my grand daughter loves it and it will outlive m... See more
Prompt delivery. The compact mirror is just what I wanted. Perfect for carrying in my handbag and the light is a very useful asset.
This is the worst company I’ve dealt with I ordered the wrong mirror I sent email after email asking to change the mirror as it hadn’t been dispatched. I was completely ignored every email sent no re... See more
great item and customer service. Has a small issue with a mirror which was resolved super quick and hassle free.
The mirror was great it was just I ordered the wrong colour! Easy to return. Although quite expensive! Prompt service and refund
Efficient acknowledgment and despatch of order. These will make perfect small Christmas gifts which are a bit different to normal stocking fillers.
Great quality Easy to put together Solid Fast delivery Looking for another for my other daughter’s room
Excellent service, the two mirrors I ordered were amazing and delivery was very quick and efficient with the delivery man even ringing me to say he was on his way
Great build quality, goods well packaged, and next day delivery worked perfectly.
My mirror is fab great lighting for makeup and super quick delivery
Beautiful mirror for my daughter going to university, it really did make a difference to her basic room ❤️❤️
Great item and really good price with excellent delivery time.
I made a large order of 3 mirrors. Customer services were great and communication was quick and personable.
Quick delivery and great size product for my daughter for her dance bag.
I am absolutely so pleased with my mirror its brilliantly clear to see my face properly to put my makeup on or whatever I need to do on my face I have to wesr glasses for reading and usually need a ma... See more
Quick delivery, looks great, daughter is a very happy girl….
I am in love with my mirror!! I have had it over a year and the bulbs have lasted really well!! It just sets off the room and makes it look amazing!!
Lovely mirror and delivered very quickly. It was easy to assemble.
Granddaughter was delighted with her present
Next day delivery - lovely mirror
Great fast service amazing mirror
Great website and quick delivery!
Great company, love my mirror and communication and delivery were great
Great mirror and great customer service
Great Product and arrived really quickly
After debating whether to splurge on one of these mirrors for a while, I then made the mistake of ordering without looking closely at their returns policy, as their website states 'No fuss 60 da... See more
Brilliant company fast shipping great Customer service
Absolutely love my mirror!! 😁
Love, love, love! Great quality and it looks great
purchased hepburn hollywood mirror direct from the website. unfortunately the pictures didn’t match the description it was very misleading from the pictures looks like the bulbs are screw in but a... See more
Company details
Information provided by various external sources
In stock (27% OFF SALE ENDS SOON) Hollywood Mirror with light bulbs, Official #1 supplier of the original vanity makeup mirror as used by A-list movie stars and celebrities. Look On fleek and glam every day with the ultimate makeup mirror we have a lar...
Contact info
Quebec Street, HX5 9AS, Elland, United States
- www.hollywoodmirrors.co.uk
4.4
Excellent
218 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Difficult Return Process
After debating whether to splurge on one of these mirrors for a while, I then made the mistake of ordering without looking closely at their returns policy, as their website states 'No fuss 60 day risk free returns on all purchases.'
Unfortunately I thought the mirror looked a bit cheap, there were a couple of minor scratches on the frame, and the light wasn't very bright.
When I looked into returning it, I found there was definitely fuss and risk involved! Had to arrange the delivery myself, had to buy specific packing tape, and it turns out you can't insure mirrors for delivery, so there was the risk of it arriving damaged. Ended up costing me £20 to return it. On the plus side, the refund was processed very quickly once the mirror had arrived.
Ultimately it was my fault for not looking more closely at the T&C's, and I've learnt my lesson!
April 2, 2026
Unprompted review
This is my 4th purchase from Hollywood…
This is my 4th purchase from Hollywood mirrors and the process is as smooth as always. The communication from Justine and professionalism is great as always and the delivery was on time.
I'd highly recommend this company for it's dedication to its customers and recommend to anyone.
Thank you
April 3, 2026
Unprompted review
Description Could Be Better
The mirror is lovely and looks great in its spot. Delivery was one day late - DPD. One bulb cover was detached which was fixable.
Description not as helpful as it could be re the power lead. I assumed from the description on another one that the plug would detach from the lead but it did not making it hard to sort as I have a narrow gap in my bedroom unit. In addition description was misleading re the bulbs. On others it says bulbs are not replaceable. On the one I bought it states G60 LED’s but when it came they were non replaceable.
March 2, 2026
Mirror came quickly and in perfect…
Mirror came quickly and in perfect condition! I love it
February 23, 2026
DO NOT PURCHASE FROM THIS COMPANY
Very disappointed with this companies response to the issue of replacement light bulbs for my Hollywood Mirror. Replacement bulbs are only available direct from them (out of stock now for 3 months) and not from any other retailer. Firstly, they tried to tell me that they design the bulbs but on further investigation I discovered these bulbs are commenly used in North America and not available in the UK. Every email I have sent has be poorly answered plus they have taken over a week to reply. They have danced around my questions and when I have asked for my complaint to be forwarded to a Manager I did not received a reply. It has truly spelt out to me that once you have a problem they do not want to know. UK regulations state "Under UK regulations, it is generally illegal to sell new light fittings (containing products) where the light sources cannot be replaced, or if the bulbs themselves are banned, unless they fall under specific exemptions. Retailers must ensure bulbs in fixtures can be replaced with commonly available ones". They have advised there is no regulation with regard to replacement bulbs! I am now stuck with an expensive mirror fit for the tip as only two bulbs working. Disgraceful money grabbing company.
Update: Wow the quickest reply ever once on Trustpilot. It is more than frustrating that bulbs are not available from any other source but yours and it certainly reflects the fact that their is regulation that states you must be able to obtain replacement bulbs from a common source. You knowingly sold this mirror with no indication that bulbs would only be available from yourselves (against the law). You have had no empathy for the situation and the best you can say is the bulbs are temporility out of stock (last FIVE months). In the first reply I received eventually your staff advised you designed the bulbs which is laughable. You knowingly sold Hollywood mirrors which you knew replacement bulbs could not be obtained other than from yourselves for £45 at the least or if you live in North America.
2nd Update
With reference to your reply. It is irrelavent when my purchase was made. Replacement bulbs are not "commonly available from any retailers". These bulbs are only available from you (or North America) which have been out of stock for months. I would like to be able to purchase bulbs from any retailer when needed not solely from yourselves with a minimum order of 10 for £45. Hollywood mirrors should not be sold when you cannot replace the bulbs from a common source.
Update: Bulbs via your company have been out of stock for FIVE MONTHS. It is not acceptable to own a mirror operating with 4 bulbs for five months without being able to purchase replacement bulbs.
February 16, 2026
Unprompted review
Reply from Hollywood Mirrors
Hi Lesley,
I’m sorry you feel disappointed — that certainly wasn’t our intention.
Your mirror uses replaceable LED bulbs which are compliant with UK electrical and Ecodesign regulations. There is no legislation preventing the sale of fittings that use specific replaceable bulbs, provided they meet current safety and efficiency standards, which our products do.
The issue here is temporary stock availability. The original cool-white bulbs have now been superseded by our newer tri-colour version, and we are currently awaiting replenishment stock from production. This delay has unfortunately been longer than expected, and I understand how frustrating that is.
We have responded to your emails and I apologise if you felt those responses did not fully address your concerns. That was not our intention.
Your mirror does not need to be discarded — replacement bulbs will be available again once our shipment arrives.
If you would like to contact me directly, I will personally ensure you are updated as soon as stock arrives.
Kind regards,
Adam
Director
Hollywood Mirrors
2nd Update
Hi Lesley,
For clarity, your mirror was purchased in 2022 and has been in use for several years. The current issue relates solely to the availability of temporary replacement bulb stock.
Replacement bulbs will be back in stock shortly.
Adam
The mirror was great it was just I…
The mirror was great it was just I ordered the wrong colour! Easy to return. Although quite expensive! Prompt service and refund
February 2, 2026
1 mirror came quickly
1 mirror came quickly, the other came after we had an email exchange (which was very good). Thank you, girls are very happy.
January 26, 2026
Bought a mirror for my daughter and it…
Bought a mirror for my daughter and it was faulty, after sending a few emails and a video they sent out a replacement. Works amazing. Great customers service from Justine.
January 15, 2026
Unprompted review
Prompt delivery. Lovely compact mirror
Prompt delivery. The compact mirror is just what I wanted. Perfect for carrying in my handbag and the light is a very useful asset.
December 31, 2025
Lovely mirror and delivered very…
Lovely mirror and delivered very quickly.
It was easy to assemble.
December 31, 2025
Good morning everyone have a great day
January 14, 2026
Unprompted review
Very comfortable with an excellent…
Very comfortable with an excellent location close
December 23, 2025
Unprompted review
I made a large order of 3 mirrors
I made a large order of 3 mirrors. Customer services were great and communication was quick and personable.
October 21, 2025
Great product thank you
October 20, 2025
Best mirror out there!
Absolutely love this mirror! The finish is flawless, and the lighting is perfect. It really gives that glamorous Hollywood feel. The quality and functionality are impeccable. Customer service was outstanding too and very helpful. Couldn’t be happier with my purchase.
October 27, 2025
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