Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... See more
Location
Switch locationThe Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB
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See what reviewers are saying
I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... See more
Company replied
Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... See more
My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Cannock
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, United Kingdom
- 0345 640 7114
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Replied to 43% of negative reviews
Typically replies within 2 weeks
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Friendly store
I visited the Cannock store today.
Well stocked, clean and tidy store, with many offers on. (I only went in for a £5 pot plant and came out £100 lighter)
All of the staff I came in to contact with were friendly and helpful, especially Julie.
Highly recommend.
Staff in store very helpful
Staff in store very helpful: zok and Kristina.
New lawnmower
I needed to replace my lawnmower.
The mower I wanted was out of stock, but Lexi looked up alternatives online straight away.
We found one in stock and similar spec very quickly, Chris also offered some advice and and even helped show me where the stock was.
Came into store today to find an item…
Came into store today to find an item which unfortunately couldn’t be located. Julie came to assist and she was a complete breath of fresh air, even coming up with alternative ideas for me to use.
Absolutely amazing service and I strongly believe that Julie should be recognised as an amazing Homebase employee - she was absolutely fantastic and went much further than above and beyond.
Thanks so much again!
Brooke’s assistance
Brooke was very helpful with the colour selection for my living room!
Delivered on time pleased with what we…
Delivered on time pleased with what we purchased.
Happy smiley good service, homebase seems to care
Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one in the stores. He he happily went and found me one. Great to see a younger person so willing to enthusiastically help.
Homebase stands apart from other diy stores as they employ 'helpful happy staff' throughout the store. Checkout staff always a good experience. Don't change your recipe please. 🙂🙂
Excellent service and really helpful…
Excellent service and really helpful staff, especially the two young men who put the huge box in my car for me.
Couldn’t have been more helpful
Couldn’t have been more helpful. I was picking up a very large item and knew I would struggle getting it in the car but I asked for help and it was given without hesitation.
The 2 of the 6 stake lights had the…
The 2 of the 6 stake lights had the stakes. I tried to contact the store several times since Friday but kept being advised to try again later. I asked the chat line to post me the stakes but that wasn’t possible and I was told to go back to the store. I have tried to contact the store again and got the same message, try again later
I therefore have to travel 10 miles to return 2 stakelights and get replacements.

Reply from Homebase - Cannock
Order ready quickly, staff smiley!
My click and collect order was ready in no time to pick up and the member of staff at the counter was pleasant and smiley! 👍🏻
New kitchen …
Darren planned our new kitchen for us ,made a great job of it went above and beyond our expectations helped with everything we needed could not wish for a better service
Design and fitting
Design and fitting
Great service from designing the kitchen by Darren Dutton. Lovely man patient and very helpful.
The fitters Stefan and Mick have done a fabulous job, both great guys, and we would recommend all three guys if you want a good reliable service.
Efficient & helpful
Order was ready to collect when i arrived, was less than 5minutes in the store !! Efficient & helpful
Fabulous service this morning
Fabulous service this morning, staff very friendly, knowledgeable & helpful. A big thank you to Zoe in particular 😊
New Kitchen
Big thanks to Darren Dutton the Kitchen Designer at Homebase Cannock - completely over the moon with our kitchen.
Also thank you to Stefan, Mick and Stuart (Kitchen Fitters) for an excellent job. Very professional, hard working and polite to have in your house - would highly recommend.
Process was smooth from start to finish and we got the dream kitchen we were hoping for.
We definitely rate the whole experience 5 stars.
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