Homebase - Hanworth Reviews 

127
TrustScore 4.5 out of 5

4.4

Twickenham Road, TW13 6EZ Feltham, Middlesex, GB


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Rated 1 out of 5 stars

Company selling broken photo frames and hide it skillfully. After I discovered it 5 mins after payment the staff reject to exchange. At bargain price doesn’t mean customer accept defective goods and b... See more

Rated 5 out of 5 stars

Came in for help with paint. Callum at the paint desk could not be more helpful. Made us feel very valued as customers, even though he was really busy, no question we asked was too much trouble and wa... See more

Rated 5 out of 5 stars

I cannot but give top marks to the 2 gentlemen who made my paint shopping at Homebase Feltham today an absolute joy. Cullum and the manager James ensured I was well received, respected, advised proper... See more

Rated 5 out of 5 stars

I called the Homebase in Twickenham Road to ask for some advice on a mirror fitting and spoke to Tanya, I subsequently went down there and Tanya and Anna were very helpful. Anna not only solved my... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Twickenham Road, TW13 6EZ, Feltham, Middlesex, United Kingdom

  • 0345 640 7079

4.4

Excellent

TrustScore 4.5 out of 5

127 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(127)

754 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

A wasted journey to collect a rug as…

A wasted journey to collect a rug as they sent completely the wrong item. Had to reorder and wait nearly a week to collect. Got it now though. Not the store’s fault though - they were as cross.

July 2, 2024
Homebase - Hanworth logo

Reply from Homebase - Hanworth

Hello Judy,

Thank you for your review, we're sorry that the wrong item was sent from our depot. We are however, pleased that the store was able to resolve this with you.

Kind Regards

Team Homebase

Rated 5 out of 5 stars

Well done John

John was very helpful with assisting me to my car with large storage shed. Got home was damaged called Homebase and got to speak to John again. He had replacement ready for me on my return👍very polite and helpful

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Ashok and colleagues

Ashok and colleagues were very helpful today. They all helped me in different ways to choose the correct paint for the work I need to undertake. Ashok and his colleagues were patient, friendly and knowledgeable regarding my requirements.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Tanya at the till was helpful polite…

I managed to get paint with the super good offer they had of buy one and get one half price .

Tanya at the till was helpful polite and brilliant . I went back to homebase few times in the last week and each time she went out of her way to be very helpful

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Kitchen.

I want to thank Neri for all his work and support designing our kitchen. His knowledge was superb and he was incredibly personable.

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Sean!

Would like to thank Sean who assisted me and my dad on paint. He was extremely polite and knowledgable. Nothing was too much trouble and all the queries we had Sean was able to answer for us. He even took the time to paint samples onto wood to show us what the colours would look like. Thank you Sean!

May 20, 2024
Unprompted review

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