I bought items in December from homebase as of today these goods have not been received. Suggest people beware of this company they were closing down and selling items off. I paid for the goods they... See more
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See what reviewers are saying
Served by Diane at customer service Gloucester who gave 10/10 service, add ins, friendly and even helped by getting a product I could not find. I rarely complete these forms however thinks it’s import... See more
The price of a quality item of furniture that met my needs was what I expected from Homebase but then add to the basket staff member Ryan Medhurst. Ryan was patient, friendly and went that extra mi... See more
Holly on the customer service counter was absolutely awesome. Holly was knowledgeable about the products, helpful whilst ordering and nothing was too much trouble. She hunted down 26 pieces of panelli... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Gloucester
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Eastbrook Road, GL4 3DB, Gloucester, Gloucestershire, United Kingdom
- 0345 640 7135
4.5
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great click and collect service
Website easy to navigate. Item ready and waiting for collection within one hour. Easy to collect from the store. Thank you
December 13, 2023
Unprompted review
Reply from Homebase - Gloucester
Hi Chrissy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Excellent all round experience
Easy to collect my items. Friendly and helpful at the checkout. Offered take out to my car. Items purchased were excellent. Very happy all round.
December 3, 2023
Reply from Homebase - Gloucester
Hi JC,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Staff helped me put tiles in car
December 5, 2023
Reply from Homebase - Gloucester
Hi Lucy,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Dehumidifier
Ordered two items, staff only found one.
But kept looking & then found 2nd item.
The staff were very helpful.
December 3, 2023
Reply from Homebase - Gloucester
Hi Mrs,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Great service received at Home based.
I placed my order in the early afternoon, this being straightforward and payment also succint and secure. I duly received a text message only 30 mins later to say my order was ready for collection. The item was picked up after some initial checks were made to establish that this was indeed my order. Excellent through out.
December 7, 2023
Unprompted review
Reply from Homebase - Gloucester
Hi Kevin,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great Service
Quick, efficient order and collection process.
Very polite and helpful staff
December 3, 2023
Reply from Homebase - Gloucester
Hi Pippa,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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