Kgomotso assisted us with our vuma reach payment, she was so patient and calm with us, her customer service really gave me enough reason to continue with your service, she is the best consultant I eve... See more
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Review summary
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Reviews shaping this summary
Dickens 1124618 Dickens went all out of his way to assist me not only in an hour but over two days. Constantly checking and updating me regarding the issue I was having. and in the end he sorted it... See more
Khule Ndlovu is a professional. He is pleasant, calm and understands his clients. After several days of having our service down and little updates on the ETR, he stepped in and ensured that the fibre... See more
I had a wonderful experience with Khule! From the very beginning, service was professional, friendly, and attentive. Khule went above and beyond to assist me, making sure all my questions were answere... See more
Company details
Written by the company
Home–Connect is an ISP, providing homes and businesses with super-fast, uncapped & unshaped fibre internet.
Contact info
Design Quarter Office, 2191, Johannesburg, South Africa
- 0106120611
- support@home-connect.co.za
- www.home-connect.co.za
4.5
Excellent
262 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 24 hours
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Dickens 112830
Dickens 112830, dickens has top notch customer service , he resolved my problem quickly .....
October 27, 2025
Unprompted review
Dickens was really helpful and thorough…
Dickens was really helpful and thorough in helping me address my issue. (Reference: 1126812)
October 24, 2025
Unprompted review
What an amazing experience I received…
What an amazing experience I received from Princess, she followed up and always kept me in the loop until my query was resolved. Kudos to you Princess.
October 23, 2025
Unprompted review
Dickens Ref 1126513
Dickens Ref 1126513
Dickens was very friendly professional and helpful
October 24, 2025
Unprompted review
Buhle was helpful
October 24, 2025
Unprompted review
Thank you very much for the service
October 23, 2025
Unprompted review
Exceptional & Thorough
1125330 - Dickens was kind enough to help me through my query with a DNS issue from start to finish, with prompt follow-up and great knowledge on both what I was describing and the router I'm using.
October 23, 2025
Unprompted review
Dickens1123548 Definitely excellent…
Dickens1123548 Definitely excellent work done by you to get me connected and up and running. Thank you so much for quality work and your patience.
October 23, 2025
Unprompted review
Excellent service from Princess Nyauza
Princess went above and beyond to assist me, that too, after I lashed out at her, which I apologise for. We had been having issues for more than two months and it was not resolved until Princess stepped in and liaised with Vumatel. She maintained communication with me throughout the time that our ticket was opened until it was resolved today. I felt like nobody was listening or taking the time to understand our query but Princess was patient and understanding and assisted as best as she could. She is a dedicated and valuable member of the Homeconnect team, from the perspective of the customer. We appreciate her assistance.
October 23, 2025
Unprompted review
Dickens 1124618
Dickens 1124618
Dickens went all out of his way to assist me not only in an hour but over two days. Constantly checking and updating me regarding the issue I was having. and in the end he sorted it out. Wouldn't ever shy away from assistance from this legend!
October 21, 2025
Unprompted review
Dickens was perfect and went the extra mile for us we appreciate his outstanding service
Everything
October 22, 2025
Unprompted review
Home connect has let me down by leaving…
Home connect has let me down by leaving me without service for 1 week but Princess was very professional in the way she handled my complaint and delivered exceptional service
October 21, 2025
Unprompted review
Dickens was an absolute help
Dickens was an absolute help . He assisted me in relaying my issue to the relevant source and called me up today to check if my problem had been sorted and attended to. Excellent service.
October 22, 2025
Unprompted review
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