Hector at Sudbury looked after us so well from the start. We visited looking for appliances having already chosen a kitchen with another company. We ended up ordering our whole kitchen with Hector due... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a broken object, a box used for the square units was used as a box to collect all my items in so it was misshapen and I am missing a set of batteries. I've tried to call and no one is answering... See more
I couldn't find what i was looking for & stopped Michael to ask. he showed me where to look & helped to find what I was looking for - but we couldn't see any [Black Spot] spray and he checked the syst... See more
This morning we were greeted by a fantastic staff member called Lee who helped us carry our heavy purchase to the till. Rob then helped me find another item I needed while Lee helped my husband load... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Sudbury
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Waldingfield Road, CO10 2YH, Sudbury, Suffolk, United Kingdom
- 0345 640 7128
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kate was very helpful
Kiers
Kiers, Mark and Julie were very helpful going above and beyond to help me, I would highly recommend the Sudbury store.
Helpful team
Helpful team, well layout store, everything I needed was easy to find
Michael was very helpful showing us…
Michael was very helpful showing us which paint we required and also asked us if we needed anything else like paint brushes dust sheets etc
Very helpful staff with loads of…
Very helpful staff with loads of knowledge, I needed some help with a newly plastered wall and what paint to use Rod was very helpful and explained what I needed to do, thanks for the help
Visited the store over the weekend
Visited the store over the weekend, everything was clean and tidy, items I needed where easy to find and the staff where all very friendly, would definitely visit again
Bit mmm
Bit mmm, order was ready, but took absolutely ages to get the order from the warehouse. Thought about popping out to McDonald’s around the corner! Not fast and efficient, but we got there in the end and all the order was good. Slight room for improvement Homebase Sudbury!😂
Very easy and straightforward as always

Reply from Homebase - Sudbury
Helpful staff
Able to call the store to extend my collection time. Helpful staff and no queues.

Reply from Homebase - Sudbury
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







